Can anyone tell me how the HP Lifetime warranty works with regard to HP Wireless / MSM series?
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We were researching Cisco vs HP three years ago, and at the time a Cisco vendor managed to come in under bid vs HP.
Well wouldn't you know it, two Cisco outdoor wireless APs were obsoleted last year after only two years of use, and all the rest of our indoor Cisco APs are being obsoleted this year.
The Cisco controller remains supported, but new controller updates will eventually no longer support our APs after sometime next year, and if we want to keep current with controller updates, then the APs will become useless and expensive bricks.
When a vendor says "they've had better luck with Cisco" it sounds to me more like, they have better luck with followup sales, due to constantly replacing short-life, forced-obsolescence Cisco products.
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How does long term product support work with HP wireless products, and HP's Lifetime Warranty?
How long are older HP access points supported with HP MSM series controller updates?
#warranty