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HPE IMC The device does not respond to poll packet

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  • 1.  HPE IMC The device does not respond to poll packet

    Posted Feb 07, 2022 02:14 AM
    Hello!
    Every night were moving backup data between 2 sites, during this period IMC sends alerts that the switch on our 2nd site becomes unresponsive. As soon as the data transfer is complete i get a new mail saying everything is fine again.
    The main site has a HPE FF 5940 switch and the 2nd site has 2 2930 switches running VSF. Sites are connected with 10Gb SFP single mode fiber,

    I can see that during transfer of backup data we can ge to 900mb transfered data but that's far from the kapacity on the connection in my opinion.

    Anyone know what i can do to stop these alerts from coming?

    /Lee



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    Lee Armano
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  • 2.  RE: HPE IMC The device does not respond to poll packet

    Posted Feb 08, 2022 05:09 AM
    Hello there,


    I cannot comment on the switch site , I can imagine that snmp traffic is not prioritized by the switch, but from iMC point of view you can filter those traps in iMC under Alarm-Trap management - Filtering trap .
    Use the help menu , when you are in this window to check what are your possibilities to stop those traps .
    Another possibility would be to find  and reconfigure the alarm with conditions that are better for  your network.

    Kind regards,,

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    Marina Milenkova
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