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  • 1.  IAP-215 firmware issues

    Posted Mar 13, 2021 09:31 PM
    I seriously don't understand why you have to have a support contract to get firmware updates.  I have 3 of these devices I purchased to match the devices I managed at a former employer.  Just realized that I haven't been getting updates (some certificate error I've read about) and now I'm stuck on 8.5.0.3! 

    I tried calling support but they basically told me that they will only deal with companies and my personal email is unusable.  I don't understand keeping security updates walled behind a subscription.  Wouldn't you want your products to be secure?  Does anyone know of any other way to get these updates or to update the certificate and let it go back to auto-updating?

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    Jason Burich
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  • 2.  RE: IAP-215 firmware issues

    Posted Mar 14, 2021 08:38 AM
    You can get the firmware here or put the URL into the IAP for the firmware location.

    It is not the latest, but at least the certificate issue is fixed in that one.

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    Michael Clarke (Aruba)
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  • 3.  RE: IAP-215 firmware issues

    Posted Mar 14, 2021 01:04 PM
    2 reboots later and I'm on a much newer version!  Perfect!    Thank you very much for your help!

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    Jason Burich
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    Original Message


  • 4.  RE: IAP-215 firmware issues

    Posted Oct 05, 2025 06:25 AM

    Hi Michael. im trying to use the linke you wrote to jburich, but it seem that its removes from server. Do you have a link I can use for my IAP 215 please. all my IAP 205 runs on ArubaInstant_Taurus_6.5.4.3_61959 and would like my 215 to run in same Cluster.. Thanks 👍

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    Original Message


  • 5.  RE: IAP-215 firmware issues

    Posted Oct 14, 2025 11:00 AM

    That firmware is too old to even do the image check. You probably would need to have access to the HPE Networking Support portal and download firmware from there. If you search for 'factory image' you should get images that you can download without a valid support contract.

    If you don't have a Networking Support Portal account, you can request/create one for free, but you would need to have a business e-mail and contact details. Gmail/Yahoo and so are reported to be not accepted in the account review.



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    Herman Robers
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    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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    Original Message


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