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  • 1.  IAP joining Airwave issue

    Posted Oct 06, 2025 02:34 AM

    Hi

    Iv installed Airwave 8.3.0.5(ESXi 6.7) and tried joining a IAP cluster, every time they comes up as Down. The IAP runs the newest software 8.13.xx. both Airwave and IAP are on the same LAN, no firewall. SNMP v2 is setup on the IAP. Iv added SNMP info in the commication tab in the Airwave.

    For the IAPs to join the Airwave iv tried the following.

    -Discovery ( no IAP found)

    -Manuel add the IAP VC (IAP VC added but down and no info found) 

    -Manuel added both IAP (got added but both down and no info)

    Iv asked chatgpt and copilot and both on the "told" me that i need to got in to the IAP Vc and add a PSK under the Airwave tab, adn to add the PSK to the Airwave. But i cant find the place to enter the PSK in Airwave?

    Any help is much appreciated 

    Br. JS



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  • 2.  RE: IAP joining Airwave issue

    Posted Oct 06, 2025 02:51 AM

    This is a good video which has very useful information:

    https://www.youtube.com/watch?v=sNB6KyPZS-o



    ------------------------------
    Shpat | ACEP | ACMP | ACCP | ACDP
    Just an Aruba enthusiast and contributor by cases
    If you find my comment helpful, KUDOS are appreciated.
    ------------------------------



  • 3.  RE: IAP joining Airwave issue

    Posted Oct 06, 2025 03:23 AM

    Thanks shpat

    Ill giv it a try 

    Br. JS

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    Original Message


  • 4.  RE: IAP joining Airwave issue

    Posted Oct 06, 2025 02:25 PM

    IAP communicates to AirWave over WebSocket (HTTPS) and not SNMP. Make sure port 443 is not blocked between IAP and AirWave. 

    SNMP option is for traps in IAP. PSK method is rigth way to manually add VC to AirWave and AP's should be discovered automatically.



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    Regards
    Gowri Amujuri
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    Original Message


  • 5.  RE: IAP joining Airwave issue

    Posted Oct 07, 2025 01:34 AM

    Hi Gowri Amujuri

    Blocked port is not a problem, sinch they are on the same LAN and no FW between.  Can you tell more about how this is done?

    "PSK method is rigth way to manually add VC to AirWave and AP's should be discovered automatically. " Becouse im having a really hard time figuring out, where to enter the PSK iv set in te VC IAP in the Airwave

    Much appreciated 

    Br. JS

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    Original Message


  • 6.  RE: IAP joining Airwave issue

    Posted Oct 07, 2025 02:58 AM

    You don't need to add PSK to AirWave. Only place you have to add it is in IAP AirWave setup.

    Check if you already have APs discovered and delete them from AirWave.

    When you add AirWave configuration into IAP APs will automatically connect assuming you have licenses available on AirWave .

    Best, Gorazd



    ------------------------------
    Gorazd Kikelj
    MVP Guru 2025
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    Original Message


  • 7.  RE: IAP joining Airwave issue

    Posted Feb 18, 2026 07:02 AM

    @Th3Plug all you need to do on the IAP side is complete the "AirWave" configuration in the "Configuration -> System -> Admin" tab. If you're using a server DNS name, make sure the IAPs are resolving it correctly. Have you tried using the IP address also? Can you share a screenshot?

    image

    In my experience, connecting an IAP to the AirWave can take 10 to 15 minutes. On the Airwave side a folder will be created with the name you specified in the "Organization" field. You can also create subfolders by entering the folder and subfolder names in the "Organization" field separated by a colon, e.g., "Test:subfolder_name".

    Best, Lukasz.
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