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  • 1.  IMC Add Custom Index problem

    Posted Dec 09, 2024 08:43 AM
      |   view attached

    Hello,

    I am trying to add new Custom Index polling for monitored windows server. The MIB I am using is in attachment.

    I can compile & load this MIB to IMC without any problems. I can poll value ( for example 1.3.6.1.4.1.32804.1.1.1.2.2 loggedOnCallbackUsers) from that windows server with IMC MIB Management tool using that MIB, but when adding custom index, I will get error "Failure, Unsupported feature or lack of necessary configuration" 

    This error happens when I am testing custom index and clicking Resolve button on that custom index test window

    Parameters I am using in that custom index are:

    Type:[index1[0]:loggedOnCallbackUsers:1:0]

    Instance Label:1.3.6.1.4.1.32804.1.1.1.2.2

    Formula:1.3.6.1.4.1.32804.1.1.1.2.2

     1.3.6.1.4.1.32804.1.1.1.2.2 is named loggedOnCallbackUsers in SEN-OSCC-MIB.MIB

    Does anyone know what is causing this error in Test phase?

    Brgds,

    Anssi Laitinen

    Attachment(s)

    txt
    SEN-OSCC-MIB.txt   8 KB 1 version


  • 2.  RE: IMC Add Custom Index problem

    Posted Dec 10, 2024 03:01 AM

    Hi Anssi,

    I assume you want to generate alarms in iMC for this Windows server, right? If so, you should import the MIB file to the Trap Definition as well (Alarm - Trap Management - Trap Definition - Import trap definition from MIB file). Please check the tips on the top of the page. It could be possible that this MIB file wouldn't be enough for iMC to define the traps, and you will get error message when importing the file. In the error message you will have a clue of which MIB file you need to import before the given one.

    Thank you,

    Best Regards,

    Ivaylo




  • 3.  RE: IMC Add Custom Index problem

    Posted Dec 11, 2024 08:44 AM

    Hello,

    My intention is just to get graph from values loggedOnCallbackUsers 1.3.6.1.4.1.32804.1.1.1.2.2

    Could this be the problem:

    I am trying to add custom index to poll windows server which has sysOID is 1.3.6.1.4.1.311.1.1.3.1.2 => Enterprise ID:1.3.6.1.4.1.311 (Microsoft Windows)

    SEN-OSCC-MIB which I am using for Custom Index => Enterprise ID: 1.3.6.1.4.1.32804 (Siemens)

    So 311 vs. 32804 doesn't fit when trying to add custom index?

    Brgds,

    Anssi Laitinen


    Original Message


  • 4.  RE: IMC Add Custom Index problem

    Posted Dec 13, 2024 09:22 AM

    Hi,

    before you try to create a graph on the performance management, please make sure the Siemens tool is managed on the iMC server. Is it the case in your system?

    Thank you,

    Best Regards,

    Ivaylo


    Original Message


  • 5.  RE: IMC Add Custom Index problem

    Posted Jan 16, 2025 04:08 AM

    Hello,

    Siemens tool is managed and I can query loggedOnCallbackUsers 1.3.6.1.4.1.32804.1.1.1.2.2 values with IMC MIB Management

    I think IMC add custom index gives an error bacause of win server sysOID is 1.3.6.1.4.1.311 and I am trying to add custom index oid from 1.3.6.1.4.1.32804 (MIB)

    Brgds,

    Anssi Laitinen


    Original Message


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