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  • 1.  imc backup fails

    Posted Dec 05, 2019 03:02 AM

    Hello Guys,

    I installed a new Windows 2016 VM and installed a fresh IMC 7.3 E0703 .

    It is starting completely correct and i can logon to the Webinterface. But when I try to locally backup the database, no matter if automatically or manual, it just fails instantly. Here is what i found in the log.

    2019-12-05 08:53:47 [DEBUG] [WriteFile] Write file C:\Program Files\iMC\dbman\bin\dbop.sql.
    2019-12-05 08:53:48 [INFO] [runCommand] runCommand result FAIL. ret=1, errno=0, WIFEXITED(ret)=1, WEXITSTATUS(ret)=1
    2019-12-05 08:53:48 [DEBUG] [CDbBase::ExecSql] Exec command: osql -b -S127.0.0.1,1433 -dmaster -U"sa" -P"iMC-Install2008" -n -o"C:\Program Files\iMC\dbman\bin\dbop.sql.log" -i"C:\Program Files\iMC\dbman\bin\dbop.sql"
    2019-12-05 08:53:48 [ERROR] [CDbBase::ExecSql] Exec command fail
    2019-12-05 08:53:48 [ERROR] [int ReadFile()] Read file C:\Program Files\iMC\dbman\bin\dbop.sql.log fail.
    2019-12-05 08:53:48 [DEBUG] [CDbBase::ExecSql] Exec sql log:
    2019-12-05 08:53:48 [INFO] [Remove] Fail to remove file: C:\Program Files\iMC\dbman\bin\dbop.sql.log
    2019-12-05 08:53:48 [DEBUG] [Remove] Remove file: C:\Program Files\iMC\dbman\bin\dbop.sql
    2019-12-05 08:53:48 [ERROR] [CDbBackup::BackupOneLocalDBase] Fail to backup `C:\Backup\127.0.0.1@aclm_db_imc_aclm_db_20191205_085343_full.db'.
    2019-12-05 08:53:48 [INFO] [sendTrapAlert] Send trap success

    2019-12-05 08:53:48 [WARNING] [CDbBackup::BackupAllDataBase] Backup database: aclm_db failed
    2019-12-05 08:53:48 [ERROR] [ManualBackupDase] manual backing fail
    2019-12-05 08:53:48 [ERROR] [response_err_code] errCode = -1

    Hope you can help me.

    Cheers, ray



  • 2.  RE: imc backup fails

    Posted Dec 11, 2019 05:39 AM

    Hello Ray,

    Can you test the database connectivity from cmd.exe like this:

     osql -b -S127.0.0.1,1433 -dmaster -U"sa" -P"iMC-Install2008" 

    or mybe check what is in C:\Program Files\iMC\dbman\bin\dbop.sql.log that can give you a clue why the login doesn't work.

    Cheers,

    Borislav

     



  • 3.  RE: imc backup fails

    Posted May 04, 2020 04:48 AM

    The most recent .pdf guide for installing MySQL 5.6 has a typo, it suggest:
    Add the mysqldump parameter:
    [mysqldump]
    Single-transaction

    should be with a lower case "s"