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  • 1.  IMC cannot backup running config from ONE ONLY switch

    Posted Feb 26, 2025 03:45 AM

    Daily backup of various switches. Since last week it started failing on the same ONE 6300 switch.

    But ONLY the running config. startup config from the SAME switch gets backed up just fine! (which makes no sense)

    Using username "ArubaManager".
ArubaManager@10.10.14.34's password:
Last login: 2025-02-26 02:34:05 from 10.10.9.40
User "ArubaManager" has logged in 11 times in the past 30 days
sw-dome-6300M#
sw-dome-6300M#
sw-dome-6300M# copy running-config tftp://10.10.9.40/running_1738086610.cfg json
sw-dome-6300M# copy running-config tftp://10.10.9.40/running_1738086610.cfg json

    I can login to the switch manually & run the same command & it does NOT fail:

    ArubaManager@sw-dome-6300M's password:
Last login: 2025-02-26 05:34:04 from 10.10.9.40
User "ArubaManager" has logged in 13 times in the past 30 days
sw-dome-6300M# copy running-config tftp://10.10.9.40/running_1738086610.cfg json
Copying configuration: [|]   % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100 38831    0     0  100 38831      0  2370k --:--:-- --:--:-- --:--:-- 2370k
100 38831    0     0  100 38831      0  2370k --:--:-- --:--:-- --:--:-- 2370k
Copying configuration: [Success]

    Any other 6300 is not a problem (they are all on the same code release)

    Anybody any ideas?



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    spgsitsupport
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  • 2.  RE: IMC cannot backup running config from ONE ONLY switch

    Posted Feb 27, 2025 02:07 AM

    Hello,

    I think there is an ongoing issue with that, where only running configuration of Aruba CX switches is affected and the development team is working on it. I would recommend opening a case with the TAC to get the fix (if you have an active support contract).

    Thank you,

    Best Regards,

    Ivaylo




  • 3.  RE: IMC cannot backup running config from ONE ONLY switch

    Posted Feb 27, 2025 03:47 AM

    But I have other CX switches on same firmware that work perfectly fine

    Honestly I am not that bothered, as to spend the time on it with opening the case, it has startup config backup, that is good enough to me



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    spgsitsupport
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    Original Message


  • 4.  RE: IMC cannot backup running config from ONE ONLY switch

    Posted Jul 14, 2025 09:41 AM

    Hi,

    I have same issue with CX 6000 switch.

    For several of the over 50 switches, the running-config suddenly stopped copying. The startup-config is copying correctly. For the remaining switches, both running and startup work fine. Did you find a solution?


    Original Message


  • 5.  RE: IMC cannot backup running config from ONE ONLY switch

    Posted Jul 16, 2025 03:47 AM

    Hello,

    what is your IMC version?


    Regards,

    Vasil


    Original Message


  • 6.  RE: IMC cannot backup running config from ONE ONLY switch

    Posted Jul 16, 2025 04:17 AM

    Hi,

    E0710P06.

    Regards


    Original Message


  • 7.  RE: IMC cannot backup running config from ONE ONLY switch

    Posted Jul 16, 2025 04:54 AM

    Hello,

    you can upgrade to E0710H08 which is the latest IMC version.

    If the issue still exists you can open a case with the support for further troubleshooting.

    Please note a SW support contract is needed for opening a case


    Regards,

    Vasil


    Original Message


  • 8.  RE: IMC cannot backup running config from ONE ONLY switch

    Posted Nov 13, 2025 03:47 AM
    Edited by spgsitsupport Nov 13, 2025 03:47 AM

    Upgraded to iMC_PLAT_7.3_E0710H09 and like magic, the bug disappeared & the backup works as it should, again ....



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    spgsitsupport
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    Original Message


  • 9.  RE: IMC cannot backup running config from ONE ONLY switch

    Posted Nov 19, 2025 01:51 AM

    Perfect, just as expected :) several backup/restore issues were solved in H08/H09

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    Original Message


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