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  • 1.  imcfaultdm.exe error - can't receive SNMP traps

    Posted Mar 02, 2017 08:09 AM

    Hi

    Since upgrading to 7.3, i'm unable to receive SNMP traps.

    Traps from all network enabled devices, APC's, Storage, switches, are relaying SNMP traps - wireshark shows that all traps are flowing to our management server.

    imcfaultdm.exe is listning on UDP 162

    In the imcfaultdm log - the service continues to restart.

    LOG-------------------------------LOG

    2017-03-02 13:22:38.569 [INFO (0)] [THREAD(3820)] ===================== FaultDm started successfully =====================
    2017-03-02 13:22:38.571 [INFO (0)] [THREAD(3820)] [CQvApplication::start] call run().
    2017-03-02 13:22:42.460 [WARNING (102)] [THREAD(4372)] [qvdm::QvGetConfItem] Fail to get item[SMSEreasePlus] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
    2017-03-02 13:23:37.461 [WARNING (102)] [THREAD(5284)] [qvdm::QvGetConfItem] Fail to get item[ArcSightLoggerAddress] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
    2017-03-02 13:31:23.500 [INFO (0)] [THREAD(4436)] [CTrapDBAccessor::delFaultStageBuffer] Has no data, and SQL is: select serial_no from vw_trap_data_all where (pos_info_summary = 2484530002)
    2017-03-02 13:31:23.500 [INFO (0)] [THREAD(4436)] CTrapDBAccessor::delFaultStageBuffer no data or error.
    2017-03-02 13:31:23.509 [INFO (0)] [THREAD(4436)] [CTrapDBAccessor::delFaultStageBuffer] Has no data, and SQL is: select serial_no from vw_trap_data_all where (pos_info_summary = 1374359241)
    2017-03-02 13:31:23.509 [INFO (0)] [THREAD(4436)] CTrapDBAccessor::delFaultStageBuffer no data or error.
    2017-03-02 13:31:25.628 [ERROR (-100)] [THREAD(14500)] [CTrapRootAnalyzerImpl::analyze()]***RootAnalyze*** Failed to match trap root relation,fault_oid = 1.3.6.1.4.1.25506.4.1.1.2.6.4
    2017-03-02 13:31:49.733 [INFO (0)] [THREAD(9196)] [qvdm::QvGetLogFileSize] get file size from qvdm.conf: 2047
    2017-03-02 13:31:50.134 [INFO (0)] [THREAD(9196)] [CQvApplication::start] call globalInit().
    2017-03-02 13:31:50.134 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] CImfAppMgr::instance() begin.
    2017-03-02 13:31:50.134 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] initAppMgr begin.
    2017-03-02 13:31:50.200 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] QvGetResPath begin.
    2017-03-02 13:31:50.200 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] initResMgr begin.
    2017-03-02 13:31:50.203 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] CQvSnmpEnv::poInstance.
    2017-03-02 13:31:50.203 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] CSysGlobalVar::instance().
    2017-03-02 13:31:50.217 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] CQvSysTaskMgr::addTaskMgr.
    2017-03-02 13:31:50.218 [INFO (0)] [THREAD(9196)] [qvdm::setLogLevelFromDB]set log level to :2
    2017-03-02 13:31:50.218 [INFO (0)] [THREAD(9196)] [qvdm::setLogLevelFromDB] success, ProcID is 5, log level is 2
    2017-03-02 13:31:50.218 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] finished.
    2017-03-02 13:31:50.218 [INFO (0)] [THREAD(9196)] [CQvApplication::start] call init().
    2017-03-02 13:31:50.221 [ERROR (109)] [THREAD(9196)] CTrapProcessorTaskMgr::LoadTrapProcDll()->Open directory fail: C:\Program Files\iMC\server\bin\..\..\server\dll\trapdll\
    2017-03-02 13:31:50.226 [ERROR (-100)] [THREAD(9196)] [qvdm::getComponentAddress] Can't get DB information for iMC-SOC.
    2017-03-02 13:31:50.235 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
    2017-03-02 13:31:50.238 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
    2017-03-02 13:31:50.239 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
    2017-03-02 13:31:50.239 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
    2017-03-02 13:31:50.240 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
    2017-03-02 13:31:50.241 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
    2017-03-02 13:31:50.241 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
    2017-03-02 13:31:50.260 [INFO (0)] [THREAD(9196)] [CTrapImporter::importTrapDef()] Cost 10
    2017-03-02 13:31:50.651 [INFO (0)] [THREAD(9196)] [CDevFaultInfo::delTrashFaultData()] Don't exist Trash Fault Data.
    2017-03-02 13:31:51.343 [INFO (0)] [THREAD(9196)] [CTrapDBAccessor::getCoreAndAccessDevList()] Don't exist data.
    2017-03-02 13:31:51.343 [INFO (0)] [THREAD(9196)] [CDevLinkMgr::refreshAll] Don't exist core and access device.
    2017-03-02 13:31:51.343 [INFO (0)] [THREAD(9196)] ===================== FaultDm started successfully =====================
    2017-03-02 13:31:51.345 [INFO (0)] [THREAD(9196)] [CQvApplication::start] call run().
    2017-03-02 13:31:55.221 [WARNING (102)] [THREAD(7344)] [qvdm::QvGetConfItem] Fail to get item[SMSEreasePlus] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
    2017-03-02 13:32:33.921 [INFO (0)] [THREAD(15140)] [qvdm::QvGetLogFileSize] get file size from qvdm.conf: 2047
    2017-03-02 13:32:33.961 [INFO (0)] [THREAD(15140)] [CQvApplication::start] call globalInit().
    2017-03-02 13:32:33.961 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] CImfAppMgr::instance() begin.
    2017-03-02 13:32:33.961 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] initAppMgr begin.
    2017-03-02 13:32:33.981 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] QvGetResPath begin.
    2017-03-02 13:32:33.981 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] initResMgr begin.
    2017-03-02 13:32:33.981 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] CQvSnmpEnv::poInstance.
    2017-03-02 13:32:33.981 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] CSysGlobalVar::instance().
    2017-03-02 13:32:33.984 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] CQvSysTaskMgr::addTaskMgr.
    2017-03-02 13:32:33.984 [INFO (0)] [THREAD(15140)] [qvdm::setLogLevelFromDB]set log level to :2
    2017-03-02 13:32:33.984 [INFO (0)] [THREAD(15140)] [qvdm::setLogLevelFromDB] success, ProcID is 5, log level is 2
    2017-03-02 13:32:33.984 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] finished.
    2017-03-02 13:32:33.984 [INFO (0)] [THREAD(15140)] [CQvApplication::start] call init().
    2017-03-02 13:32:33.987 [ERROR (109)] [THREAD(15140)] CTrapProcessorTaskMgr::LoadTrapProcDll()->Open directory fail: C:\Program Files\iMC\server\bin\..\..\server\dll\trapdll\
    2017-03-02 13:32:33.992 [ERROR (-100)] [THREAD(15140)] [qvdm::getComponentAddress] Can't get DB information for iMC-SOC.
    2017-03-02 13:32:33.998 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
    2017-03-02 13:32:34.000 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
    2017-03-02 13:32:34.001 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
    2017-03-02 13:32:34.002 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
    2017-03-02 13:32:34.003 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
    2017-03-02 13:32:34.003 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
    2017-03-02 13:32:34.004 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
    2017-03-02 13:32:34.023 [INFO (0)] [THREAD(15140)] [CTrapImporter::importTrapDef()] Cost 10
    2017-03-02 13:32:34.391 [INFO (0)] [THREAD(15140)] [CDevFaultInfo::delTrashFaultData()] Don't exist Trash Fault Data.
    2017-03-02 13:32:35.149 [INFO (0)] [THREAD(15140)] [CTrapDBAccessor::getCoreAndAccessDevList()] Don't exist data.
    2017-03-02 13:32:35.149 [INFO (0)] [THREAD(15140)] [CDevLinkMgr::refreshAll] Don't exist core and access device.
    2017-03-02 13:32:35.149 [INFO (0)] [THREAD(15140)] ===================== FaultDm started successfully =====================
    2017-03-02 13:32:35.150 [INFO (0)] [THREAD(15140)] [CQvApplication::start] call run().
    2017-03-02 13:32:38.990 [WARNING (102)] [THREAD(3580)] [qvdm::QvGetConfItem] Fail to get item[SMSEreasePlus] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
    2017-03-02 13:33:34.018 [WARNING (102)] [THREAD(14904)] [qvdm::QvGetConfItem] Fail to get item[ArcSightLoggerAddress] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].



  • 2.  RE: imcfaultdm.exe error - can't receive SNMP traps

    Posted Mar 07, 2017 12:31 PM

    Well, I am also affected by this issue. I am still looking what´s going wrong.



  • 3.  RE: imcfaultdm.exe error - can't receive SNMP traps

    Posted Mar 07, 2017 02:13 PM

    Haven't found a solution. Did a restore from backup of the entire server before upgrade 7.3.

    If you happend to find a solution, I would like to know.

     



  • 4.  RE: imcfaultdm.exe error - can't receive SNMP traps

    Posted Mar 08, 2017 03:58 AM

    So, I

    • redeployed all IMC components
    • imported database backups
    • still no SNMP traps incominh
    • (syslog is working)
    • (of course firewall ports are open, netstat -an shows it is listening, nothing has changed since upgrade)

    log file says:

     

    2017-03-08 09:40:55.247 [INFO (0)] [THREAD(8848)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:41:04.185 [INFO (0)] [THREAD(8776)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:41:04.185 [INFO (0)] [THREAD(9964)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:41:04.193 [INFO (0)] [THREAD(8548)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:41:04.193 [INFO (0)] [THREAD(8552)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:41:08.256 [INFO (0)] [THREAD(4052)] [CRootAnalyzer::aanalyze]***RootAnalyze***  Trap:98510 oid:1.3.6.1.4.1.25506.4.1.1.2.6.1 iMatchType:3  rule:1 IfSameVar:0 up: low:  match fault vbKey: vbValue:
2017-03-08 09:41:08.256 [INFO (0)] [THREAD(4052)] [CTopoRootAnalyzer::findLowTrapList()]***RootAnalyze*** Don't exist low level device, dev_id = 2002
2017-03-08 09:41:08.256 [INFO (0)] [THREAD(4052)] [CTopoRootAnalyzer::findUpTrap()]***RootAnalyze*** Don't exist up level device, dev_id = 2002
2017-03-08 09:41:08.256 [INFO (0)] [THREAD(4052)] ***RootAnalyze***add oRootTrap  Trap:98510 oid:1.3.6.1.4.1.25506.4.1.1.2.6.1 FaultSize:13
2017-03-08 09:42:16.860 [INFO (0)] [THREAD(8776)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:42:16.870 [INFO (0)] [THREAD(9964)] [CTrapDataMgrTask::dealResDevIfDownAlarm] res event not upgrade.
2017-03-08 09:43:29.405 [INFO (0)] [THREAD(13712)] [CTrapDBAccessor::delFaultStageBuffer] Has no data, and SQL is: select serial_no from vw_trap_data_all where (pos_info_summary = 1340240238)
2017-03-08 09:43:29.405 [INFO (0)] [THREAD(13712)] CTrapDBAccessor::delFaultStageBuffer no data or error.
2017-03-08 09:43:29.432 [INFO (0)] [THREAD(13712)] [CTrapDBAccessor::delFaultStageBuffer] Has no data, and SQL is: select serial_no from vw_trap_data_all where (pos_info_summary = 982490422)
2017-03-08 09:43:29.433 [INFO (0)] [THREAD(13712)] CTrapDBAccessor::delFaultStageBuffer no data or error.
2017-03-08 09:43:30.260 [ERROR (-100)] [THREAD(6064)] [CTrapRootAnalyzerImpl::analyze()]***RootAnalyze*** Failed to match trap root relation,fault_oid = 1.3.6.1.4.1.25506.4.1.1.2.6.18
2017-03-08 09:43:30.260 [ERROR (-100)] [THREAD(6064)] [CTrapRootAnalyzerImpl::analyze()]***RootAnalyze*** Failed to match trap root relation,fault_oid = 1.3.6.1.4.1.25506.4.1.1.2.6.18
2017-03-08 09:44:34.118 [INFO (0)] [THREAD(9964)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:44:34.120 [INFO (0)] [THREAD(8548)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:44:34.122 [INFO (0)] [THREAD(8552)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:44:34.126 [INFO (0)] [THREAD(8776)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:44:52.262 [ERROR (-100)] [THREAD(5744)] [CTrapRootAnalyzerImpl::analyze()]***RootAnalyze*** Failed to match trap root relation,fault_oid = 1.3.6.1.4.1.11.2.3.7.11.51.6.2
2017-03-08 09:44:54.262 [ERROR (-100)] [THREAD(5744)] [CTrapRootAnalyzerImpl::analyze()]***RootAnalyze*** Failed to match trap root relation,fault_oid = 1.3.6.1.4.1.11.2.3.7.11.51.6.2
2017-03-08 09:45:50.263 [ERROR (-100)] [THREAD(5744)] [CTrapRootAnalyzerImpl::analyze()]***RootAnalyze*** Failed to match trap root relation,fault_oid = 1.3.6.1.4.1.11.2.3.7.11.51.6.2
2017-03-08 09:45:52.263 [ERROR (-100)] [THREAD(960)] [CTrapRootAnalyzerImpl::analyze()]***RootAnalyze*** Failed to match trap root relation,fault_oid = 1.3.6.1.4.1.11.2.3.7.11.51.6.2
2017-03-08 09:46:10.674 [INFO (0)] [THREAD(8776)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.674 [INFO (0)] [THREAD(8768)] [CTrapDataMgrTask::dealResDevIfDownAlarm] res event not upgrade.
2017-03-08 09:46:10.677 [INFO (0)] [THREAD(8848)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.677 [INFO (0)] [THREAD(8760)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.679 [INFO (0)] [THREAD(9964)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.679 [INFO (0)] [THREAD(12456)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.681 [INFO (0)] [THREAD(8772)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.681 [INFO (0)] [THREAD(8552)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.682 [INFO (0)] [THREAD(8548)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.682 [INFO (0)] [THREAD(6492)] [CTrapDataMgrTask::dealResDevIfDownAlarm] res event not upgrade.
2017-03-08 09:46:10.684 [INFO (0)] [THREAD(8768)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.684 [INFO (0)] [THREAD(8776)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.686 [INFO (0)] [THREAD(8848)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.686 [INFO (0)] [THREAD(9964)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.688 [INFO (0)] [THREAD(12456)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.688 [INFO (0)] [THREAD(8760)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.689 [INFO (0)] [THREAD(8772)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:36.090 [INFO (0)] [THREAD(8848)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:36.090 [INFO (0)] [THREAD(9964)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:54.397 [INFO (0)] [THREAD(8548)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:47:39.263 [INFO (0)] [THREAD(8548)] [CTrapDataMgrTask::dealResDevIfDownAlarm] res event not upgrade.
2017-03-08 09:49:36.559 [INFO (0)] [THREAD(13804)] [qvdm::QvGetLogFileSize] get file size from qvdm.conf: 50
2017-03-08 09:49:36.824 [INFO (0)] [THREAD(13804)] [CQvApplication::start]  call globalInit().
2017-03-08 09:49:36.824 [INFO (0)] [THREAD(13804)] [CQvApplication::globalInit] CImfAppMgr::instance() begin.
2017-03-08 09:49:36.824 [INFO (0)] [THREAD(13804)] [CQvApplication::globalInit] initAppMgr begin.
2017-03-08 09:49:36.859 [INFO (0)] [THREAD(13804)] [CQvApplication::globalInit] QvGetResPath begin.
2017-03-08 09:49:36.859 [INFO (0)] [THREAD(13804)] [CQvApplication::globalInit] initResMgr begin.
2017-03-08 09:49:36.860 [INFO (0)] [THREAD(13804)] [CQvApplication::globalInit]  CQvSnmpEnv::poInstance.
2017-03-08 09:49:36.862 [INFO (0)] [THREAD(13804)] [CQvApplication::globalInit]  CSysGlobalVar::instance().
2017-03-08 09:49:36.867 [INFO (0)] [THREAD(13804)] [CQvApplication::globalInit]  CQvSysTaskMgr::addTaskMgr.
2017-03-08 09:49:36.868 [INFO (0)] [THREAD(13804)] [qvdm::setLogLevelFromDB]set log level to :2
2017-03-08 09:49:36.868 [INFO (0)] [THREAD(13804)] [qvdm::setLogLevelFromDB] success, ProcID is 5, log level is 2
2017-03-08 09:49:36.868 [INFO (0)] [THREAD(13804)] [CQvApplication::globalInit]  finished.
2017-03-08 09:49:36.868 [INFO (0)] [THREAD(13804)] [CQvApplication::start]  call init().
2017-03-08 09:49:36.893 [ERROR (-100)] [THREAD(13804)] [qvdm::getComponentAddress] Can't get DB information for iMC-SOC.
2017-03-08 09:49:36.904 [WARNING (0)] [THREAD(13804)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-08 09:49:36.908 [WARNING (0)] [THREAD(13804)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-08 09:49:36.914 [WARNING (0)] [THREAD(13804)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-08 09:49:36.923 [WARNING (0)] [THREAD(13804)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-08 09:49:36.925 [WARNING (0)] [THREAD(13804)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-08 09:49:36.927 [WARNING (0)] [THREAD(13804)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-08 09:49:36.929 [WARNING (0)] [THREAD(13804)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-08 09:49:36.931 [WARNING (0)] [THREAD(13804)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-08 09:49:36.969 [INFO (0)] [THREAD(13804)] [CTrapImporter::importTrapDef()] Cost 35
2017-03-08 09:49:38.345 [INFO (0)] [THREAD(13804)] [CDevFaultInfo::delTrashFaultData()] Don't exist Trash Fault Data.
2017-03-08 09:49:40.137 [INFO (0)] [THREAD(13804)] [CTrapDBAccessor::getCoreAndAccessDevList()] Don't exist data.
2017-03-08 09:49:40.138 [INFO (0)] [THREAD(13804)] [CDevLinkMgr::refreshAll] Don't exist core and access device.
2017-03-08 09:49:40.138 [INFO (0)] [THREAD(13804)] ===================== FaultDm started successfully =====================
2017-03-08 09:49:40.140 [INFO (0)] [THREAD(13804)] [CQvApplication::start]  call run().
2017-03-08 09:49:41.874 [WARNING (102)] [THREAD(4996)] [qvdm::QvGetConfItem] Fail to get item[SMSEreasePlus] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
2017-03-08 09:50:36.886 [WARNING (102)] [THREAD(12020)] [qvdm::QvGetConfItem] Fail to get item[ArcSightLoggerAddress] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
2017-03-08 09:50:49.326 [INFO (0)] [THREAD(2144)] [CQvSysTask::processLogFile]log file path is : \server\conf\log\
2017-03-08 09:50:49.327 [INFO (0)] [THREAD(2144)] [CQvSysTask::processLogFile] success! log file path: \server\conf\log\, first log file: imcfaultdm.2017-03-08.txt


  • 5.  RE: imcfaultdm.exe error - can't receive SNMP traps

    Posted Mar 15, 2017 05:08 PM

    I tested with different (Comware 5.2) switches:

    => It seems with 7.3 we lost SNMPv3 trap support. Is this a known issue?

    After changing to SNMPv2 traps, traps appears within the trap list.



  • 6.  RE: imcfaultdm.exe error - can't receive SNMP traps

    Posted Mar 16, 2017 04:19 AM

    Glad to hear the you kinda soulved the problem, to bad that it compromises network security! Hurra for HPE

    I'll wait until the release of version 8, berfore I upgrade again - whenever that is :)

     



  • 7.  RE: imcfaultdm.exe error - can't receive SNMP traps

    Posted May 10, 2017 06:04 AM

    Hi,

    This bug is patched in version 7.3 E0504P04.

    We had the same issue and it(s solved since we installed this new patch.

    Regards.



  • 8.  RE: imcfaultdm.exe error - can't receive SNMP traps

    Posted May 10, 2017 06:19 AM

    Thank god for that :)

    Has HP fixed IMC's ability to draw lines on the topology map as well?



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