The client that you grabbed the screenshot from, for the connected SSID (the one with one bar less), what is the negotiation connection speed, channel and channel width?
------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
------------------------------
Original Message:
Sent: Apr 25, 2023 10:42 AM
From: yeowkm
Subject: Improve WIFI signal for AP-303
I have channel 1 (2.4Ghz) power at 9 dBm and channel 149 (5Ghz) power at 18dBm.
All SSID are on the same AP and on the same band.
Original Message:
Sent: Apr 25, 2023 07:45 AM
From: Herman Robers
Subject: Improve WIFI signal for AP-303
What are the channel and power configured/selected?
If you have a single AP, you could set the 5GHz radio power to the max, but with the default settings and a single AP it shoud already go to the max.
Are all shown SSIDs on the same AP? And on the same band?
------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
Original Message:
Sent: Apr 23, 2023 11:52 PM
From: yeowkm
Subject: Improve WIFI signal for AP-303
We installed 1 unit of AP-303 in one small pantry room. some times users will use the room for training.
the AP is placed on the ceiling near to the exit.
there is feedback that the WIFI signal is not strong, sometimes disconnected.
how can i increase the WIFI signal for the AP ?
for testing purposes, we have both laptop and mobile device side by side.
devices to AP is less than 4m apart.
Intranet is for staff laptop with certificate authentication. (wifi signal not 100%)
MDM is for mobile device.