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incorrect informations display about controller in AirWave Device Info

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  • 1.  incorrect informations display about controller in AirWave Device Info

    Posted Jul 07, 2025 11:13 PM
      |   view attached

    AirWave OS Version : 8.2.9.0
    7205 Controller : AOS_8.10.0.9

    In the Device Info - GUI WebPage of AirWave, the controller's aos version and uptime are displayed incorrect

    uptime 34 days (actually over than 500 days)

    Firmware version : 8.6.0.6 (real one is 8.10.0.9)

    and the other informations about controller are correct (Serial Number , Mac-addr , IP-addr , and so on)

    - Procedures Taken (but no work)
    1) Restart AMP and System
    2) edit "Prefer AMON vs SNMP polling" function yes to no and no to yes , then run Now Polling in device management page 
    3) Delete controller in Device List and add it again



  • 2.  RE: incorrect informations display about controller in AirWave Device Info

    Posted Jul 16, 2025 12:32 PM

    Some of the information comes through Auditing of the device. Place the device in Monitor & Audit only state, add device CLI creds for Audit and enable Audit in AMP Setup > General page and Group > Basic page.

    AirWave will audit daily, in general, you need to Audit a device to get monitoring schema of the device atleast after every upgrade to the device.



    ------------------------------
    Regards
    Gowri Amujuri
    ------------------------------



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