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Install Airwave 8.3.0.1 on Hyper-V 2019

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  • 1.  Install Airwave 8.3.0.1 on Hyper-V 2019

    Posted Jul 31, 2023 05:35 AM
    Edited by aruba-user22 Jul 31, 2023 05:42 AM
    log

    I am trying to install Airwave 8.3.0.1 on my Hype-V environment. (Version 8.2.x.x has been running for 1 year on this Hyper-V 2019 environment) The kernel installation runs correctly. Afterwards I can set time and timezone in the setup, and then continue. Then some problems are displayed and the setup stops. 
    e.g.
    Problem....
    nothing provides libgudev-1.0.so.....
    nothing provides libgusb.so.....

    The same happens when I install the ISO of version 8.3.0.0. Does anyone have an idea what the problem could be? 



  • 2.  RE: Install Airwave 8.3.0.1 on Hyper-V 2019

    Posted Jul 31, 2023 11:12 AM
    Edited by cordless Jul 31, 2023 11:13 AM

    Hi,

    from the Installation Guide:

    Hyper-V Requirements
    AirWave supports using Hyper-V Manager on:
    - Windows Server 2003 or later.
    - Windows Server 2012 R2. You might experience boot issues using Windows Server 2012 Standard (not R2)
    Source: https://www.arubanetworks.com/techdocs/AirWave/830/pdfs/AirWave_8.3.0_Installation_Guide.pdf
    Page 18

    I would you to suggest to open a TAC Case. Those issues could be very individual.




  • 3.  RE: Install Airwave 8.3.0.1 on Hyper-V 2019

    Posted Jul 31, 2023 07:46 PM
    Edited by answrman Jul 31, 2023 08:09 PM

    I can verify that I've run into the same issue within the past 24 hours.  I'm running Hyper-V on Windows 2022 and have tried both the 8.3.0 and 8.3.0.1 .iso's  and get the same behavior.  As soon as I set date & time and continue, the install looks like it's going to run (I've installed AirWave close to a hundred times for customers), but then kicks back to the console login.

    If you select Y to reinstall, it acts like it's going to do it, but does not complete.

    Something is not right....

    **UPDATE**

    I can confirm that AirWave 8.2.15.2 .iso installs correctly (just tried it) on Windows Server 2022 with Hyper-V role.  This doesn't help me much since the underlying OS was changed to RHEL in 8.3.x and I need to restore the nightlybackup from a server running 8.3.0.1.  I'm doing a vSphere to Hyper-V migration so I need to stand up a new AirWave 8.3.0.1 server in Hyper-V so that I can restore the config. 




  • 4.  RE: Install Airwave 8.3.0.1 on Hyper-V 2019

    Posted Aug 01, 2023 03:02 PM

    Please open a TAC case to get to the root of the issue.

    Fyi.. 8.2.15.2 backup can be restored on 8.3.0.1 version for migration purposes. Please see the release notes for compatible CentOS to RHEL migration versions.



    ------------------------------
    Regards
    Gowri Amujuri
    ------------------------------



  • 5.  RE: Install Airwave 8.3.0.1 on Hyper-V 2019

    Posted Aug 03, 2023 11:29 AM

    Confirm you're VM is configured for Gen-2.

    While the documentation says it has to be a Gen-1 VM, it actually has to be a Gen-2 VM. 




  • 6.  RE: Install Airwave 8.3.0.1 on Hyper-V 2019

    Posted Aug 03, 2023 12:04 PM

    I spun up a Gen 2 Hyper-V AirWave VM and the installation completed as expected.  It's been at least three or four years since I've deployed a Hyper-V version of AirWave, seems like most customers are using VMware.  One would think Aruba would update the documentation to reflect the need for a Gen 2 VM with Hyper-V.  Thank you for your suggestion/help!  




  • 7.  RE: Install Airwave 8.3.0.1 on Hyper-V 2019

    Posted Sep 11, 2023 03:51 AM

    We recently attempted to upgrade from 8.2.15.2 to 8.3.0.1 and encountered the same issues using a Gen1 Hyper-V VM on Windows 2019. 

    Spinning up a Gen2 VM, worked without issues. I think Aruba needs to update the docs for the 8.3.x branch of Airwave.




  • 8.  RE: Install Airwave 8.3.0.1 on Hyper-V 2019

    Posted Sep 11, 2023 09:40 AM

    Thank you!

    Engineering team has been notified and we are working on further testing and will update the Docs soon.



    ------------------------------
    Regards
    Gowri Amujuri
    ------------------------------



  • 9.  RE: Install Airwave 8.3.0.1 on Hyper-V 2019

    Posted Sep 18, 2023 10:38 AM

    Update: Engineering team has new 8.3.X ISO uploaded to ASP site which should support Legacy BIOS on Hyper-V Gen1 and testing internally to update docs for Hyper-V Gen2 as well.



    ------------------------------
    Regards
    Gowri Amujuri
    ------------------------------



  • 10.  RE: Install Airwave 8.3.0.1 on Hyper-V 2019

    Posted Sep 19, 2023 03:20 AM

    it seems, the file is not yet downloadable from ASP - still version 8.3.0.1 with date of 23rd of June is "the newest" one....
    ...will that file get a new minor release numer (8.3.0.2) or will the current one get replaces (then still the date should change) ?




  • 11.  RE: Install Airwave 8.3.0.1 on Hyper-V 2019

    Posted Sep 19, 2023 11:43 AM

    Apologies, i have been premature in announcement. Engineering has the build ready and will be on ASP soon.



    ------------------------------
    Regards
    Gowri Amujuri
    ------------------------------