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  • 1.  Internal error 8-0, please contact support

    Posted Jan 19, 2016 06:35 PM

    I have an AP -  Model APIN-0225, SN:CT-0055539. That is not joining in the Aruba management group. The IP address is configured and is not duplicated.

    I get "Internal error 8-0, please contact support" when I try to log in to the console.

     



  • 2.  RE: Internal error 8-0, please contact support

    Posted Jan 19, 2016 07:23 PM

    Can you paste in the output?

     



  • 3.  RE: Internal error 8-0, please contact support
    Best Answer

    Posted Jan 20, 2016 02:29 PM

    Opened a ticket with support.

    After a half hour of troubleshooting, it was obviously a hardware issue.

    Now waiting for RMA.

     



  • 4.  RE: Internal error 8-0, please contact support

    Posted Oct 26, 2017 02:52 PM

    I got this error on two different APs but was reluctant to claim they had identical HW problems - unless error 8-0 is the catch all for many kinds of errors. Can I ask what steps you took to surely determine it was a HW problem?

     



  • 5.  RE: Internal error 8-0, please contact support

    Posted Feb 12, 2020 03:39 AM

    FYI

     

    I upgraded an IAP 515 from version 8.4 or lower (not too sure) to version 8.5.0.5 to resolve the ssl issue.  After doing that i received the error 8-0

     

    Turns out they changed the default credentials from admin/admin to admin/serial number of the AP

     



  • 6.  RE: Internal error 8-0, please contact support

    Posted Dec 10, 2024 12:27 PM

    That worked for us. We have hundreds of IAP-315-RW. After factory resetting, entering admin/admin on console results in 8-0 error but entering admin/SERIAL allows access to # prompt.


    Original Message


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