Wireless Access

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  • 1.  Issues with 215 and 225 AP's

    Posted Feb 06, 2021 02:01 AM

    I am currently running 8.5.0.3_72498

    I do not have a support contract but my new IAP-215's appear to have a newer version of the firmware or an autonomous version.  All the AP's do have the warranty that expires in 2041 or whatver.  I can't use auto update automatically or I get "Received no Response from Server"  DNS and Gateway settings are correct.  My certificate under "Maintenance->Certificate and they all expire in 2030 or later. 

    Is there any way someone could provide me with Centaurus_8.6.0.7_78215 or 8.5.0.11_77244 you would be a LIFESAVER.  I've always been able to download direct from Ubiquiti before but they changed their download system.  It shows I can download the firmware but then errors out and says to try again in 24 hours.

    Any help appreciated!  Currently dead in the water with this project.  If I can't get a hold of this firmware I may rethink using Aruba as my company standard.



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    Elijah K.
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  • 2.  RE: Issues with 215 and 225 AP's

    Posted Feb 08, 2021 06:18 AM
    Please work with your partner or supplier as they are your first point of contact. Direct firmware downloads are officially only for customers that have a support contract on their APs. Your partner or supplier should be able to provide you with firmware if you are eligible.

    Only specific releases are accessible for life-time warranty customers and I'm not sure if 8.6.0.7 is part of that as it is the very latest release.

    However, what I have seen is that if you request an account to asp.arubanetworks.com, you probably will have access to the latest firmware.

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    Herman Robers
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    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
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    Original Message


  • 3.  RE: Issues with 215 and 225 AP's

    Posted Feb 08, 2021 07:27 AM
    AP Warranty covers hardware defects, not code upgrades.

    I believe there are support contracts available for IAPs to cover software upgrades and support.

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    Note: the views expressed on this forum are my personal views and may not express the positions of my employer or anyone else.

    Bruce Osborne ACCP, ACMP
    Liberty University
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    Original Message


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