Comware

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  • 1.  Lifetime warranty

    Posted Feb 20, 2003 01:28 PM
    Is the lifetime warranty available on the 4000m/8000m switches still in effect if I buy the unit from a 3rd party?
    #warranty


  • 2.  RE: Lifetime warranty

    Posted Feb 20, 2003 01:29 PM
    I realize that wasn't totally clear. I am buying the unit USED. Does the lifetime warranty transfer?


  • 3.  RE: Lifetime warranty

    Posted Feb 21, 2003 02:11 PM
    See:

    http://www.hp.com/rnd/support/warranty/index.htm

    Note the little "1" next to the Lifetime. Down at the bottom we see:

    1 for as long as you own the product.

    So my interpretation would be: There is no lifetime warranty on used equipment. This interpretation is strengthened by the statement further down on the same page:

    "When you call, please have the following information available:

    product number (for example, HP J3200A)
    serial number (for example, serial number US41400480) or date code (for example, A-3802-D3)
    complete description of the product failure
    proof of purchase of your product"

    Note the last requirement for: proof of purchase. To be 100% positive you would need to call HP and ask them but I think you are out of luck.


    Ron