Wireless Access

 View Only
  • 1.  'Max Clients too big' controller log warning

    Posted Jul 11, 2025 10:28 AM

    Hello all,

    Has anyone seen this error in their controller log:

    (wcFIDF2) *#show log all | include 'max_cl'
    Jul  9 15:54:31 2025  stm[3757]: <400169> <5525> <WARN> |stm|  AP - 68:28:cf:db:0f:50, max_clients 65535 too big
    Jul  9 15:54:31 2025  stm[3757]: <400169> <5525> <WARN> |stm|  AP - 68:28:cf:db:0f:60, max_clients 65535 too big
    Jul  9 15:54:32 2025  stm[3757]: <400169> <5525> <WARN> |stm|  AP - 50:e4:e0:55:3d:f0, max_clients 65535 too big
    Jul  9 15:54:32 2025  stm[3757]: <400169> <5525> <WARN> |stm|  AP - 50:e4:e0:55:3d:e0, max_clients 65535 too big
    Jul  9 15:55:04 2025  stm[3757]: <400169> <3757> <WARN> |stm|  AP - 68:28:cf:cd:b7:a0, max_clients 65535 too big
    Jul  9 15:55:04 2025  stm[3757]: <400169> <3757> <WARN> |stm|  AP - 68:28:cf:cd:7b:a0, max_clients 65535 too big
    Jul  9 15:55:04 2025  stm[3757]: <400169> <3757> <WARN> |stm|  AP - 60:26:ef:f4:9e:b0, max_clients 65535 too big
    Jul  9 15:55:05 2025  stm[3757]: <400169> <5525> <WARN> |stm|  AP - 68:28:cf:cd:7b:a0, max_clients 65535 too big
    Jul  9 15:55:05 2025  stm[3757]: <400169> <5525> <WARN> |stm|  AP - 60:26:ef:f4:9e:b0, max_clients 65535 too big
    Jul  9 15:55:54 2025  stm[3757]: <400169> <5525> <WARN> |stm|  AP - 44:12:44:63:bf:20, max_clients 65535 too big
    Jul  9 15:56:04 2025  stm[3757]: <400169> <5525> <WARN> |stm|  AP - 68:28:cf:cd:6c:a0, max_clients 65535 too big
    Jul  9 15:56:04 2025  stm[3757]: <400169> <3757> <WARN> |stm|  AP - 68:28:cf:cc:64:a0, max_clients 65535 too big
    Jul  9 15:56:04 2025  stm[3757]: <400169> <3757> <WARN> |stm|  AP - 68:28:cf:cc:64:b0, max_clients 65535 too big
    Jul  9 15:57:04 2025  stm[3757]: <400169> <5525> <WARN> |stm|  AP - 68:28:cf:ad:e5:80, max_clients 65535 too big
    Jul  9 15:57:04 2025  stm[3757]: <400169> <5525> <WARN> |stm|  AP - 68:28:cf:ad:e5:90, max_clients 65535 too big

    Thanks,

    Alex



  • 2.  RE: 'Max Clients too big' controller log warning

    Posted Jul 11, 2025 07:59 PM

    what firmware version is running on the controller? it also seems there is crash dump on this controller. you can check that too.



    ------------------------------
    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
    ------------------------------



  • 3.  RE: 'Max Clients too big' controller log warning

    Posted Jul 14, 2025 07:14 AM

    We are running 8.12.0.0-FIPS.

    The crashes are all AP related.




  • 4.  RE: 'Max Clients too big' controller log warning

    Posted Jul 14, 2025 11:57 AM

    Have you configured a max number of clients per SSID? Looks like that's set to 65535 (or not set and maybe defaulting to that value).

    You configure the client limit per SSID (Advanced Configuration Mode) under the virtual-ap profile for your SSID, then under SSID there is a setting 'Max Associations'. The default setting as far as I know is 64. The messages you see may be 'harmless', and it's not clear to me if you experience problems or just see these messages.

    If you experience (connectivity) issues, it may be best to reach out to your partner or TAC and troubleshoot from the symptoms you see instead of chasing log messages that may or may not be related.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 5.  RE: 'Max Clients too big' controller log warning

    Posted Jul 15, 2025 06:33 AM

    This is what's set in my config  (250) right now,

    No way that any of my APs are hitting that max client threshold.




  • 6.  RE: 'Max Clients too big' controller log warning

    Posted Jul 15, 2025 08:36 AM

    Please open a TAC case...



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 7.  RE: 'Max Clients too big' controller log warning

    Posted Jul 15, 2025 04:28 AM

    This issue is related to the max associations parameter, as it is set to max in each SSID profile, max is by default 65535. By default it is 64 and you can change it to 256, which is  the max clients for each BSSID.

    BR

    Holly



    ------------------------------
    --------------------------------------------------
    The above is my personal opinion
    Holly
    ------------------------------