That is not a valid combination; AP 635s are either in Instant Mode, AOS10 or connect to a controller. MM-HW-10k is not a controller. You probably have something that you want to troubleshoot, as there is no use of troubleshooting everything. Also if you enable maximum debugging you get so much information that it requires quite some knowledge to interpret that and make something unseful out of it. It may be best to work with your HPE Networking partner or HPE Networking TAC to get customized advice and maybe start by troubleshooting the problem that you see, and learn from that.
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Herman Robers
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If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Jan 16, 2026 08:59 AM
From: COLINM2
Subject: Maximizing client and AP troubleshooting
Herman
I really appreciate reaching out. For this occurrence, the models are 635, connected to physical ArubaMM-HW-10k running 8.13.1.1 LSP. If any additional details needed, please just ask.
Colin
Original Message:
Sent: 1/16/2026 3:39:00 AM
From: Herman Robers
Subject: RE: Maximizing client and AP troubleshooting
For what brand, what AP model, what architecture, what firmware versions?
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Herman Robers
------------------------
If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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