Wireless Access

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  • 1.  MSM 760 Access controller firmware

    Posted Oct 16, 2021 10:11 AM

    Hi
    I can't get 5.7.5.0 or 6.2.1.1 version to upgrade to 6.6.9.1


    #wireless


  • 2.  RE: MSM 760 Access controller firmware

    Posted Oct 16, 2021 11:09 AM
    Hi,
    Both are deprecated version.

    6.2.1.0 and 6.2.1.2 are available.

    https://h10145.www1.hpe.com/downloads/SoftwareReleases.aspx?ProductNumber=J9370A

    What is the current software version?

    Thanks!


  • 3.  RE: MSM 760 Access controller firmware

    Posted Oct 17, 2021 10:41 AM
    Current version is 5.7.1.1


  • 4.  RE: MSM 760 Access controller firmware

    Posted Oct 17, 2021 10:45 AM
    But in download page when I enter the SN of hardware it won't let me download the firmware.


  • 5.  RE: MSM 760 Access controller firmware

    Posted Oct 18, 2021 04:29 AM

    Hello @NickKbeyan,

    Just checked, these versions are locked out for users, you need to log a case with support then they will help you to provide the version. Below is the link to log a case:

    https://support.hpe.com/hpesc/public/home/

    Thanks!



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