We have an MSM760 managing a series of 422 Access Points. The Controller is able to determined that we have 15 configured APs, however only 10 appears on the Detected and Synchronized list. The other five are not able to pull any configuraion from the MSM controller.
I have deleted the configurations of those 5 AP, did a full reset (by pressing the small button on the AP near the etyhernet port) and reconnected them after entering the AP Name and Ethernet MAC number in the AP management screen, without success. Also tried in the Overview AP detail screen to Synchronize Configuration and Remove and Rediscover without success. Any ideas. I am dumfounded. ASee screen grab attachment. The functioning APs have the green indicator
P.S. This thread has been moved from Communications, Wireless (Legacy ITRC forum) to MSM Series. - Hp Forum Moderator