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MSR930 - 3G modem reseting

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  • 1.  MSR930 - 3G modem reseting

    Posted Jan 22, 2014 05:22 AM

    Hi,

    I have problem with 3G module in MSR930. 3G Module stops responding.

    The router has the latest firmware available: MSR93X_5.20.R2511

     

    Router Info:

    Device Model: HP MSR930 (JG513A)

    Device ID: 000FE2CN33G0501H

    Software Version: CMW520-R2511

    Firmware Version: 2.01

    Hardware Version: 3.0

     

    3G module info:

    Hardware Information

    ====================

    Model = MC8705

    Modem Firmware Version = T1_0_1_1AP R309 CNSZXL00000015 2011/01/21 18:28:30

    Modem Firmware built = 01/21/11

    Modem Boot Version = T1_0_1_1BT R309 CNSZXL00000015 2011/01/21 18:30:40

    Hardware Version = 12590

    International Mobile Subscriber Identity (IMSI) = 293413010096003

    International Mobile Equipment Identity (IMEI) = 353567040689748

    Factory Serial Number (FSN) = CC3174217831007

    Modem Status = Online

    Current Modem Temperature = 30 deg C, State = Normal

     

    Syslog:

    Jan 22 10:41:39:046 2014          IFNET   Notification       PROTOCOL_UPDOWN Protocol PPP IPCP on the interface Cellular1/0 is UP.

    Jan 22 10:41:36:668 2014          IFNET   Notification       LINEPROTO_UPDOWN Line protocol on the interface Cellular1/0 is UP.

    Jan 22 10:41:36:660 2014          IFNET   Error     LINK_UPDOWN            Cellular1/0 link status is UP.

    Jan 22 10:40:39:818 2014          DRVICOUT       Alert     DrvIcOutStr      (Cellular1/0)   The network connection has been switched to 3G.

    Jan 22 10:39:46:849 2014          DRVICOUT       Alert     DrvIcOutStr      (Cellular1/0)   3G/4G module is inserted!

    Jan 22 10:39:45:240 2014          DRVICOUT       Alert     DrvIcOutStr      3G/4G module is initializing, please wait...

    Jan 22 10:39:41:852 2014          DRVICOUT       Alert     DrvIcOutStr      (Cellular1/0)   3G/4G module is removed!

    Jan 22 10:39:36:727 2014          DRVICOUT       Alert     DrvIcOutStr      (Cellular1/0)   3G/4G module is resetting, for failing to dial.

    Jan 22 10:39:36:727 2014          DRVICOUT       Alert     DrvIcOutStr      (Cellular1/0)  Failed to dial for no response from 3G/4G module.

    Jan 22 10:38:31:623 2014          DRVICOUT       Alert     DrvIcOutStr      (Cellular1/0)  Failed to dial for no response from 3G/4G module.

    Jan 22 10:37:26:610 2014          DRVICOUT       Alert     DrvIcOutStr      (Cellular1/0)  Failed to dial for no response from 3G/4G module.

    Jan 22 10:36:06:137 2014          IFNET   Error     LINK_UPDOWN            Cellular1/0 link status is DOWN.

    Jan 22 10:36:06:137 2014          IFNET   Notification       PROTOCOL_UPDOWN Protocol PPP IPCP on the interface Cellular1/0 is DOWN.

    Jan 22 10:36:06:137 2014          IFNET   Notification       LINEPROTO_UPDOWN Line protocol on the interface Cellular1/0 is DOWN.

     

    Thank you for yours help,

    Primoz