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New Central not properly updating Configuration

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  • 1.  New Central not properly updating Configuration

    Posted 14 days ago
    Edited by DS-FkB358 14 days ago

    Hi, Its me again.

    while i now understand how i get my devices assigned to a site in new Central and know how to configure the basics, new central does not seem to be Updating their configuration at all despite claiming it did.

    those are the two Test-Switches i added today, and as you seee, one says out of sync and the other says that its synchronized.

    Both are not synchronized, since i gave both of them a name (via central, not CLI) and both are still on their default name and pre-Central configuration.

    Even clicking re-Sync on both doesnt change a thing and neither does rebooting. None of those take the new config and the top one 100% is not synchronizing to the switch.

    i found the issue with the bottom one and fixed it, it still doesnt remove the error message.

    How do i get central to actually Sync to the switches and remove the error that isnt present anymore?



  • 2.  RE: New Central not properly updating Configuration

    Posted 11 days ago

    So, over the weekend, one of the two switches has synced it config, but not the other one.






  • 3.  RE: New Central not properly updating Configuration

    Posted 11 days ago

    Do you have on the Central start page the 'Configuration Status' card?

    From there, if you expand it (to arrows on the top-right); there should be more information. Also, the audit trail may indicate a reason for the configuration not being propagated or synchronized.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 4.  RE: New Central not properly updating Configuration

    Posted 11 days ago

    Hi Herman, both of the previous screenshots were from the Config Status Page.
    thanks to your tip I have synced both of them again just to see how it looks in the Audit Trial:

    i did read through the "Configurtion settings were filtered" blocks, half of that is Configuration that I never even touched, so it should be the default. the other thing i noticed, the one successfuly syncing is getting that confirmation message for asuccessful sync at the very top, but the switch with the default name doesnt have that. both of those switches have the same configuration from the same site and same device group, the only difference between them should be IP Address, Name (if it would update) and which of the port profiles apply to which ports.




  • 5.  RE: New Central not properly updating Configuration

    Posted 11 days ago

    Building on where Herman pointed you, those "configuration settings were filtered" blocks are the interesting part. Filtered means Central decided not to push those lines to that switch, and the most common reason on a freshly onboarded box is a local override: anything that was set on the switch itself before onboarding, the hostname included, is treated as switch-owned and quietly wins over what you set in Central. That would explain why the name never updates while its twin, which presumably came in cleaner, synced fine over the weekend.

    On that switch's Configuration Status page check the Local Overrides view specifically, not just the sync banner. If the hostname or those filtered sections show up there, clear the override or push from Central with the overwrite intent, and that should also be the clean commit that finally clears the stale error.



    ------------------------------
    Dustin Burns

    @Worldcom Exchange, Inc.


    If my post was useful accept solution and/or give kudos
    ------------------------------



  • 6.  RE: New Central not properly updating Configuration

    Posted 10 days ago
    Edited by DS-FkB358 10 days ago

    Where do i find that configuration status page in new Central?
    the only place in the switch overview that mentions config status is this one, and its not expandable.
    (it also shows a VERY wrong uptime interestingly enough ,thw switches have been off in storage up until 5 days ago)
    The Config settings of the switch dont mention Syncing at all, it also does not show the System information section (which controls the Switches hostname) as override.




  • 7.  RE: New Central not properly updating Configuration

    Posted 10 days ago

    I think Dustin refers to the Device -> Configuration -> Configuration Audit page in Classic Central.

    I've myself only seen this for gateways, but there sometimes are overrides from Classic still active. When moving a gateway from Classic to (New) Central for configuration, you may need to reset the configuration in Classic to avoid configuration conflicts.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 8.  RE: New Central not properly updating Configuration

    Posted 10 days ago

    in classic central, there is no option for me to configure a singular switch anymore, this tab is simply gone, which makes the config page for this one inaccessible.

    the group configuration page in classic central is empty for the group the switch is in.




  • 9.  RE: New Central not properly updating Configuration

    Posted 10 days ago

    My mistake on the page, and Herman's right: that Configuration Status view is a Classic Central thing and doesn't exist the same way in New Central. Sorry for the runaround. Your Classic tab being gone is actually expected, once the switch is New Central managed, Classic hands off and shows nothing for it.

    The wrong uptime is the detail I'd chase now. A switch reporting stale uptime is a switch whose management session to Central isn't healthy, and a box in that state will accept a name change in the UI and never actually receive it. From the switch CLI run show aruba-central and look at Central connection status. If it says anything but connected, that's your whole problem. If it's connected and still refusing the push, that output plus the audit trail entry for the failed attempt is a TAC case, because at that point it's a platform problem, not your config.



    ------------------------------
    Dustin Burns

    @Worldcom Exchange, Inc.


    If my post was useful accept solution and/or give kudos
    ------------------------------



  • 10.  RE: New Central not properly updating Configuration

    Posted 9 days ago


    The switch says its happy with its central connection, so i will be opening a TAC case for this now.

    I'll update the post once its resolved.




  • 11.  RE: New Central not properly updating Configuration

    Posted 9 days ago

    after opening the case and having a remote session, we fully removed the switch from central and re-added it, re-assigned it and everything.
    this got the old issue back of there being a second default gateway, but upon fixing this, the switch actually synced the rest of the config properly this time.

    coincidentally, while we were fixing switch 2, Switch 1 started to show a very bloated uptime of 7 weeks, which was fixed a lot faster by simply disabling and re-enabling central on the switch console. maybe this woudlve fixed the main issue too, who knows