Cloud Managed Networks

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  • 1.  No Roles sync to CX 6000/6100

    Posted Jan 21, 2026 10:30 AM

    Is it by design that no new central created roles syncs to CX 6000/6100?
    I know the switch supports it in the CLI if I do not use Central.

    I was just thinking perhaps its because this can replace DUR, and they decided to pull the feature on 6000/6100 for licensing reasons.

     I have verified the role is assigned to the correct site/switch and the correct device function.
    I can also see it as a role on the device in the configuration hierarchy, but nothing is synced to the switch. 

    That makes it impossible to use fx. device profiles for AP's and phones on the CX 6000/6100 as those profiles cannot sync since the selected role does not exist on the switch.



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  • 2.  RE: No Roles sync to CX 6000/6100

    Posted Jan 22, 2026 06:04 AM

    Any hints in Audit logs if sync was at least attempted? 

    Best, Gorazd



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    Gorazd Kikelj
    MVP Guru 2025
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  • 3.  RE: No Roles sync to CX 6000/6100

    Posted Jan 22, 2026 12:49 PM

    The audit log clearly states that the Role is assigned in the heirachy, by nothing is synced to to switch. i have tried additional changes as well as leaving the switch powered off/boot again to force a complete configuration sync, and it says everything is peachy - there is just no roles on the switch

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  • 4.  RE: No Roles sync to CX 6000/6100

    Posted Jan 23, 2026 02:23 AM

    Looks like we need to wait for next release. Should we open TAC case or put this into Innovation zone?

    Best, Gorazd



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    Gorazd Kikelj
    MVP Guru 2025
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  • 5.  RE: No Roles sync to CX 6000/6100

    Posted Jan 23, 2026 03:06 AM

    My understanding is that a role can be created only at Global scope for now.

    Also, roles are not provisioned to the device until there is a security policy associated with the created role.

    https://arubanetworking.hpe.com/techdocs/new-central/content/get-started/cx-cfg.htm#CreatRole



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    Ole Morten Kårbø
    ACP - Campus Access Professional
    Netnordic Norway
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  • 6.  RE: No Roles sync to CX 6000/6100
    Best Answer

    Posted Jan 23, 2026 04:31 AM

    THANK YOU! - I have tested all the combinations of your statement, and even though the documentation says:

    Note:

    A role can be created only at Global scope. If you create a role at any other scope, HPE Aruba Networking Central will display error with a failed message.

    That is not actually the case. You can create library based roles and only assign them at lower levels of the hierarchy - they will still sync to the switch IF you respect the second part of your statement, that policies needs to be associated as well. The documentation also states that - along with negating the Global only assignment that it said previously.

    Note:

    • Roles are not provisioned to the device until there is a security policy associated with the created role.

    • You can create user roles and policies at lower hierarchy. Navigate to the appropriate hierarchy (Site Collection, Site, Devices, or Device Group and select the Device Function (Access Switch) from the drop-down list to create roles and the relevant user role policies.

     The trick is:

    In my testing I had several roles created which had security policies assigned. But even though the role was assigned to switches, the polices were not (they were only assigned to access points). This is the reason they did not sync. After manually assigning the policies to access switches as well, they sync'ed.

    My other testing was of a Role meant to assign the proper uplink config of a LLDP device group (device identity profiles) that detects AP's. That role has no need of a policy, so It did not sync because of that. After assigning a pointless any/any policy to the role it synced, and my device identity profile started working as well.

    Good catch, and thank you.

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  • 7.  RE: No Roles sync to CX 6000/6100

    Posted Jan 23, 2026 04:46 AM

    So for anyone interested in short training for New Central configuration, there is Airheads webinar available in the library.

    HPE Aruba Networking New Central Essentials Webinar (English Version)

    Best, Gorazd



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    Gorazd Kikelj
    MVP Guru 2025
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  • 8.  RE: No Roles sync to CX 6000/6100

    Posted Jan 23, 2026 05:00 AM

    Thank you for your testing! This is good to know. 



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    Ole Morten Kårbø
    ACP - Campus Access Professional
    Netnordic Norway
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  • 9.  RE: No Roles sync to CX 6000/6100

    Posted Jan 23, 2026 05:02 AM

    For Campus Access point:

    Another finding is that when you create an SSID , then there is automatically created a role with the name of the SSID with a policy allow_all attached.



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    Ole Morten Kårbø
    ACP - Campus Access Professional
    Netnordic Norway
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  • 10.  RE: No Roles sync to CX 6000/6100

    Posted Jan 23, 2026 11:49 AM

    this part is same as AOS10 or Instant APs, when you create a WLAN, you always get a user-role with the same name.



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    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
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