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  • 1.  One way recording Mirror ports

    Posted Oct 28, 2014 07:08 PM
      |   view attached

    Hey guys,

     

    I have this problem i cant seem to figure out. I attached a network diagram to help

     

    So here is my problem. Right now i have phone recording working only one way on recordings. it's the person that is calling get recordered but the other side of the phone is not. 

     

    the setup is i have a hp 2910 that the phone are connected to via vlan tagged that gets plugged into a phone that is on vlan 1. the hp 5412zl has source ports for the trunks on hp 2910 then has a monitor port that points to the phone recorders. 

     

    any thoughts on why this only recording one way possible? i can post configs if needed.

    Attachment(s)

    pdf
    Visio-monitor.pdf   703 B 1 version


  • 2.  RE: One way recording Mirror ports

    Posted Oct 28, 2014 10:23 PM

    I don't know why you're seeing any of it - the RTP traffic should be going phone-to-phone and you should see none of it if you are monitoring the Server.

     

    Maybe your phone system has a built-in function that causes the Dialler to send a duplicate stream of RTP to the PABX? Maybe it isn't the mirroport config that you need to be looking at?



  • 3.  RE: One way recording Mirror ports

    Posted Jan 28, 2015 08:35 AM

    hi,

     

    which phone model are you using , You may need to open a case with the phone vendor. This does not seem to be a switch issue .