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  • 1.  Password reset

    Posted Jul 26, 2021 10:14 PM
    Hi there

    I have a stack of 5 HP Aruba 6300M switches and forgot username and password. How can I reset it without configuration loss? 

    Best Regards

    Khan

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  • 2.  RE: Password reset

    Posted Jul 27, 2021 04:05 AM
    If you know the ServiceOS password, that should work. Check here.

    For the 'token solution' in the first post in that thread, it may be that TAC can assist if you don't know the ServiceOS password. May be good to contact TAC anyways to get the least intrusive method of recovery.

    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 3.  RE: Password reset

    Posted Jul 27, 2021 09:03 AM
    Hello,

    You just have to connect to the console, reboot the switch, at the beginning your are prompted for the boot, select "0" to go to SVOS.

    Then type "password", enter your new password. Type boot. Select 1 or 2. That's all.

    Looking for SVOS.

Primary SVOS:  Checking...Loading...Finding...Verifying...Booting...

ServiceOS Information:
    Version:          FL.01.07.0002
    Build Date:       2020-09-03 10:35:10 PDT
    Build ID:         ServiceOS:FL.01.07.0002:1a017598b673:202009031035
    SHA:              1a017598b6738448ef679175712e022a966eca88

Boot Profiles:

0. Service OS Console
1. Primary Software Image [FL.10.05.0021]
2. Secondary Software Image [FL.10.05.0021]

Select profile(primary): 0


(C) Copyright 2017-2020 Hewlett Packard Enterprise Development LP

                      RESTRICTED RIGHTS LEGEND
Confidential computer software. Valid license from Hewlett Packard Enterprise
Development LP required for possession, use or copying. Consistent with FAR
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Documentation, and Technical Data for Commercial Items are licensed to the
U.S. Government under vendor's standard commercial license.

To reboot without logging in, enter 'reboot' as the login user name.

ServiceOS login: admin
SVOS> 
SVOS> password
Enter password: ****
Confirm password: ****
SVOS> boot
ServiceOS Information:
    Version:          FL.01.07.0002
    Build Date:       2020-09-03 10:35:10 PDT
    Build ID:         ServiceOS:FL.01.07.0002:1a017598b673:202009031035
    SHA:              1a017598b6738448ef679175712e022a966eca88

Boot Profiles:

0. Service OS Console
1. Primary Software Image [FL.10.05.0021]
2. Secondary Software Image [FL.10.05.0021]

Select profile(primary): 1

[ The switch boot ...... ]

6300 login: admin
Password: [your new password !]​


    ------------------------------
    Laurent from Brest / France
    Network Engineer
    ------------------------------



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