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  • 1.  POE problem on HP J9727A 2920-24G-PoE+ Switch

    Posted Nov 06, 2013 05:19 AM

    I have a stack consistent of two switches:

    sw11# show stacking 
    
    Stack ID         : 01002c59-e512c640                                                     
    MAC Address      : 2c59e5-12c663
    Stack Topology   : Ring                                    
    Stack Status     : Active                                  
    Uptime           : 2d 23h 35m  
    Software Version : WB.15.12.0010
    
     Mbr                                                                         
     ID  Mac Address   Model                                  Pri Status         
     --- ------------- -------------------------------------- --- ---------------
     1   2c59e5-12c640 HP J9727A 2920-24G-PoE+ Switch         128 Standby        
     2   d4c9ef-aaa040 HP J9728A 2920-48G Switch              128 Commander      
    sw11# 

     The problem is that the half of the ports doesn't delivering power via POE (detection status: disabled):

     

    sw11# show power-over-ethernet brief 
    
     Status and Counters - Port Power Status
    
      Member 1 Power
      Available: 370 W  Used: 0 W  Remaining: 370 W
    
      PoE   | Power  Power    Alloc Alloc Actual Configured  Detection   Power Pre-std
      Port  | Enable Priority By    Power Power  Type        Status      Class Detect
      ----- + ------ -------- ----- ----- ------ ----------- ----------- ----- ------
      1/1   | Yes    high     value 12 W  0.0 W              Disabled    0     off   
      1/2   | Yes    critical value 12 W  0.0 W              Disabled    0     off   
      1/3   | Yes    high     value 12 W  0.0 W              Disabled    0     off   
      1/4   | Yes    high     value 12 W  0.0 W              Disabled    0     off   
      1/5   | Yes    high     value 12 W  0.0 W              Disabled    0     off   
      1/6   | Yes    high     value 12 W  0.0 W              Disabled    0     off   
      1/7   | Yes    high     value 12 W  0.0 W              Disabled    0     off   
      1/8   | Yes    high     value 12 W  0.0 W              Disabled    0     off   
      1/9   | Yes    high     value 12 W  0.0 W              Disabled    0     off   
      1/10  | Yes    high     value 12 W  0.0 W              Disabled    0     off   
      1/11  | Yes    high     value 12 W  0.0 W              Disabled    0     off   
      1/12  | Yes    high     value 12 W  0.0 W              Disabled    0     off   
      1/13  | Yes    low      value 12 W  0.0 W              Searching   0     off   
      1/14  | Yes    low      value 12 W  0.0 W              Searching   0     off   
      1/15  | Yes    low      value 12 W  0.0 W              Searching   0     off   
      1/16  | Yes    low      value 12 W  0.0 W              Searching   0     off   
      1/17  | Yes    low      value 12 W  0.0 W              Searching   0     off   
      1/18  | Yes    low      value 12 W  0.0 W              Searching   0     off   
      1/19  | Yes    low      value 12 W  0.0 W              Searching   0     off   
      1/20  | Yes    low      value 12 W  0.0 W              Searching   0     off   
      1/21  | Yes    low      value 12 W  0.0 W              Searching   0     off   
      1/22  | Yes    low      value 12 W  0.0 W              Searching   0     off   
      1/23  | Yes    low      value 12 W  0.0 W              Searching   0     off   
      1/24  | Yes    low      value 12 W  0.0 W              Searching   0     off   
     

    I can manually put disabled ports to "searching" by executing 

     

     

    sw11(config)# interface 1/1-1/24 power-over-ethernet
    sw11(config)# reload

     

    After that, PoE works fine on ports 1-12, but only for some time. On the next day ports 1-12 again "disabled". The question is: how to permanently turn on searching for poe devices on all ports?



  • 2.  RE: POE problem on HP J9727A 2920-24G-PoE+ Switch

    Posted Jul 29, 2014 02:04 PM

    Are you saving the configuration after you changes?

     

    So turn on POE on all ports.

     

    interface (Iface list) power-over-ethernet

    wri mem

    reload

     

    See if that retains the changes.



  • 3.  RE: POE problem on HP J9727A 2920-24G-PoE+ Switch

    Posted Oct 20, 2015 04:16 PM

    I sure wish that people would actually reply back to let others know if suggestions to their problems worked...



  • 4.  RE: POE problem on HP J9727A 2920-24G-PoE+ Switch

    Posted Feb 22, 2016 12:43 PM

    Recieving same issue, expect PoE ports 2/1-2/12 will not enable. They stay in an Disabled State. Rebooting switch causes a temporary solution, then reverts. Running WB.15.17.0010 on an 3 2920 stack.    



  • 5.  RE: POE problem on HP J9727A 2920-24G-PoE+ Switch

    Posted Feb 26, 2016 01:30 AM

    Having quite the same problem and subscribing to the thread.



  • 6.  RE: POE problem on HP J9727A 2920-24G-PoE+ Switch

    Posted Feb 26, 2016 07:52 AM

    You will need to log a call if there is an actual fault.

    You may be able to see somethng useful with commands like this:

    show logging -r -w

    - w shows the Warning arlarms (do a ? to see other options). Example below has warnings as power cables were disconnected/reconnected.

    W 02/20/16 19:42:06 00576 chassis: 50V Power Supply 1 is Faulted. Failures: 2
    W 02/20/16 19:42:05 00071 chassis: Power Supply failure:  Supply: 1, Failures: 2
    W 02/20/16 19:35:17 00071 chassis: Power Supply OK:  Supply: 1, Failures: 1
    W 02/20/16 19:35:17 00576 chassis: 50V Power Supply 1 is OK. Failures: 1
    W 02/20/16 19:35:11 00576 chassis: 50V Power Supply 1 is Faulted. Failures: 1
    W 02/20/16 19:35:11 00071 chassis: Power Supply failure:  Supply: 1, Failures: 1

    Also

    show power-over-ethernet brief
    show power-over-ethernet
    show run int 1/12


  • 7.  RE: POE problem on HP J9727A 2920-24G-PoE+ Switch

    Posted Jun 10, 2016 10:44 PM

    I was able to figure out that it wasn't the PoE issue that's causing the problem.



  • 8.  RE: POE problem on HP J9727A 2920-24G-PoE+ Switch

    Posted Aug 24, 2016 11:22 PM

    Can you please tell us what was the issue. Even we are facing the same issue. Power-over-ethernet goes to disabled mode frequently. Have to enable PoE by running command "power-over-ethernet" on the disable ports. But this is a temporary solution.



  • 9.  RE: POE problem on HP J9727A 2920-24G-PoE+ Switch

    Posted Feb 20, 2017 08:56 PM

    I found a possible solution to this problem that I'd like to share. 

    The following command allows the switch to calculate power draw on actual power usage instead of the reported LLDP value:  no lldp config 1-24 dot3TlvEnable poe_config

    This link is a very good writeup explaining the problem.

    https://www.sourceonetechnology.com/insufficient-power-allocation-error-message-on-hp-switches/

    I hope this helps



  • 10.  RE: POE problem on HP J9727A 2920-24G-PoE+ Switch

    Posted Apr 07, 2017 08:41 AM

    "The following command allows the switch to calculate power draw on actual power usage instead of the reported LLDP value:  no lldp config 1-24 dot3TlvEnable poe_config"This fixed a similiar issue that I started having on an 8212zl