Network Management

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  • 1.  Port Suspended vs User Request(Requested by the user)

    Posted Mar 17, 2021 07:08 AM

    Hi, Im having trouble with 802.1x auth, only on HPE5130 switches, I have others like 5120, 4500 and 3600 and they are ok. Its quite random i think, and its not so often, but enough to take notice that something not right. So I found out that sometime users after shutting down computer and turning it on next day cant re-auth to 802.1x. Even when tehy restart PC several times, what You need to do is to shut the port on switch or unplug/plug cable. UAM states that users with that problem have 802.1x offline casue status "Port suspended". Normally its Request(Requested by the user) what i can see. When computer is shut down, its in this 10/half duplex mode, but its the same on other model switches.

    Did anyone have this problem, how can I solve this?



  • 2.  RE: Port Suspended vs User Request(Requested by the user)

    Posted Mar 17, 2021 10:08 PM

    Hi @Natsu 

    Can you share the interface configuration where the PC is connected. We may have to run the debug dot1x commands when you have the issue to troublshoot further. Try the below commands on one of the interface for testing and simulate the issue if they are not already configured.

    undo dot1x handshake
    dot1x re-authenticate

    Also if the switch is running older version, its recommended to upgrade to latest version which has some bugfixes related to dot1x.

     



  • 3.  RE: Port Suspended vs User Request(Requested by the user)

    Posted Mar 19, 2021 11:06 AM

    My config below, i will try your settings.

    port link-type hybrid
    undo port hybrid vlan 1
    port hybrid vlan XXX untagged
    port hybrid pvid vlan XXX
    mac-vlan enable
    broadcast-suppression pps 3000
    stp edged-port
    dot1x
    undo dot1x handshake
    dot1x mandatory-domain dot1x
    dot1x max-user 1
    undo dot1x multicast-trigger
    dot1x unicast-trigger
    dot1x guest-vlan XXX
    dot1x auth-fail vlan XXX
    mac-authentication
    mac-authentication max-user 1
    mac-authentication domain dot1x
    mac-authentication timer auth-delay 1
    mac-authentication guest-vlan XXX
    mac-authentication parallel-with-dot1x



  • 4.  RE: Port Suspended vs User Request(Requested by the user)

    Posted Apr 14, 2021 07:27 AM

    Unfortunately suggested solutions did not work.

    It keeps bugging me, in IMC that status

      Offline Cause Port Suspended

     

    Any further ideas how to resolve this? Updating stations networking driver does not help.