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Remove AP from controller

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  • 1.  Remove AP from controller

    Posted Jul 18, 2022 03:30 AM
    Recently we deployed some new AP to the Aruba controller. Converted from IAP mode, all are online, but we noticed that the new AP do not broadcast our SSID.
    Is there any license limit to the number of AP we can deployed on the controller ?
    If we exceed the number of AP, how do i remove them from the controller ?


  • 2.  RE: Remove AP from controller

    Posted Jul 18, 2022 05:58 AM
      |   view attached
    i convert one AP to controller mode. it is now online, but i cannot seems to see my SSID when the AP is online.
    in the controller settings, the WLAN = 0, meaning that our SSID is not broadcast through the AP.


  • 3.  RE: Remove AP from controller

    Posted Jul 18, 2022 05:18 PM
    What ap-group is it in?  Does that ap-group have a WLAN (Virtual AP) configured?

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
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  • 4.  RE: Remove AP from controller

    Posted Jul 18, 2022 08:52 PM
    AP-group are all configured at the controller. all other AP can get the AP-group settings. only new APs that we setup does not get the settings.
    The strange thing is when we connect one of the new AP using power injector to power up the AP, it works. this AP and power injector is connected to one HP switch which we replaced recently. all other data point does not work.


  • 5.  RE: Remove AP from controller

    Posted Jul 18, 2022 08:57 PM
    You should see if the access point has a flag indicating it is not getting enough power.  If LLDP is enabled on the switch interface, that is how the AP will pull enough POE power to bring up the radio.

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
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  • 6.  RE: Remove AP from controller

    Posted Jul 18, 2022 10:24 PM
    on the AP-345 AP, when they are power up, there is no light on the WIFI led, even though it is connected to Aruba POE switch. 
    we even try to replace the switch, but still the same.
    the AP even rebooted on and off, does this indicate that there is not enough power going to the AP.


  • 7.  RE: Remove AP from controller

    Posted Jul 19, 2022 09:02 AM
    What switch model are you using to power this access point?
    If the access point comes up on the controller, use this command to find out how it is powered and if there are any restrictions:

    show ap debug system-status ap-name <name of ap> | begin Power


    Please see the article here:  https://community.arubanetworks.com/browse/articles/blogviewer?blogkey=7482a201-298f-45c4-afba-21b80d4b0c08

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
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  • 8.  RE: Remove AP from controller

    Posted Jul 19, 2022 09:26 AM
    What does the status LED show?

    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 9.  RE: Remove AP from controller

    Posted Jul 19, 2022 10:04 AM
    there is no light on the Radio status LED.


  • 10.  RE: Remove AP from controller

    Posted Jul 19, 2022 08:49 PM

    this one has issue
    (WLCTR01) #show ap debug system-status ap-name MAP1 | begin Power
    Channel Power Request Information
    ---------------------------------
    Information Value
    ----------- -----
    Message Type CHAN_PWR_CHANGE
    Num Msgs Sent 0
    Num Times Queued 0
    Last Response Type 0

    Channel Power Request Response Counters
    ---------------------------------------
    Response Type Count
    ------------- -----
    Response-OK 0
    Response-Not_OK 0
    Response-Msg_in_prog 0
    Num Successive Not_ok 0
    Prev Num Successive Not_ok 0
    Max Num Successive Not_ok 0


    this one is working fine
    (WLCTR01) #show ap debug system-status ap-name SAP1 | begin Power
    Channel Power Request Information
    ---------------------------------
    Information Value
    ----------- -----
    Message Type CHAN_PWR_CHANGE
    Num Msgs Sent 6
    Num Times Queued 0
    Last Response Type 0
    Last Response Timestamp 2022-07-02 08:33:18

    Channel Power Request Response Counters
    ---------------------------------------
    Response Type Count
    ------------- -----
    Response-OK 6
    Response-Not_OK 0
    Response-Msg_in_prog 0
    Num Successive Not_ok 0
    Prev Num Successive Not_ok 0
    Max Num Successive Not_ok 0


    CPU and Memory Usage
    --------------------
    Timestamp CPU Util(%) Memory Util(%)
    --------- -----------


  • 11.  RE: Remove AP from controller

    Posted Jul 19, 2022 08:59 PM
    The output was changed.  Try this:
    show ap debug system-status ap-name <name of ap> | begin Boot​
    You should see something like this:

    Boot Version
    ------------
    2.5.3.10 (74666)
    ----------------
    
    Power Status
    ------------
    Item                        Value
    ----                        -----
    Power Supply                : POE-AT <--------
    LLDP Power                  : Successfully negotiated at 25.5W <--------
    Current Operational State   : No restrictions (Overridden by LLDP)  <--------
    Eth0 HW POE status          : POE AF, LLDP power: 25.5W             <--------
    Eth1 HW POE status          : NONE, LLDP power: 0.0W
    POE Mode                    : Shared
    ​


    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
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  • 12.  RE: Remove AP from controller

    Posted Jul 19, 2022 10:44 PM
    this AP rebooted quite often. just checked, current uptime is 8m 30s.

    WLCTR01) #show ap debug system-status ap-name MAP1 | begin Boot
    Boot Version
    ------------
    2.4.1.17 (67674)
    ----------------

    Power Status
    ------------
    Item Value
    ---- -----
    Power Supply : POE-AT
    LLDP Power : Successfully negotiated at 25.5W
    Current Operational State : USB power disabled; (Overridden by LLDP)
    Eth0 HW POE status : POE AF, LLDP power: 25.5W
    Eth1 HW POE status : POE AF, LLDP power: 0.0W

    Bandwidth Contracts Information
    -------------------------------
    Received BWM Config:
    --------------------
    --------------------
    ACL DIR Contract-ID PerUser UseCount Rate


  • 13.  RE: Remove AP from controller

    Posted Jul 19, 2022 10:52 PM
    Find out why it is rebooting:

    show ap debug system-status ap-name <name of ap> | begin Reboot​


    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
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  • 14.  RE: Remove AP from controller

    Posted Jul 19, 2022 11:00 PM
    seems like license issue

    (WLCTR01) #show ap debug system-status ap-name MAP1 | begin Reboot
    Reboot Information
    ------------------
    AP rebooted Tue Jul 19 19:54:01 PDT 2022; SAPD: Reboot requested by controller
    ------------------------------------------------------------------------------

    Rebootstrap Information
    -----------------------
    Date Time PID ZoneID Current LMS Next LMS Last Recv Msg Last Send Msg Reason (Latest 10)
    ----------------------------------------------------------------------------------------------------------------------------------------------
    1969-12-31 16:01:09 2937 zone0 172.16.0.44 172.16.0.xx HELLO HELLO Switching to LMS 172.16.0.xx: HELLO-UNLICENSED.


    HA Failover Information
    -----------------------
    Date Time PID ZoneID Current LMS Stand-by Last Recv Msg Last Send Msg Reason (Latest 10)
    -----------------------------------------------------------------------------------------------------------------------------------------------
    (none found)


  • 15.  RE: Remove AP from controller

    Posted Jul 20, 2022 01:50 AM
    what can i do if it is due to license issue ?
    can i temporarily removed some low usage AP first in order not to violate the license count ?


  • 16.  RE: Remove AP from controller

    Posted Jul 20, 2022 04:53 AM
    yes, you can.

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
    ------------------------------



  • 17.  RE: Remove AP from controller

    Posted Jul 20, 2022 05:02 AM
    how do i removed them from the controller ?


  • 18.  RE: Remove AP from controller

    Posted Jul 20, 2022 05:24 AM
    Disable the port on the access point you want to remove.

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
    ------------------------------



  • 19.  RE: Remove AP from controller

    Posted Jul 20, 2022 08:59 AM
    what are the commands in CLI if i want to shutdown the ports in Aruba 2930F switch ?


  • 20.  RE: Remove AP from controller

    Posted Jul 20, 2022 10:47 PM
    managed to delete the extra AP in the controller. 
    problem solved.