Controllerless Networks

Hello,

I had one of our AP's die after a power surge and I bought a replacement and I am having trouble getting it to join the VC. I have followed the steps and the + button under Configuration\Access Points is greyed out. I read online that this is because the firmware is not the same. I went ahead and installed the same firmware that the other ones have and it is still not showing up. I have assigned the IP statically and in the same range as the rest of them. When it is on my normal staff network the SetMeUp Wireless network shows up. When I plug it into a port that is on the Wifi VLAN like the rest of the devices it never shows up. Any advice on how to get this working?

Thanks,
Drew

------------------------------
Drew Kenton
------------------------------

Do you have Auto-Join enabled? If not you will have to manually add the AP on the VC. See Auto-Join setting below:


------------------------------
Dustin Burns
------------------------------

Yes, auto-join is enabled on the new AP and on the master. I wish it would let me manually add it.. The plus button is greyed out.

------------------------------
Drew Kenton
------------------------------

Original Message:
Sent: Feb 11, 2021 01:35 PM
From: Dustin Burns
Subject: Replacing an IAP 207 and having trouble

Do you have Auto-Join enabled? If not you will have to manually add the AP on the VC. See Auto-Join setting below:


------------------------------
Dustin Burns
------------------------------

Does your Wifi LAN have DHCP? If not try factory resetting the AP, and assign the static IP with this method: https://community.arubanetworks.com/browse/articles/blogviewer?blogkey=5981ce86-e40d-4611-8da9-263e8bd9b9e5

You don't want the AP getting to a point where it thinks its is own VC, and a separate cluster. Assign the IP before boot, and let it discover the VC and join.


------------------------------
Dustin Burns
------------------------------

Original Message:
Sent: Feb 11, 2021 02:57 PM
From: Drew Kenton
Subject: Replacing an IAP 207 and having trouble

Yes, auto-join is enabled on the new AP and on the master. I wish it would let me manually add it.. The plus button is greyed out.

------------------------------
Drew Kenton
------------------------------


Original Message:
Sent: Feb 11, 2021 01:35 PM
From: Dustin Burns
Subject: Replacing an IAP 207 and having trouble

Do you have Auto-Join enabled? If not you will have to manually add the AP on the VC. See Auto-Join setting below:


------------------------------
Dustin Burns

I edited the configuration of the main cluster and added allow AP MAC table to have the new one and rebooted everything and no dice.

I also set the IP manually in the GUI for the new one and rebooted and it is still just doing its own thing. I tried to put on the config from the other one as well with no luck.

It sounds like I need to reset it and assign an IP before boot, but I am having problems consoling into it with the aruba console cable and putty.

------------------------------
Drew Kenton
------------------------------

Original Message:
Sent: Feb 11, 2021 05:15 PM
From: Dustin Burns
Subject: Replacing an IAP 207 and having trouble

Does your Wifi LAN have DHCP? If not try factory resetting the AP, and assign the static IP with this method: https://community.arubanetworks.com/browse/articles/blogviewer?blogkey=5981ce86-e40d-4611-8da9-263e8bd9b9e5

You don't want the AP getting to a point where it thinks its is own VC, and a separate cluster. Assign the IP before boot, and let it discover the VC and join.


------------------------------
Dustin Burns
------------------------------


Original Message:
Sent: Feb 11, 2021 02:57 PM
From: Drew Kenton
Subject: Replacing an IAP 207 and having trouble

Yes, auto-join is enabled on the new AP and on the master. I wish it would let me manually add it.. The plus button is greyed out.

------------------------------
Drew Kenton


Original Message:
Sent: Feb 11, 2021 01:35 PM
From: Dustin Burns
Subject: Replacing an IAP 207 and having trouble

Do you have Auto-Join enabled? If not you will have to manually add the AP on the VC. See Auto-Join setting below:


------------------------------
Dustin Burns

Yea that would be the way to go in order to start narrowing down the issue here. Let us know how you make out.

------------------------------
Dustin Burns
------------------------------

Original Message:
Sent: Feb 12, 2021 09:30 AM
From: Drew Kenton
Subject: Replacing an IAP 207 and having trouble

I edited the configuration of the main cluster and added allow AP MAC table to have the new one and rebooted everything and no dice.

I also set the IP manually in the GUI for the new one and rebooted and it is still just doing its own thing. I tried to put on the config from the other one as well with no luck.

It sounds like I need to reset it and assign an IP before boot, but I am having problems consoling into it with the aruba console cable and putty.

------------------------------
Drew Kenton
------------------------------


Original Message:
Sent: Feb 11, 2021 05:15 PM
From: Dustin Burns
Subject: Replacing an IAP 207 and having trouble

Does your Wifi LAN have DHCP? If not try factory resetting the AP, and assign the static IP with this method: https://community.arubanetworks.com/browse/articles/blogviewer?blogkey=5981ce86-e40d-4611-8da9-263e8bd9b9e5

You don't want the AP getting to a point where it thinks its is own VC, and a separate cluster. Assign the IP before boot, and let it discover the VC and join.


------------------------------
Dustin Burns


Original Message:
Sent: Feb 11, 2021 02:57 PM
From: Drew Kenton
Subject: Replacing an IAP 207 and having trouble

Yes, auto-join is enabled on the new AP and on the master. I wish it would let me manually add it.. The plus button is greyed out.

------------------------------
Drew Kenton


Original Message:
Sent: Feb 11, 2021 01:35 PM
From: Dustin Burns
Subject: Replacing an IAP 207 and having trouble

Do you have Auto-Join enabled? If not you will have to manually add the AP on the VC. See Auto-Join setting below:


------------------------------
Dustin Burns

Can't console into it. The SetMeUp network is not showing up anymore. Just trying to get into it to pull the Tech Support Logs for Aruba.

------------------------------
Drew Kenton
------------------------------

Original Message:
Sent: Feb 12, 2021 11:30 AM
From: Dustin Burns
Subject: Replacing an IAP 207 and having trouble

Yea that would be the way to go in order to start narrowing down the issue here. Let us know how you make out.

------------------------------
Dustin Burns
------------------------------


Original Message:
Sent: Feb 12, 2021 09:30 AM
From: Drew Kenton
Subject: Replacing an IAP 207 and having trouble

I edited the configuration of the main cluster and added allow AP MAC table to have the new one and rebooted everything and no dice.

I also set the IP manually in the GUI for the new one and rebooted and it is still just doing its own thing. I tried to put on the config from the other one as well with no luck.

It sounds like I need to reset it and assign an IP before boot, but I am having problems consoling into it with the aruba console cable and putty.

------------------------------
Drew Kenton


Original Message:
Sent: Feb 11, 2021 05:15 PM
From: Dustin Burns
Subject: Replacing an IAP 207 and having trouble

Does your Wifi LAN have DHCP? If not try factory resetting the AP, and assign the static IP with this method: https://community.arubanetworks.com/browse/articles/blogviewer?blogkey=5981ce86-e40d-4611-8da9-263e8bd9b9e5

You don't want the AP getting to a point where it thinks its is own VC, and a separate cluster. Assign the IP before boot, and let it discover the VC and join.


------------------------------
Dustin Burns


Original Message:
Sent: Feb 11, 2021 02:57 PM
From: Drew Kenton
Subject: Replacing an IAP 207 and having trouble

Yes, auto-join is enabled on the new AP and on the master. I wish it would let me manually add it.. The plus button is greyed out.

------------------------------
Drew Kenton


Original Message:
Sent: Feb 11, 2021 01:35 PM
From: Dustin Burns
Subject: Replacing an IAP 207 and having trouble

Do you have Auto-Join enabled? If not you will have to manually add the AP on the VC. See Auto-Join setting below:


------------------------------
Dustin Burns

What do you see on your console output? Does anything come across it at all? Are you using the right COM port for putty. You can check what your adapter is using with Windows device manager:



------------------------------
Dustin Burns
------------------------------

Original Message:
Sent: Feb 12, 2021 11:56 AM
From: Drew Kenton
Subject: Replacing an IAP 207 and having trouble

Can't console into it. The SetMeUp network is not showing up anymore. Just trying to get into it to pull the Tech Support Logs for Aruba.

------------------------------
Drew Kenton
------------------------------


Original Message:
Sent: Feb 12, 2021 11:30 AM
From: Dustin Burns
Subject: Replacing an IAP 207 and having trouble

Yea that would be the way to go in order to start narrowing down the issue here. Let us know how you make out.

------------------------------
Dustin Burns


Original Message:
Sent: Feb 12, 2021 09:30 AM
From: Drew Kenton
Subject: Replacing an IAP 207 and having trouble

I edited the configuration of the main cluster and added allow AP MAC table to have the new one and rebooted everything and no dice.

I also set the IP manually in the GUI for the new one and rebooted and it is still just doing its own thing. I tried to put on the config from the other one as well with no luck.

It sounds like I need to reset it and assign an IP before boot, but I am having problems consoling into it with the aruba console cable and putty.

------------------------------
Drew Kenton


Original Message:
Sent: Feb 11, 2021 05:15 PM
From: Dustin Burns
Subject: Replacing an IAP 207 and having trouble

Does your Wifi LAN have DHCP? If not try factory resetting the AP, and assign the static IP with this method: https://community.arubanetworks.com/browse/articles/blogviewer?blogkey=5981ce86-e40d-4611-8da9-263e8bd9b9e5

You don't want the AP getting to a point where it thinks its is own VC, and a separate cluster. Assign the IP before boot, and let it discover the VC and join.


------------------------------
Dustin Burns


Original Message:
Sent: Feb 11, 2021 02:57 PM
From: Drew Kenton
Subject: Replacing an IAP 207 and having trouble

Yes, auto-join is enabled on the new AP and on the master. I wish it would let me manually add it.. The plus button is greyed out.

------------------------------
Drew Kenton


Original Message:
Sent: Feb 11, 2021 01:35 PM
From: Dustin Burns
Subject: Replacing an IAP 207 and having trouble

Do you have Auto-Join enabled? If not you will have to manually add the AP on the VC. See Auto-Join setting below:


------------------------------
Dustin Burns

I am on Putty on serial and I hit open and nothing happens. I have also looked at device manager and tried all the com ports listed. I have tried a usb serial adapter and just the serial port on my pc.

------------------------------
Drew Kenton
------------------------------

Original Message:
Sent: Feb 12, 2021 12:00 PM
From: Dustin Burns
Subject: Replacing an IAP 207 and having trouble

What do you see on your console output? Does anything come across it at all? Are you using the right COM port for putty. You can check what your adapter is using with Windows device manager:



------------------------------
Dustin Burns
------------------------------


Original Message:
Sent: Feb 12, 2021 11:56 AM
From: Drew Kenton
Subject: Replacing an IAP 207 and having trouble

Can't console into it. The SetMeUp network is not showing up anymore. Just trying to get into it to pull the Tech Support Logs for Aruba.

------------------------------
Drew Kenton


Original Message:
Sent: Feb 12, 2021 11:30 AM
From: Dustin Burns
Subject: Replacing an IAP 207 and having trouble

Yea that would be the way to go in order to start narrowing down the issue here. Let us know how you make out.

------------------------------
Dustin Burns


Original Message:
Sent: Feb 12, 2021 09:30 AM
From: Drew Kenton
Subject: Replacing an IAP 207 and having trouble

I edited the configuration of the main cluster and added allow AP MAC table to have the new one and rebooted everything and no dice.

I also set the IP manually in the GUI for the new one and rebooted and it is still just doing its own thing. I tried to put on the config from the other one as well with no luck.

It sounds like I need to reset it and assign an IP before boot, but I am having problems consoling into it with the aruba console cable and putty.

------------------------------
Drew Kenton


Original Message:
Sent: Feb 11, 2021 05:15 PM
From: Dustin Burns
Subject: Replacing an IAP 207 and having trouble

Does your Wifi LAN have DHCP? If not try factory resetting the AP, and assign the static IP with this method: https://community.arubanetworks.com/browse/articles/blogviewer?blogkey=5981ce86-e40d-4611-8da9-263e8bd9b9e5

You don't want the AP getting to a point where it thinks its is own VC, and a separate cluster. Assign the IP before boot, and let it discover the VC and join.


------------------------------
Dustin Burns


Original Message:
Sent: Feb 11, 2021 02:57 PM
From: Drew Kenton
Subject: Replacing an IAP 207 and having trouble

Yes, auto-join is enabled on the new AP and on the master. I wish it would let me manually add it.. The plus button is greyed out.

------------------------------
Drew Kenton


Original Message:
Sent: Feb 11, 2021 01:35 PM
From: Dustin Burns
Subject: Replacing an IAP 207 and having trouble

Do you have Auto-Join enabled? If not you will have to manually add the AP on the VC. See Auto-Join setting below:


------------------------------
Dustin Burns