Comware

Dear all, 

I'm a newbie and stuck with a JH295A switch. All of a sudden I can't access the device via web. Getting time out. 

I managed to get serial connection via Putty but I can't restore the factory default configuration due to this: 

Password recovery capability is enabled. To perform this operation, first
disable the password recovery capability using the undo password-recovery
enable command in CLI.

I need a step by step solution to disable this. (including syntax). 

Thank you in advance for all your help! 

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Christian Zorzi
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Hi Chris,

Try this:

<HPE> system-view
[HPE] undo password-recovery enable

I believe these switches are password protected to go into system-view<privileged mode>.


Which command are you using to restore the factory default configuration?

Refer pg. 141 from the below link of the user guide for factory-default configuration:

https://support.hpe.com/hpesc/public/docDisplay?docId=c04657809

# Initialize the device.
<Sysname> initialize
The startup configuration file will be deleted and the system will be rebooted.Continue?
[Y/N]y
Now rebooting, please wait...



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Thanks!
akg7
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