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Retrieve image fail error when converting to Campus AP

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  • 1.  Retrieve image fail error when converting to Campus AP

    Posted Jan 28, 2026 08:16 AM

    I need to manage the AP 515 using 9012 GW on local network not cloud. But when converting the APs to Campus AP its gives an error Retrieve image fail. 

    AP 515 version is 8.10.0.8

    Gateway 9012 version is 10.4.1.2

    Do i need to downgrade the Gateway version to 8.10.0.8 ?



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  • 2.  RE: Retrieve image fail error when converting to Campus AP

    Posted Jan 28, 2026 10:04 AM

    Yes, AOS10.4.1.2 is acloudbased OS. You have to bring the Gateway to an AOS 8.10.x Release
    Than the Gateway acts as an Wireless Controller. And you have to add Licenses as well to get the AP running.

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