Wired Intelligent Edge

 View Only
  • 1.  Saremo prompt

    Posted Apr 24, 2010 02:14 PM

    NBX 3001R. /OS 6.0.14  Lost power, now through the console port it has a Saremo prompt. No access to Netset. Phone system down.  Not the normal NBX prompt. Can't reboot from this prompt. Any ideas? No one is onsite to do a reboot.





  • 2.  RE: Saremo prompt

    Posted Apr 26, 2010 10:06 AM

    System needs to be rebooted again . Seems that it got stuck at this prompt which means it could not read the driv e.



    Also , R6.0.14 code is sucha troublesome older cod e. Suggest asap you go to R6.0.63 code thats been out for over a year , maybe longer . No charge if you are running R6.0 code now .



    This message was edited by merlin on 4-26-10 @ 7:06 AM


  • 3.  RE: Saremo prompt

    Posted Apr 26, 2010 11:50 AM

    Thanks. I had someone onsite reboot. I was hoping there was a console command to reboot like at the 3001r> prompt.





  • 4.  RE: Saremo prompt

    Posted Apr 26, 2010 01:56 PM

    Thats a hardware prompt , and , although you can do a few things , nothing related to the running of the system . More lower level stuff . If you continue to reboot and get this , it usually means the drive cannot be read .....



     



    Possible bad hard drive , but I have seen issues where folks get to this prompt and cannot get back to the V3001R prompt .





  • 5.  RE: Saremo prompt

    Posted Apr 26, 2010 05:20 PM

    if you get the Saremo prompt, you should be able to type "go" and the box will continue to boot. this is



    a hardware prompt that usually occurs if someone had a console cable connected and hit a key when the system is rebooting (we print on the console "hit any key to break into the boot monitor"





  • 6.  RE: Saremo prompt

    Posted Apr 27, 2010 12:05 PM

    Thanks, I will try it if it ever happens again. The system did come up after power off/on.