Wired Intelligent Edge

 View Only
Expand all | Collapse all

Selective ringing for hunt group calls

This thread has been viewed 0 times
  • 1.  Selective ringing for hunt group calls

    Posted Jul 23, 2011 12:10 PM
    When we go into the selective ringing settings on the phones page, selecting a different ring for each hunt group does not save. Is there another way to edit this setting? Or is this a bug? -VCX 9.8


  • 2.  RE: Selective ringing for hunt group calls

    Posted Jul 26, 2011 09:27 AM

    Hi wildbillcody,

     

    I believe this is a browser issue. It seems to save correctly using Mozilla Firefox 5.0. If you are using Internet Explorer 8.0 or 9.0, there are known issues with those browser versions and the VCX web interfaces on multiple VCX versions. The workaround is to either use a different browser or enable Compatibility View in Internet Explorer.



  • 3.  RE: Selective ringing for hunt group calls

    Posted Jul 26, 2011 01:06 PM

    Thanks! That worked in Firefox 5.0