Hi Jonathan, as Carson mentioned, you should use the controllers as L2 devices and tunnel user traffic. This is the approach recommended by Aruba for the use of WLAN controllers.
This means that the WLAN traffic should be tunneled from the AP to the controller, the controller tags the traffic with the corresponding VLAN and sends it on to the wired network. All L3 services such as DHCP, DNS, routing should be made available on the upstream devices.
You are using two controllers in the cluster, which means that the APs and users are dynamically load balanced. In order for the user traffic to flow, however, you still have to change the routing in your network. You must inform the upstream router of your controller that the IP network 10.10.10.0/24 is located behind the IP of the controller by routing the network 10.10.10.0/24 to the VLAN 14 IP-Addres of the controller. But you have a cluster with two controllers, with user and AP load balancing. Where do you want to route the network to? To the first controller or to the second?
I can therefore only recommend that you use an upstream firewall and a DHCP server in VLAN 14 and do not use this function on the controllers.
By the way, we are here in the Airhead Community, where community members help each other on a voluntary basis. Within the scope of this assistance, it is very complicated to provide a complete solution. If you are unsure about Aruba WLAN, contact your local Aruba partner or open a case with Aruba TAC.
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Regards,
Waldemar
ACCX # 1377, ACEP, ACX - Network Security
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Original Message:
Sent: Feb 08, 2026 01:59 PM
From: JB712
Subject: Separate ISP setup for 2 Controllers
I find it hard to believe that this isn't typical. Maybe the setup isn't typical, but i'm sure the problem is. Right now we have 2 controllers clustered to 1 mobility master. When we first went to Aruba, this is the way that was RECOMMENDED to us by our account rep and sales engineer. Changing it now to using Instant Mode is not a solution so an AP can get elected to be a controller (or however that works). So I'm kindly asking that if you don't have a solution towards what we have currently in place, then either please don't respond or defer it to someone else as I'm asking because with our setup and scenario, like I said when we moved to Aruba, we were recommended controllers and a mobility master and that our coroporate network should either be tunneled or bridged AND if we go with a guest network that it be tunneled for the best security. It might be I could bridge the guest network and do all the routing that way now we utilize OSPF in the backbone of our network, but even in that scenario I wouldn't know how to uitlize the function for a captive portal for guests to sign in through.
Original Message:
Sent: Feb 05, 2026 04:04 AM
From: chulcher
Subject: Separate ISP setup for 2 Controllers
The APs can run in Instant mode which includes a virtual controller function for centralized management and administration of the WLAN infrastructure up to the limits of the capabilities of the IAP.
I'd recommend you have a conversation with your local account team for direction and assistance on this as what you're describing here is not something that we'd ever recommend. You asked if this was a typical setup, that answer is no. Nothing of what you've described is a typical setup.
To provide a guest network you should be dumping guest clients into a VLAN that is behind whatever gateway/firewall/router/modem that you are wanting to use for the guest Internet traffic. That device or other device on the network should be providing the needed DHCP functionality to support the guest devices.
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Carson Hulcher, ACEX#110
Original Message:
Sent: Feb 04, 2026 11:00 AM
From: JB712
Subject: Separate ISP setup for 2 Controllers
We bought controllers FOR the purpose of managing Access Points. If i didn't have a controller, I'd have to manually configure each individual AP and that would be 40 of them I'd have to touch. But the only way to include a web portal and other functions IS to treat the controllers for tunneled WLANs as Layer 3. I've dealt with that problem in the past and the only solution IS to treat them as layer 3.