Comware

Hi there,

I have noticed that when I am saving config in a stack that Slot 4 fails "Validating file. Please wait...
Saved the current configuration to mainboard device successfully.
Slot 2:
Save next configuration file successfully.
Slot 3:
Save next configuration file successfully.
Slot 4:
Save next configuration file failed.
Failed to save the current configuration"

I have noticed from below output that slot 4 is missing sections in directory;

<SW-JR-DLAKE-STK-01>dir slot4#flash:/
Directory of slot4#flash:
0 -rw- 18759680 Jun 10 2019 11:00:00 5945-cmw710-boot-r6555p01.bin
1 -rw- 113064960 Jun 10 2019 11:00:00 5945-cmw710-system-r6555p01.bin
2 drw- - Jan 01 2001 00:32:40 diagfile
3 drw- - Jan 01 2001 00:14:06 license
4 drw- - Jan 02 2001 00:07:32 logfile
5 drw- - Jan 01 2001 00:32:40 seclog

3710740 KB total (3581384 KB free)

<SW-JR-DLAKE-STK-01>dir slot3#flash:/
Directory of slot3#flash:
0 -rw- 18759680 Jun 10 2019 11:00:00 5945-cmw710-boot-r6555p01.bin
1 -rw- 113064960 Jun 10 2019 11:00:00 5945-cmw710-system-r6555p01.bin
2 drw- - Jan 01 2001 00:46:06 diagfile
3 -rw- 735 Mar 25 2001 03:02:23 hostkey
4 -rw- 2207 Mar 04 2001 06:48:02 ifindex.dat
5 drw- - Jan 01 2001 00:14:10 license
6 drw- - Jan 01 2001 00:21:24 logfile
7 drw- - Mar 25 2001 03:02:23 pki
8 drw- - Jan 01 2001 00:46:06 seclog
9 -rw- 591 Mar 25 2001 03:02:23 serverkey
10 -rw- 27558 Aug 25 2001 00:58:22 startup.cfg
11 -rw- 535766 Aug 25 2001 00:58:23 startup.mdb
12 drw- - Jan 01 2001 00:14:18 versionInfo

3710740 KB total (3581276 KB free)

<SW-JR-DLAKE-STK-01>dir slot2#flash:/
Directory of slot2#flash:
0 -rw- 18759680 Jun 10 2019 11:00:00 5945-cmw710-boot-r6555p01.bin
1 -rw- 113064960 Jun 10 2019 11:00:00 5945-cmw710-system-r6555p01.bin
2 drw- - Jan 01 2001 00:37:48 diagfile
3 -rw- 735 Mar 31 2001 02:12:19 hostkey
4 -rw- 2015 Mar 25 2001 00:12:58 ifindex.dat
5 drw- - Jan 01 2001 00:14:24 license
6 drw- - Jan 01 2001 01:08:48 logfile
7 drw- - Mar 31 2001 02:12:18 pki
8 drw- - Jan 01 2001 00:37:48 seclog
9 -rw- 591 Mar 31 2001 02:12:19 serverkey
10 -rw- 27558 Aug 25 2001 00:58:22 startup.cfg
11 -rw- 535766 Aug 25 2001 00:58:22 startup.mdb
12 drw- - Jan 01 2001 00:14:32 versionInfo

3710740 KB total (3581224 KB free)

<SW-JR-DLAKE-STK-01>dir slot1#flash:/
Directory of flash:
0 -rw- 18759680 Jun 10 2019 11:00:00 5945-cmw710-boot-r6555p01.bin
1 -rw- 113064960 Jun 10 2019 11:00:00 5945-cmw710-system-r6555p01.bin
2 drw- - Jan 01 2001 00:41:36 diagfile
3 -rw- 735 Mar 31 2001 01:28:40 hostkey
4 -rw- 8796 Aug 25 2001 00:58:20 ifindex.dat
5 drw- - Jan 01 2001 00:14:14 license
6 drw- - Jan 02 2001 00:08:30 logfile
7 drw- - Mar 31 2001 01:28:39 pki
8 drw- - Jan 01 2001 00:41:36 seclog
9 -rw- 591 Mar 31 2001 01:28:40 serverkey
10 -rw- 27558 Aug 25 2001 00:58:22 startup.cfg
11 -rw- 535766 Aug 25 2001 00:58:22 startup.mdb
12 drw- - Jan 01 2001 00:14:22 versionInfo

Any help on how to fix this is much appreciated

Hello,

What is the 'display irf' output?

I am not seeing 'startup.cfg' in slot 4 flash.

Anything was deleted recently?

Please check recycle-bin, what is inside that?

Also console to slot 4 and try to 'save force' from there.

Thanks!

Hi there I do not see anything in the recycle bin,

Here is the output of everything below.. This is strange no? Any deas welcomed!!

SW--STK-01>dis irf co
MemberID NewID IRF-Port1 IRF-Port2
1 1 HundredGigE1/3/1 HundredGigE1/3/3
HundredGigE1/3/2 HundredGigE1/3/4
2 2 HundredGigE2/3/3 HundredGigE2/3/1
HundredGigE2/3/4 HundredGigE2/3/2
3 3 HundredGigE3/3/1 HundredGigE3/3/3
HundredGigE3/3/2 HundredGigE3/3/4
4 4 HundredGigE4/3/3 HundredGigE4/3/1
HundredGigE4/3/4 HundredGigE4/3/2
<SW--STK-01>save for
Validating file. Please wait...
Saved the current configuration to mainboard device successfully.
Slot 2:
Save next configuration file successfully.
Slot 3:
Save next configuration file successfully.
Slot 4:
Save next configuration file failed.
Failed to save the current configuration.
<SW--STK-01>dis irf
MemberID Role Priority CPU-Mac Description
*1 Master 32 00e0-fc0f-8c02 SW--STK-N07-1
2 Standby 30 00e0-fc0f-8c03 SW-JR--SKT-Q07-2
3 Standby 28 00e0-fc0f-8c04 SW-JR--STK-Q05-3
+4 Standby 26 00e0-fc0f-8c05 SW-JR--STK-N05-4
--------------------------------------------------
* indicates the device is the master.
+ indicates the device through which the user logs in.

The bridge MAC of the IRF is: 4cae-a3e7-f018
Auto upgrade : yes
Mac persistent : 12 min
Domain ID : 0
<SW-STK-01>di
<SW-STK-01>dir?
dir Display files and directories on the storage media

<SW--STK-01>dir ?
/all Display all files and directories in the current directory
/all-filesystems Display the files and directories in the root directories of
all storage media
> Redirect it to a file
>> Redirect it to a file in append mode
STRING [drive][path][file name]
flash: Device name
slot1#flash: Device name
slot2#flash: Device name
slot3#flash: Device name
slot4#flash: Device name
| Matching output
<cr>

<SW--STK-01>dir /all
Directory of flash:
0 -rw- 18759680 Jun 10 2019 11:00:00 5945-cmw710-boot-r6555p01.bin
1 -rw- 113064960 Jun 10 2019 11:00:00 5945-cmw710-system-r6555p01.bin
2 drw- - Jan 01 2001 00:41:36 diagfile
3 -rw- 735 Mar 31 2001 01:28:40 hostkey
4 -rw- 8796 Aug 25 2001 23:07:45 ifindex.dat
5 drw- - Jan 01 2001 00:14:14 license
6 drw- - Jan 02 2001 00:08:30 logfile
7 drw- - Mar 31 2001 01:28:39 pki
8 drw- - Jan 01 2001 00:41:36 seclog
9 -rw- 591 Mar 31 2001 01:28:40 serverkey
10 -rw- 27558 Aug 25 2001 23:07:47 startup.cfg
11 -rw- 535766 Aug 25 2001 23:07:47 startup.mdb
12 drw- - Jan 01 2001 00:14:22 versionInfo
13 -rwh 20 Mar 31 2001 02:12:15 .snmpboots

3710740 KB total (3581020 KB free)

<SW--STK-01>dir /all ?
/all-filesystems Display the files and directories in the root directories of
all storage media
> Redirect it to a file
>> Redirect it to a file in append mode
STRING [drive][path][file name]
flash: Device name
slot1#flash: Device name
slot2#flash: Device name
slot3#flash: Device name
slot4#flash: Device name
| Matching output
<cr>

<SW--STK-01>dir /all slot4
<SW--STK-01>dir /all slot4#flash:/ ?
> Redirect it to a file
>> Redirect it to a file in append mode
| Matching output
<cr>

<SW--STK-01>dir /all slot4#flash:/
Directory of slot4#flash:
0 -rw- 18759680 Jun 10 2019 11:00:00 5945-cmw710-boot-r6555p01.bin
1 -rw- 113064960 Jun 10 2019 11:00:00 5945-cmw710-system-r6555p01.bin
2 drw- - Jan 01 2001 00:32:40 diagfile
3 drw- - Jan 01 2001 00:14:06 license
4 drw- - Jan 02 2001 00:07:32 logfile
5 drw- - Jan 01 2001 00:32:40 seclog

3710740 KB total (3581384 KB free)

<SW--STK-01>

Hello,

Can you console slot 4 and try to save config from there? If you will get error from there then there might be issue wih slot 4 hardware.

Check recycle-bin of slot 4.

Thanks!

Hi there,

No that didnt work saveing from switch 4!! How do I check recyce bin in slot 4?
I done a dir / all and cannot see anything in closed brackets etc (hopefully file deleted) How do I get this fixed as it looks like there is no config file or more files on slot 4 (switch).

Any help much appreciated

Hello,

What is the software version on device?

What are you seeing into logbuffer?

Can you extract diagfile.log and logfile.log from slot4 flash?

Steps to collect:

Console slot 4 and go to directory:

1. cd diagfile2. <hpe>logfile save
3. <HPE>diagnostic-logfile save
4. <HPE>cd diagfile
5. <HPE>more <file name>   -->Log the session
6. <HPE>cd ..
7. <HPE>cd logfile
8. <HPE>more <file name>   -->Log the session

Thanks!

Hello,

HPE is awaiting your response. Please confirm status of your query.

Thanks!

Hi there,

The issue was resolved by rebooting the stack.  Once it was rebooted the files saved fine in each slot. Thanks so much for all your help with this.