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  • 1.  Standalone 7010 Setup with DHCP Server - NO APs - what am I missing?

    Posted Sep 04, 2025 04:54 AM

    Howdy all.  I'm hoping someome can spark the answer. 

    Recently I had a 7005 that was configured and had around 4 APs bound to it for user access.  Everything was working fine and something happened - ISP outage.

    Since then, I have replaced the unit with a 7010; added 16 licenses (AP/RFP/PFNG), and have gone back in and reconfigured the whole thing.  The only issue I appear to be having is no AP is being recognized/tied by the controller.    sh ap database long displays no AP information -- just a goose egg.

    As of date, this is what I have done so far:
    Reinstalled/configured the controller; Created DHCP server for access points and wireless; Applied option 43 and 60 to the dhcp options; applied and activated the licenses (16 AP/PFNG/RFP); fact reset each AP; plugged each AP directly into the controller; Changed the control-plane to allow all auto-prov of certs and all, disabled it...

    I have searched most of the configs to see if maybe I missed anything;  google foo has not turned up much help.  

    Take aways:  my dhcp server is working (pretty sure).  My APs connect and establish arp entries; they show datapath session to 8.8.8.8 etc; I can ping between my configured subnets on my controller; I can plug my laptop into a port and get a pcap on the port -- i can get to my controller via laptop wired through any of my configured ports/subnets and do what have you, including upgrading code....

    One question I have pertaining to DHCP -- I have all my AP ports set to access.  My controller port is set as an access port; do I need to make anything a trunk port?

    some screenshots 

    pcap via wired port

    attached APs (up)

    ap database long

    arp entries

    So in short, from what I can surmise, L3 is working.  

    For t-shooting, I have control plane disabled so any AP coming online wont be discouraged.  Appreciate any help or things to check.

    APs are 335s; code is 8.10.0.19; 



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  • 2.  RE: Standalone 7010 Setup with DHCP Server - NO APs - what am I missing?

    Posted Sep 04, 2025 12:42 PM

    Is the 7010 on the same IP address as the previous controller?  Have you attempted to factory reset one of the APs?  Connected to the console of the AP?  Looked at the logs on the controller for anything interesting?



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    Carson Hulcher, ACEX#110
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  • 3.  RE: Standalone 7010 Setup with DHCP Server - NO APs - what am I missing?

    Posted Sep 04, 2025 02:29 PM

    IP of controller is different; All aps have been fact reset....purge/fact reset...I even set the bootap command (I think it's called) with setenv master IP and setenv serverip IP etc....  while I'm in console of ap, I can ping controllerip; and if I type in "dhcp" while in console of ap it tells me the IP of the controller,so I can assu.e option 43/60 of dhcp is working.

    If show log system 50 and include Mac of 1 of the aps, nothing comes up....yet, I can see the arp entries.

    As I said, I think my connections are working from IP point.  Why isn't the controller seeing any access point?  I think that's where I wanna focus on.  Why aren't my aps showing on the controller?  

    I thought maybe it was license?  But licenses are active.

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    Original Message


  • 4.  RE: Standalone 7010 Setup with DHCP Server - NO APs - what am I missing?

    Posted Sep 09, 2025 05:06 AM

    It looks like your APs have returned to Instant mode. If they are factory default, they should at one point convert to controller bound APs, but you could also assist a bit by logging in to one of the APs (https://10.0.1.5 should do it), if asked for username (admin) and password (the serial number of the AP/or one of the APs if they formed a cluster), then from there under maintenance you can convert to controller.

    If you have one AP that's in Instant mode and has configuration, the automatic conversion to campus AP (controller-bound) may not work reliably, manual conversion is the easiest solution.

    If you controller has multiple VLANs, make sure that the system-ip / controller-ip (depending on version) is set to the VLAN where your APs connect.

    Also, I'd rather NOT turn off control-plane security; keep that on, auto-provisioning/allow-all is fine.

    When this doesn't work, logging of controller and AP that doesn't join, could help TAC or your HPE Aruba Networking partner to find the exact issue.



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    Herman Robers
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    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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    Original Message


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