Network Management

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  • 1.  Switch HPE OfficeConnect Switch 1920S 48G 4SFP JL382A can not backup config

    Posted Jul 10, 2020 11:59 PM

    hi all!

    I have a new switch HPE OfficeConnect Switch 1920S 48G 4SFP JL382A, I already config ok, but when I backup config, It can not create a file backup config. Because I still some switch 1920S and I want use this file backup is file backup template. Pls help me, thank you.

     



  • 2.  RE: Switch HPE OfficeConnect Switch 1920S 48G 4SFP JL382A can not backup config

    Posted Jul 14, 2020 02:34 AM

    Hello @Will0404 

    Can you please let me know the firmware  on your device and let us know the error screenshot if you have any .

    I also sugget you to refer below link and check for Backup and Update Manager

    https://support.hpe.com/hpesc/public/docDisplay?docId=a00003478en_us



  • 3.  RE: Switch HPE OfficeConnect Switch 1920S 48G 4SFP JL382A can not backup config

    Posted Jul 14, 2020 09:57 PM

    My switch used firmware PD.01.05, I already update PD.01.07,  I want create 1 file backup HPEswitch.jpg

    HPE1.jpgwhen I already have 1 file backup, I want use it for another switch HPE 1920s, when I tranfer file backup, it complete,  but nothing change in config (Vlan, Port, setup network...) Can you guide me about this issue.

    HPE2.jpg



  • 4.  RE: Switch HPE OfficeConnect Switch 1920S 48G 4SFP JL382A can not backup config

    Posted Jul 15, 2020 02:25 AM

    Hello @Will0404

    So you are backing up Switch 1 configuration file and trasferring to Switch 2., after transfer you are not seeing the configuration changes in Switch 2 , is that correct  ? 

    Once transfer is completed, i suggest you to reboot by Diagnostics -> Reboot Switch. Once switch comes up check the configurations. 



  • 5.  RE: Switch HPE OfficeConnect Switch 1920S 48G 4SFP JL382A can not backup config

    Posted Jul 16, 2020 03:21 AM

    Hi jmpk!

    "So you are backing up Switch 1 configuration file and trasferring to Switch 2., after transfer you are not seeing the configuration changes in Switch 2" =>Yes that right.

    After tranfer file config I already reboot switch in Diagnostics menu but nothing change.HPE1.jpg

     

     

     



  • 6.  RE: Switch HPE OfficeConnect Switch 1920S 48G 4SFP JL382A can not backup config

    Posted Jul 17, 2020 09:55 PM

    Hi @Will0404 

    Strage behaviour , I suggest you to log case with support , they will help out the missing pieces here.