You may have more luck on the InstantON community. That 1960 switch is an InstantON product.
In general, if you have loops in your network, those may be deliberate for redundancy or unintentional. Spanning tree protects against loops in your network and getting broadcast storms where broadcast traffic is looping around. Generic advice would be to find where the loop is and address that issue. What sometimes happens due to misconfiguration is a portchannel (multiple physical cables forming one logical connection) where on one side the portchannel is not configured and traffic loops back through the other link in the port channel, or where redundant links are available but portchannel is not configured. How to configure that on Instant ON could better be asked on their forums.
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Herman Robers
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If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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