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The clearpass "your registration request has been rejected" response.

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  • 1.  The clearpass "your registration request has been rejected" response.

    Posted Nov 19, 2012 09:40 AM

    Hello all,

     

    Hopefully this is a simple one?!?!

     

    Try as I might, I cannot find any options for being able to reconfigure the text/html format/reply to the scenario when a registering guest is rejected by the sponsor.

     

    By default, it comes back on the html receipt page stating "<RED CROSS> Your registration request has been rejected".

     

    I've looked everywhere for the options to change this. Anybody know where it is please?

     

    Thanks.

     



  • 2.  RE: The clearpass "your registration request has been rejected" response.

    Posted Nov 19, 2012 10:06 AM
      |   view attached

    Here's a shot of what I'm talking about!

     

    Cheers.



  • 3.  RE: The clearpass "your registration request has been rejected" response.

    Posted Nov 19, 2012 11:23 AM

    Unfortunately, that message is hard coded. 

     

    What were you looking to set it to?

     



  • 4.  RE: The clearpass "your registration request has been rejected" response.

    Posted Nov 19, 2012 02:23 PM

    I think the customer just wanted to put the text in big bold letters so it stood out.

     

    Also, perhaps re-phrased it so that it was more descriptive. Such as "Your registration request has been rejected by your sponsor."

     

    Cheers for the reply!