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  • 1.  VCX Call Report Error

    Posted Nov 02, 2014 07:33 PM

    Hi Everyone,

     

    We are Currently have a issue with the VCX call reports software.

     

    When we download (try to) current call logs, we recive the following errors the the download log:

     

    "Error: Unknown error. Error number: 3001, desc: Invalid argument."

     

    Seem to be for every .xml file from the VCX.

     

    Any ideas?

     

    Thanks, Nathan



  • 2.  RE: VCX Call Report Error

    Posted Nov 03, 2014 03:15 PM

    Nathan,

     

    What version of VCX and what version of the CDR App are you using?

     

    David



  • 3.  RE: VCX Call Report Error

    Posted Nov 05, 2014 07:31 PM

    Hi David,

     

    The Current version of VCX is:     VCX Connect Version 9.8.15 

     

    The Call reporting software version is:     VCX Call Reports Ver R8.1.5

     

    Hope this helps

     

    Thanks,

    Nathan

     

     



  • 4.  RE: VCX Call Report Error

    Posted Jan 13, 2015 07:11 PM

    Hi All,

     

    This Issue has been fixed.

     

    Turns out the database (access DB) had hit its 2Gb Limit and was not accepting anymore data.



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