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Virtual MC has no ancillary files

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  • 1.  Virtual MC has no ancillary files

    Posted Oct 10, 2022 03:51 PM
    Just installed a virtual MC in the lab and the AP I have could not download its image. Upon inspection of the MC I noticed this error when running the "show image version" command. It seems there are no AP images on the MC. Also, it says to upgrade, but this is at the latest 8.9.0.3 version and it will not let me upgrade it. Any ideas on how to fix this?

    (vmc1) #show image version

    Ancillary files are not present
    *********************************************************************
    * WARNING: An additional image upgrade is required to complete the *
    * installation of the AP and WebUI files. Please upgrade the boot *
    * partition again and reload the controller. *
    *********************************************************************

    ----------------------------------
    Partition : 0:0 (/mnt/disk1) **Default boot**
    Software Version : ArubaOS 8.9.0.3 (Digitally Signed SHA1/SHA256 - Production Build)
    Build number : 83448
    Label : 83448
    Built on : Fri Mar 4 10:43:25 PST 2022
    ----------------------------------
    Partition : 0:1 (/mnt/disk2)
    Software Version : ArubaOS 8.9.0.3 (Digitally Signed SHA1/SHA256 - Production Build)
    Build number : 83448
    Label : 83448
    Built on : Fri Mar 4 10:43:25 PST 2022

    (vmc1) #show ap image version

    AP Image Versions On Controller
    --------------------------------
    Image name Image Version String
    ---------- --------------------

    Access Points Image Version
    ---------------------------
    AP Running Image Version String Flash (Production) Image Version String Flash (Provisioning/Backup) Image Version String Matches Num Matches Num Mismatches Bad Checksums Bad Provisioning Checksums Image Load Status
    -- ---------------------------- --------------------------------------- ------------------------------------------------ ------- ----------- -------------- ------------- -------------------------- -----------------


  • 2.  RE: Virtual MC has no ancillary files

    Posted Oct 10, 2022 04:27 PM
    Try to download the VMC image for 8.9.0.3 and upgrade the VMC to this version.  The filename should be ArubaOS_VMC_8.9.0.3_83448

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
    ------------------------------

    Original Message


  • 3.  RE: Virtual MC has no ancillary files

    Posted Oct 10, 2022 05:07 PM
    Hi, as mentioned above I did try that but the controller says it is already running that version and won't perform the upgrade. The exact error is:

    • "Upgrade aborted, partition 0 is already at the version of the image downloaded"

    Any other ideas?

    Thanks,

    B

    Original Message


  • 4.  RE: Virtual MC has no ancillary files

    Posted Oct 10, 2022 05:11 PM
    Is this an existing installation?  Was it working in the first place?  What put it in this state?  If this is new, just re-download the VMWARE or ISO file and start over.

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
    ------------------------------

    Original Message


  • 5.  RE: Virtual MC has no ancillary files

    Posted Oct 10, 2022 05:15 PM
    It's brand new, it's been that way since it was installed. I realize I can just start over but not sure why it would not just happen again.
    Original Message


  • 6.  RE: Virtual MC has no ancillary files

    Posted Oct 10, 2022 05:20 PM
    Your download could have been corrupt.  The hardware controller way to solve this is typically to re-upload the image to both partitions.  that is not working, and it is software, I would start from scratch.

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
    ------------------------------

    Original Message


  • 7.  RE: Virtual MC has no ancillary files

    Posted Oct 10, 2022 05:29 PM
    Ok, going to re-download the OVA and start over. Will let you know what happens.
    Original Message


  • 8.  RE: Virtual MC has no ancillary files

    Posted Oct 10, 2022 05:33 PM
    Also, did you give the VM the proper resources (memory, CPU, disk)?

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
    ------------------------------

    Original Message


  • 9.  RE: Virtual MC has no ancillary files

    Posted Oct 10, 2022 06:14 PM
    Yeah, it was from the OVA so everything was proper. I am doing ISO install now to see if it's any better.
    Original Message


  • 10.  RE: Virtual MC has no ancillary files

    Posted Oct 10, 2022 06:42 PM
    I reinstalled VMC from ISO and now it has the files. The AP is now connecting and being upgrade.
    Original Message


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