Because it works fine with Mitel but not with Astra, it may be good to work with Astra support. If you want to do some research yourself, you may configure a port mirror for the port that the phone is connected, and see what switch and phone are doing/sending, and if it's tagged or untagged, but based on the limited information it's hard to assist in this forum.
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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Jul 06, 2023 11:00 AM
From: asiflocked@gmail.com
Subject: VLAN tagging for voice is not working
1) Phone model is Astra
2) Phone Model is Mitel
in Astra Phone we are facing issue but in mitel it is working fine
LLDP is enable on port
Astra Phone we have also enable LLDP and Vlantagging
Original Message:
Sent: Jul 06, 2023 07:55 AM
From: Herman Robers
Subject: VLAN tagging for voice is not working
If your phone receives an IP from VLAN 25, it's most likely that the phone does not use the tagged vlan 35. Depending on the phone, it will learn that through LLDP, DHCP, static configuration or through your PBX. Do you have LLDP enabled on your switch? Many phones learn (or can learn) the voice VLAN id through LLDP.
------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
Original Message:
Sent: Jul 04, 2023 05:59 PM
From: asiflocked@gmail.com
Subject: VLAN tagging for voice is not working
Hello,
From last 2 days I am facing issue with VLAN tagging for voice vlan in Aruba the same setting is working on other site switch but in this switch i tried many time but the result is still Zero
1) I have IP-Phone and Computer connect to IP-Phone our requirment is to put IP-phone in other subnet and Computer connected to IP phone must be in other network
= to achive this we have done SVI on HP router and on Aruba Switch Tagging vlann (this is for trunk port)
=Aruba switch port 48(trunk port config)
vlan tagged 5, 15, 25, 25
untagged 1
= access port config
ethernet 21
tagged vlan 35 voice
untagged vlan 25
--problem (even after tagging my IP-phone is not getting IP from vlan 35 network it is still getting IP from Vlan 25 network)
--Addtional info
IP-phone we have already enable vlan tag id 35 (this similar settting working on other site)
Switch Os version is 16YA .006
J9782A