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  • 1.  WebUI not working, got 403 Forbidden error

    Posted Apr 02, 2025 09:00 AM

    Hi Guys,

    Do you have advise how to solve the error 403 for webui access?

    Forbidden

    You don't have permission to access / on this server.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

    I tried to make the controller to a factory default configuration, that not solve the problem.

    During the boot process, I see this on console:

    [12:25:57]:Checking system inventory                  [ OK ]
    [12:25:57]:Installing ancillary FS                [ FAIL : Ancillary files are not present]
     Extracting Webui files..cd: 269: can't cd to /flash/img0/mswitch/
    tar: webui.tgz: No such file or directory
    /tmp
    chown: /mswitch/webui/*: No such file or directory
    chmod: /mswitch/webui/wms/wms.cgi: No such file or directory

    [12:26:00]:Reboot Cause: User reboot (Intent:cause:register 78:86:0:2c)
    [12:26:00]:Starting syslog service                    [ OK ]
    chmod: /mswitch/webui/wms/wms.cgi: No such file or directory
    cp: /mswitch/webui/wmsi/gc_email_template.xml: No such file or directory
    cp: /mswitch/webui/wmsi/gc_page_design.xml: No such file or directory
    cp: /mswitch/webui/wmsi/gc_field_attrs.xml: No such file or directory
    chmod: /flash/upload/guestconnect/*: No such file or directory
    [12:26:01]:Restoring the database                     [ OK ]

    Thanks!



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    The S in IOT stands for Security.
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  • 2.  RE: WebUI not working, got 403 Forbidden error

    Posted Apr 02, 2025 09:29 AM

    Without knowing what preceded this issue, the firmware version or the controller hardware, historically the solution has been to upgrade the active partition a second time from the command line.

    https://community.arubanetworks.com/discussion/aruba-3600-controller



    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
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    Original Message


  • 3.  RE: WebUI not working, got 403 Forbidden error

    Posted Apr 02, 2025 09:42 AM

    History: the controller was set to factory default state by formatting the 0:2 partition (which contained the configurations) under cpboot, and then issuing the bootf 0:0 command. My guess is that this may have caused the problem. Partitions 0:0 and 0:1 were remains untouched. 



    ------------------------------
    The S in IOT stands for Security.
    ------------------------------

    Original Message


  • 4.  RE: WebUI not working, got 403 Forbidden error
    Best Answer

    Posted Apr 02, 2025 09:52 AM

    If you know how to format, please upgrade the boot partition(s) a second time with the same firmware and try again.



    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
    ------------------------------

    Original Message


  • 5.  RE: WebUI not working, got 403 Forbidden error

    Posted May 27, 2025 09:48 AM

    Worked, thanks! :)



    ------------------------------
    The S in IOT stands for Security.
    ------------------------------

    Original Message


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