Wireless Access

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  • 1.  Where are my print jobs going

    Posted Jul 09, 2008 01:42 PM
    For some reason my printers started loosing the print jobs. I have a couple computers and 2 HP laserJet printers hooked up to a Netgear router. They were working fine until recently. They are all Hardwire connected. My problems seem to have started about the time I added a netgear access point for wireless laptop connectivity. It is connected to the other router but nothing is plugged into it. When I send a print job to the printer it shows up in the Que for a couple seconds and then dissapears, as tho it is going to the printer. The laptops are haveing the same problem. The printers are working fine. I can ping them and they respond fine, and when I print a test page from the printer menu it prints fine and the configuration looks right. I Just can't figure out why they are not printing


  • 2.  RE: Where are my print jobs going

    Posted Jul 14, 2008 08:54 AM
    check DHCP settings.
    Maybe on both routers a DHCP server is active wich interfere.

    Enable security in the wireless router.
    If your network is open and that of your neighbour too, you may use the same ip-adresses and prints come out nextdoor.


  • 3.  RE: Where are my print jobs going

    Posted Jul 14, 2008 01:17 PM
    DHCP is disabled on both routers as everything is set up static. It is both the wireless and the hardwired PC's that loose their print jobs. I can hook the printer to an LPT port on one computer and print via a shared port from another printer. I just can't print over the network. Today I temporarly added another wireless laptop and added the printer as a divice on it and I can print to the printer from that laptop, but so far, that is the only one that prints to it over the network.


  • 4.  RE: Where are my print jobs going

    Posted Jul 15, 2008 04:05 AM
    Hi Joe,

    When you turn off the wireless router, are you back to normal?

    The printers are hooked up to the netgear and have their own network-interfaces/printserver and ip-adresses?
    disconnect them or switch them off.
    ping the ip-adresses.
    if you get respons, it must be from outside through the wireless router.

    most printervers/HPjetdirectcards have their own web-server, so you can also try to open http://<IP-ADRESS> in IE/FF, see what you get and is this your printer?

    With this web-page open, on printer-status, send a job to the printer, do you see a status change in the webpage?</IP-ADRESS>


  • 5.  RE: Where are my print jobs going

    Posted Jul 15, 2008 12:45 PM
    Pieter,
    No, when I turn off the wireless router nothing changes. When I turn off the printers and with the wireless router on I get a no response from the ping. I can't open an http:// page with the ip addresses. I am beginning to think it may be my router. When I log into my router and go to 'attached devices' sometimes the printers show up and sometimes they don't, but even when they do show up I still can't print to them.


  • 6.  RE: Where are my print jobs going

    Posted Jul 15, 2008 01:26 PM
    Pieter,
    You gave me an Idea. I had tried deleting the printer and reinstalling it on each computer with no results but I hadn't tried deleting the ports on each computer. I deleted the printers, then deleted the ports and reinstalled the printers creating new ports and replaced the existing drivers. It worked. I can now print to them from all the computers. When you mentioned the print servers it got me to thinking about the ports. Thanks for you help.
    Joe


  • 7.  RE: Where are my print jobs going

    Posted Jul 16, 2008 01:21 AM
    glad to be of help.
    and good for you, you found the solution yourself!

    regards Pieter.