Wireless Access

Hi,

i configured several AP-505 on my OAW-4550 controller (AOS 8.9.0.3)  but when i try to connect a device (compatible with WiFi 6), is not recognized.

WiFi icon is the standard one without 6 number.

Is there a setting that must be enabled on controller? High Efficiency SSID can be the guilty?

Thanks a lot

"show ap association client-mac <mac address of client>" will say what the access point thinks the client capabilities are.  What client is this?

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Also note that with WIndows clients, having an AX chipset does not mean the client works with WiFi-6. That's driver and Windows version dependent.

And make sure the client doesn't pick the 2.4GHz band because it's stronger. Checking client capabilities as suggested may be a good start.

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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

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