Wireless Access

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  • 1.  WiFi SSID dropping out

    Posted Mar 05, 2026 03:57 PM

    Hi, 

    I am really desperate about this.  I have got my some of my clients devices having their devices disconnecting from the wifi and not available for about 20-30 secs.

    I have checked the wifi drivers, power management is not ticked on the devices and all looks good.  Sometimes when they are on MS Teams they get the dropout also.  

    MM / MC version is 8.10.0.14, APs are mostly 635s 

    Any ideas anyone please



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  • 2.  RE: WiFi SSID dropping out

    Posted Mar 05, 2026 06:56 PM

    I would suggest first upgrading to the latest 8.10 patch release since you are on code that is over a year old. There have been a number of bug fixes since then.

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  • 3.  RE: WiFi SSID dropping out

    Posted Mar 06, 2026 07:51 AM

    Thank you Schmelzle.  

    I will look into that and give you a feedback.  

    Appreciate it

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  • 4.  RE: WiFi SSID dropping out

    Posted Mar 09, 2026 05:30 AM

    We are experiencing somethign similar to this. We are running Aruba9240 Controllers, 8.13.1.1(LSR), with Aruba635 AP's. We upgraded last week to see if it solved the issue, but some users are still reporting issues. Let us know your findings.

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  • 5.  RE: WiFi SSID dropping out

    Posted Mar 09, 2026 06:07 AM

    Hi Rasmus, 

    I was looking at upgrading to 8.13.1.1 (LRS) as there was a release note about version 8.13.1.1 should resolve the Bug ID AOS-261894.  I have a TAC ticket opened with no joy yet.  

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  • 6.  RE: WiFi SSID dropping out

    Posted Mar 17, 2026 05:10 AM

    We isolated the case to being a power-setting issue with the RealTek NIC of one of our Lenovo tiny-pc models, which caused clients to death-reauth hundres of time. But only on Aruba Central apparently. So A different issue then yours it seems.

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  • 7.  RE: WiFi SSID dropping out

    Posted Mar 17, 2026 10:05 AM

    We upgraded to 8.13.1.1 and it seems to have resolved the issues. We are no longer seeing the consistent dropping of connections. 



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    John Romer

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  • 8.  RE: WiFi SSID dropping out

    Posted Mar 17, 2026 11:02 AM

    That is great news !!!

    I am looking at upgrading my estate later this week and I will post the outcome after monitoring for some days.  Thanks John Romer.

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  • 9.  RE: WiFi SSID dropping out

    Posted Mar 10, 2026 05:57 AM

    Curious if your clients are getting the same error as mine? Client did not complete EAP transaction

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