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  • 1.  Wired Port Access LLDP Drops Client VLAN assignment

    Posted Aug 21, 2024 01:47 PM
    Hi All,
    We have witnessed numerous AP-635 and Polycom phone reboots that we suspect are caused by LLDP port access role failures/mismatches/disconnects. We believe this because the show LLDP neighbor-info port indicates the following for related interfaces:
    Neighbor Entries Deleted       : 84
    Neighbor Entries Dropped       : 0
    Neighbor Entries Aged-Out      : 84
    Access: 6300M Versions 10.13.1010 and 1040 (on some test stacks with no difference in issue)
    Core: 8325-48Y8C Version 10.13.1040
    I have already opened a TAC case but we are about to begin the fall semester and do not want phones rebooting in the middle of important conversations. We can put a bandaid on it by statically configuring the VLAN, but prefer not to take that step back before exhausting all other options.
    LLDP Global Configuration
    =========================
     
    LLDP Enabled                 : Yes
    LLDP Transmit Interval       : 30
    LLDP Hold Time Multiplier    : 4
    LLDP Transmit Delay Interval : 2
    LLDP Reinit Time Interval    : 2
    LLDP Trap Enabled            : No
     
    TLVs Advertised 
    ===============
     
    Management Address 
    Port Description 
    Port VLAN-ID 
    System Capabilities 
    System Description 
    System Name 
    OUI 
    Port VLAN-Name 
    Dot1 Link Aggregation 
     
    LLDP Port Configuration
    =======================
     
    PORT           TX-ENABLED          RX-ENABLED          INTF-TRAP-ENABLED  
    --------------------------------------------------------------------------
    1/1/1-1/1/48         Yes                 Yes                 Yes             
    Port-Access config:
    ============================

    port-access lldp-group aruba-ap
         seq 10 match sys-desc ArubaOS
    port-access lldp-group poly
         seq 10 match sys-desc Poly
    port-access role ArubaAP
        client-inactivity timeout none 
        session-timeout 31536000
        mtu 9198
        poe-priority high
        reauth-period 31536000
        vlan access name AP-Interconnect
    port-access role VoIP
        poe-priority critical
        trust-mode dscp
        vlan trunk native 72
        vlan trunk allowed 72,700

    port-access device-profile ArubaAP
        enable
        associate role ArubaAP
        associate lldp-group aruba-ap
    port-access device-profile VoIP
        enable
        associate role VoIP
        associate lldp-group poly
    port-access auto-vlan

    One of the problem phone interface config:

    ==================================
    Hemmingson-0W# show running-config interface 2/1/42
    interface 2/1/42
        description JK:0WR1B42:Rm:010E:svc::
        no shutdown 
        mtu 9198
        apply policy VLAN0072-Policy in
        apply policy VLAN0072-Policy out
        no routing
        vlan access 72
        rate-limit unknown-unicast 1024 kbps
        rate-limit broadcast 1024 kbps
        rate-limit multicast 25000 kbps
        rate-limit icmp ip-all 1024 kbps
        client track ip enable
        client track ip update-interval 300
        apply fault-monitor profile port-faults
        loop-protect
        loop-protect vlan 700

    exit

    Sometimes LLDP shows incomplete as if the interface had not recieved LLDP data:

    Hemmingson-0W# show lldp neighbor-info 2/1/42

    Port                           : 2/1/42
    Neighbor Entries               : 1
    Neighbor Entries Deleted       : 84
    Neighbor Entries Dropped       : 0
    Neighbor Entries Aged-Out      : 84
    Neighbor System-Name           : 
    Neighbor System-Description    : 
    Neighbor Chassis-ID            : 
    Neighbor Management-Address    : 
    Chassis Capabilities Available : 
    Chassis Capabilities Enabled   : 
    Neighbor Port-ID               : 
    Neighbor Port-Desc             : 
    Neighbor Port VLAN ID          : 
    TTL                            : 

    Other times it shows correctly (show cmds run seconds apart with no interface change):

    Hemmingson-0W# show lldp neighbor-info 2/1/42
     
    Port                           : 2/1/42
    Neighbor Entries               : 1
    Neighbor Entries Deleted       : 84
    Neighbor Entries Dropped       : 0
    Neighbor Entries Aged-Out      : 84
    Neighbor System-Name           : Polycom VVX 501
    Neighbor System-Description    : Polycom;VVX-VVX_501;3111-48500-001,1;SIP/6.4.6.2640/13-Dec-23 14:31;UP/6.4.6.2224/13-Dec-23 14:42;
    Neighbor Chassis-ID            : 10.192.11.255
    Neighbor Management-Address    : 10.192.11.255
    Chassis Capabilities Available : Bridge, Telephone
    Chassis Capabilities Enabled   : Telephone
    Neighbor Port-ID               : 64:16:7f:3e:e4:cd
    Neighbor Port-Desc             : 1
    Neighbor Port VLAN ID          : 
    Neighbor Port VLAN Name        : 
    Neighbor Port MFS              : 0
    Link aggregation supported     : 
    Link aggregation enabled       : 
    Aggregation port ID            : 
    TTL                            : 120
     
    Neighbor PoE information       : MED
    Neighbor Power Type            : PD
    Neighbor Power Priority        : Unknown
    Neighbor Power Source          : BOTH
    PD Requested Power Value       : 8.00 W
    PSE Allocated Power Value      : 8.00 W
    PD Associated TLV              : med
    PD Requested TLV types         : med
     
    Neighbor MED Capabilities
    Neighbor Device class          : CLASS_III
    MED capabilities enabled       : Capabilities, Network Policy, PD, Inventory
    MED capabilities supported     : Capabilities, Network Policy, PD, Inventory
     
    Neighbor Med Network Policy
    Neighbor Med Application type  : video-conference
    Neighbor Med Policy VLAN ID    : 700
    Neighbor Med Policy Priority   : 5
    Neighbor Med Policy DSCP       : 46
    Neighbor Med Policy Unknown    : false
    Neighbor Med Policy Tagged     : true
    Neighbor Med Application type  : voice
    Neighbor Med Policy VLAN ID    : 700
    Neighbor Med Policy Priority   : 5
    Neighbor Med Policy DSCP       : 46
    Neighbor Med Policy Unknown    : false
    Neighbor Med Policy Tagged     : true
    Neighbor Med Application type  : voice-signaling
    Neighbor Med Policy VLAN ID    : 700
    Neighbor Med Policy Priority   : 5
    Neighbor Med Policy DSCP       : 24
    Neighbor Med Policy Unknown    : false
    Neighbor Med Policy Tagged     : true
     
    Neighbor Mac-Phy details
    Neighbor Auto-neg Supported    : true
    Neighbor Auto-Neg Enabled      : true
    Neighbor Auto-Neg Advertised   : 1000 BASE_TFD, 100 BASE_TXFD, 100 BASE_TX, 10 BASET_FD, 10 BASE_T
    Neighbor MAU type              : 1000 BASETFD
     
    Neighbor EEE information       : DOT3
    Neighbor TX Wake time          : 0 us
    Neighbor RX Wake time          : 0 us
    Neighbor Fallback time         : 0 us
    Neighbor TX Echo time          : 0 us
    Neighbor RX Echo time          : 0 us
    Not sure if there is something misconfigured or a bug.

    Here is a log sample corresponding to a link state change and phone reboot:
    Interface 2/1/42 is up 
     Admin state is up
     Link state: up for 11 minutes (since Wed Aug 21 10:22:50 PDT 2024)

    Yes, the cable is good:
                              Cable        Impedance    Distance*   MDI
    Interface        Pinout   Status       (Ohms)       (Meters)    Mode
    ---------------------------------------------------------------------
    2/1/42                  1-2      good         85-115          --       mdi 
    (5G-SmartRate)   3-6      good         85-115          --       mdi 
                                  4-5      good         85-115          --       mdi 
                                  7-8      good         85-115          --       mdi 

    Hemmingson-0W# show events -r | include 2/1/42
    2024-08-21T10:24:24.100917-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:24:12.253337-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 172.24.135.72 added on 2/1/42
    2024-08-21T10:24:09.252417-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 172.24.135.72 added on 2/1/42
    2024-08-21T10:24:08.388552-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:24:08.313911-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 0.0.0.0 added on 2/1/42
    2024-08-21T10:24:08.311604-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 172.24.135.72 added on 2/1/42
    2024-08-21T10:24:08.309482-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:24:06.272654-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:23:53.864046-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:23:53.810234-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 0.0.0.0 added on 2/1/42
    2024-08-21T10:23:53.810030-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 172.24.135.72 added on 2/1/42
    2024-08-21T10:23:53.809795-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:23:52.901684-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:23:52.863431-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:23:52.815896-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 0.0.0.0 added on 2/1/42
    2024-08-21T10:23:52.815650-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 172.24.135.72 added on 2/1/42
    2024-08-21T10:23:52.814644-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:23:50.827810-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:23:25.176162-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 0.0.0.0 added on 2/1/42
    2024-08-21T10:23:25.175484-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:23:14.871727-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:23:14.806755-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 0.0.0.0 added on 2/1/42
    2024-08-21T10:23:14.804702-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 172.24.135.72 added on 2/1/42
    2024-08-21T10:23:14.804418-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:23:12.776611-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:22:54.181418-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 0.0.0.0 added on 2/1/42
    2024-08-21T10:22:51.158328-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 0.0.0.0 added on 2/1/42
    2024-08-21T10:22:51.158084-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 172.24.135.72 added on 2/1/42
    2024-08-21T10:22:50.301879-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:22:50.186832-07:00 Hemmingson-0W intfd[927]: Event|403|LOG_INFO|UKWN|1|Link status for interface 2/1/42 is up at 1 Gbps
    2024-08-21T10:22:46.322534-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:22:46.193772-07:00 Hemmingson-0W intfd[927]: Event|404|LOG_INFO|UKWN|1|Link status for interface 2/1/42 is down
    2024-08-21T10:22:35.180500-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 172.24.135.72 added on 2/1/42
    2024-08-21T10:22:34.186358-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 172.24.135.72 added on 2/1/42
    2024-08-21T10:22:32.155329-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:22:30.999380-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:22:30.101736-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:22:30.047491-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:22:29.996074-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:22:28.018258-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:22:17.805643-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:22:17.763895-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:22:17.307109-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:22:17.230520-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:22:17.177195-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:22:15.197907-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:22:07.040039-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:22:06.982037-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:22:04.953006-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:22:02.812199-07:00 Hemmingson-0W lldpd[3955]: Event|113|LOG_INFO|CDTR|1|PVID mismatch on 2/1/42 pvid = 72, Neighbor 10.192.11.255 port_id = 64:16:7f:3e:e4:cd pvid = 0
    2024-08-21T10:22:02.786339-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:22:00.782828-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:22:00.739633-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:21:59.820228-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:21:59.783790-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:21:59.744243-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:21:57.745778-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:21:55.637505-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:21:55.597404-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:21:54.795575-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:21:53.641034-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:21:53.596916-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:21:52.699382-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:21:52.641964-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:21:52.602812-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:21:50.590680-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:21:47.847465-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:21:47.816525-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:21:47.770136-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:21:44.617197-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:21:44.571209-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:21:42.578536-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:21:41.218220-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:21:39.264636-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:21:39.217918-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:21:38.324495-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:21:38.270697-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:21:38.223559-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:21:36.227727-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:21:29.212037-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:21:29.156413-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:21:28.331606-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:21:28.207819-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:21:28.162294-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:21:26.167456-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:21:17.808751-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:21:17.766458-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:21:16.053777-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:21:14.051388-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:21:14.015143-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:21:13.762528-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:21:11.636195-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:21:09.027776-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:21:08.984081-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:21:06.047731-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:21:05.986256-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:21:04.074884-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from native-untagged to access on VLAN 72
    2024-08-21T10:21:01.727781-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42
    2024-08-21T10:20:58.777960-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 2/1/42 changed from access to native-untagged on VLAN 72
    2024-08-21T10:20:58.731979-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.11.255 added on 2/1/42


    Any thoughts or suggestions for config chganges are appreciated in advance!!!

    Thanks
    Sean


  • 2.  RE: Wired Port Access LLDP Drops Client VLAN assignment

    Posted Aug 22, 2024 04:41 AM

    Not a big fan of device-profiling on a switch, but that's because I tend to do the same with ClearPass; and it should work.

    However, from the logs, it looks like there are two devices on the same port: 172.24.135.72 and 10.192.11.255, where the latter appears to be the IP phone (Polycom VVX 501), but do you know what is 172.24.135.72? Can fully imagine what happens if you have multiple devices doing LLDP on the same port as the switch doesn't know which device-profile to apply.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 3.  RE: Wired Port Access LLDP Drops Client VLAN assignment

    Posted Sep 05, 2024 06:46 PM

    Hi Herman,

    I had noticed that as well. We have not been able to narrow down why that IP is showing up everywhere. There are actually 2 that show up all over campus related to Polycom phones of various models (172.24.130.15 and 172.24.135.72). Have you ever heard of these IPs showing up on networks this way? I dug through logs, and they show up as far back as the syslog server logs 3/8/2024, about 6 months. It is the oddest thing that I cannot explain. Most occurrences take place in the same building where we see the phone issues the most. So not quite a red herring. The IPs seem to associate with phones as they are conducting lldp transactions. They even show up as the assigned IP for a moment if I run "show lldp neighbor" against a phones port at the right time. We checked for dhcp servers, but snooping is enabled and does not indicate we have a rogue server based on dhvpv4 snooping stats.

    show dhcpv4-snooping statistics 

     

     Packet-Type  Action   Reason                         Count    

     -----------  -------  -----------------------------  ---------

     server       forward  from trusted port              46564

     client       forward  to trusted port                38190

     server       drop     received on untrusted port     0

     server       drop     unauthorized server            0

     client       drop     destination on untrusted port  2225

     client       drop     untrusted option 82 field      0

     client       drop     bad DHCP release request       0

     client       drop     failed verify MAC check        0

     client       drop     failed on max-binding limit    0

    Hemmingson-0W# show events -r | include 3/1/20 
    2024-09-05T15:35:43.638210-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 172.24.135.72 added on 3/1/20
    2024-09-05T15:35:13.637952-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 172.24.135.72 added on 3/1/20
    2024-09-05T15:34:43.639386-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.13.19 added on 3/1/20
    2024-09-05T15:34:09.634409-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 0.0.0.0 added on 3/1/20
    2024-09-05T15:34:08.643530-07:00 Hemmingson-0W lldpd[3955]: Event|106|LOG_INFO|CDTR|1|LLDP neighbor 0.0.0.0 deleted on 3/1/20
    2024-09-05T15:34:08.643291-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 0.0.0.0 added on 3/1/20
    2024-09-05T15:33:50.625835-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.13.19 added on 3/1/20
    2024-09-05T15:33:48.667446-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from access to native-untagged on VLAN 72
    2024-09-05T15:33:47.738697-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from native-untagged to access on VLAN 72
    2024-09-05T15:33:47.658371-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 172.24.135.72 added on 3/1/20
    2024-09-05T15:33:47.657981-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.13.19 added on 3/1/20
    2024-09-05T15:33:46.450846-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from access to native-untagged on VLAN 72
    2024-09-05T15:33:46.400726-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.13.19 added on 3/1/20
    2024-09-05T15:33:45.609423-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from native-untagged to access on VLAN 72
    2024-09-05T15:33:45.575833-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from access to native-untagged on VLAN 72
    2024-09-05T15:33:43.490275-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from native-untagged to access on VLAN 72
    2024-09-05T15:33:43.447156-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from access to native-untagged on VLAN 72
    2024-09-05T15:33:43.433606-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.13.19 added on 3/1/20
    2024-09-05T15:33:43.403555-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.13.19 added on 3/1/20
    2024-09-05T15:33:41.406903-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from native-untagged to access on VLAN 72
    2024-09-05T15:33:38.287522-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from access to native-untagged on VLAN 72
    2024-09-05T15:33:38.232778-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.13.19 added on 3/1/20
    2024-09-05T15:33:37.451636-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from native-untagged to access on VLAN 72
    2024-09-05T15:33:36.275290-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from access to native-untagged on VLAN 72
    2024-09-05T15:33:36.232008-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.13.19 added on 3/1/20
    2024-09-05T15:33:35.391293-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from native-untagged to access on VLAN 72
    2024-09-05T15:33:35.313664-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from access to native-untagged on VLAN 72
    2024-09-05T15:33:35.240557-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.13.19 added on 3/1/20
    2024-09-05T15:33:33.211024-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from native-untagged to access on VLAN 72
    2024-09-05T15:33:23.458663-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from access to native-untagged on VLAN 72
    2024-09-05T15:33:23.423533-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.13.19 added on 3/1/20
    2024-09-05T15:33:22.788588-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from native-untagged to access on VLAN 72
    2024-09-05T15:33:20.558364-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from access to native-untagged on VLAN 72
    2024-09-05T15:33:20.483277-07:00 Hemmingson-0W lldpd[3955]: Event|104|LOG_INFO|CDTR|1|LLDP neighbor 10.192.13.19 added on 3/1/20
    2024-09-05T15:33:18.418772-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from native-untagged to access on VLAN 72
    2024-09-05T15:33:09.213625-07:00 Hemmingson-0W ops-switchd[1086]: Event|2107|LOG_INFO|CDTR|1|The mode for port 3/1/20 changed from access to native-untagged on VLAN 72

    Any thoughts on how to block these IP's?

    I implemented class ip and added it to policy for global inbound but nothing changed as seen in the logs above taken hours after applying the policy change. Perhaps safe to assume the phones are generating this traffic....?

    class ip 172-24-Block
        10 match any 172.24.130.15 any
        20 match any any 172.24.130.15
        30 match any any 172.24.135.72
        40 match any 172.24.135.72 any

    policy IPv6
        10 class ipv6 IPv6 action drop 
        20 class ip 172-24-Block action drop 

    apply policy IPv6 in

    Thanks in advance for any help!!




  • 4.  RE: Wired Port Access LLDP Drops Client VLAN assignment

    Posted Sep 16, 2024 03:35 AM

    Have you performed a packet capture on a port with one of those phones? It may help to better understand what is happening; and there may be a setting in the phone that enables/disables this behavior. Also, if you see the phone using multiple MAC/IP, you may contact their support. The LLDP profiling feature may just conflict with what these phones do.

    I remember seeing something similar, where the phone 'reflected' traffic back between the voice VLAN and the native VLAN (or another VLAN), and causing issues by letting the switch think that devices moved behind the phone, which were not in reality. Packet capture/port mirror will probably make clear what is happening. Using ClearPass (or similar RADIUS) and multi-auth or multi-host may work as well in this case if it's 'just' two MAC/IPs; as well to authenticated the devices behind the phone.

    For TAC, this doesn't sound like a 'standard issue', so if you have not yet done so, make sure the case is escalated to more advanced engineers.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 5.  RE: Wired Port Access LLDP Drops Client VLAN assignment

    Posted Sep 16, 2024 12:03 PM
    Edited by cochranes Sep 16, 2024 12:15 PM

    Hi Herman,

    "Have you performed a packet capture on a port with one of those phones"
    We have taken a few captures, mirroring traffic from one of the phone ports, but it was not really enlightening. Over half an hour, all I captured were some IGMP packets (used the unknown IP's as search filters).


    21037 2024/236    17:12:26.959069120    172.24.130.15    224.0.1.116    IGMPv2    60    Membership Report group    224.0.1.116

    20893 2024/236    17:12:12.389594155    172.24.135.72    224.0.1.116    IGMPv2    60    Membership Report group    224.0.1.116 


    My team and I will look into the phone settings again a check for multiple MAC/IP config or settings.

    To address your earlier concern/comment-
    "Not a big fan of device-profiling on a switch, but that's because I tend to do the same with ClearPass; and it should work"
    I have already built out processes for this in ClearPass that we will be migrating to in our next phase of ZTNA.

    Also, we do have a support ticket escalated to engineeing at this time, and they have communicated well. I will report back any relevent findings.

    Thanks again Herman!




  • 6.  RE: Wired Port Access LLDP Drops Client VLAN assignment

    Posted Sep 23, 2024 06:23 AM

    Do you have the source MAC addresses as well for those IGMPv2 messages? Are these the same or different from the phone?

    It's still a mystery to me where these come from... if you solved it, please let us know how.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 7.  RE: Wired Port Access LLDP Drops Client VLAN assignment

    Posted Sep 23, 2024 04:20 PM

    Hi Herman,

    I private messaged you a sample of the phones traffic if you want to dive through out of curiousity.

    "Are these the same or different from the phone?"
    Yes, the mac address associated to those packets is the same as the phone.





  • 8.  RE: Wired Port Access LLDP Drops Client VLAN assignment
    Best Answer

    Posted Oct 15, 2024 12:51 PM
    Edited by cochranes Oct 15, 2024 12:54 PM

    Hello Herman and Community,

    The issue has been identified as a bug. The bug is triggered by having some interfaces configured as "no lldp receive" which causes the bug to strip LLDP assigned profiles from other LLDP receive enabled interfaces shortly after being assigned causing thrashing of VLAN assignment as seen in the logs. The issue was more prominent in one switch stack which is also where we had the most interfaces configured as "no lldp receive".

    We are currently on version 10.13.1040, but we think we have had the issue on all versions since 10.10.

    I have been updated today that they are currently working on the fix that they expect to include in November's patch release.

    Thanks!




  • 9.  RE: Wired Port Access LLDP Drops Client VLAN assignment

    Posted Oct 16, 2024 06:23 AM

    Thanks for the update. Good to know the root cause was found and there will be a fix.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------