Wireless Access

hello all

I ran a survey over a last number of days 

please see attached sample output for signal strength 

the heat map does not look as I expected 

Q could this type of output relate to faulty survey software or technique ?

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What survey software and equipment do you use?

Does the data that you see here match up with the experience that you (or your users) have?

One thing with all mapping/design/survey is to make sure that map scaling is correct, and most tools can switch between meters or feet, which may set off your scale by a factor 3 if set incorrectly.

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Herman Robers
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If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: 7/31/2025 3:24:00 AM
From: Herman Robers
Subject: RE: wireless survey

What survey software and equipment do you use?

Does the data that you see here match up with the experience that you (or your users) have?

One thing with all mapping/design/survey is to make sure that map scaling is correct, and most tools can switch between meters or feet, which may set off your scale by a factor 3 if set incorrectly.

------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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You would probably be best off looking for resources on how to use Ekahau.

https://letmegooglethat.com/?q=how+to+do+a+site+survey+with+ekahau

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Carson Hulcher, ACEX#110
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Original Message:
Sent: Jul 31, 2025 03:59 AM
From: RFKnockbridge
Subject: wireless survey

Thank you for the reply 

I am using Ekahau Pro with a wireless NiC as the adaptor 

The scaling is correct 

I also note the reporting is not producing any information for the 5GHz band when selected from the reporting template 

Original Message:
Sent: 7/31/2025 3:24:00 AM
From: Herman Robers
Subject: RE: wireless survey

What survey software and equipment do you use?

Does the data that you see here match up with the experience that you (or your users) have?

One thing with all mapping/design/survey is to make sure that map scaling is correct, and most tools can switch between meters or feet, which may set off your scale by a factor 3 if set incorrectly.

------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
------------------------------