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WLC Aruba7210 keep reloading to Datapath timeout (SOS Assert)

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  • 1.  WLC Aruba7210 keep reloading to Datapath timeout (SOS Assert)

    Posted Jun 26, 2019 12:17 PM

    I have a WLC that keeps reloading, and with a quick Google search I have seen that many others have the same issue. I could not find one that was successful geting an answer from TAC. 

     

    Here are the details:

     

    ArubaOS (MODEL: Aruba7210), Version 8.3.0.4

    Switch uptime is 12 hours 33 minutes 59 seconds
    Reboot Cause: Datapath timeout (SOS Assert) (Intent:cause:register 54:86:50:2)

    (nbp-wlc-aruba-43525) *#show boot hist

    Reboot History Table
    --------------------
    No Description User Role IP Timestamp
    -- ----------- ---- ---- -- ---------
    1 Reboot Cause: Unknown reboot reason (134:255:2) Show global AP database debug info
    100.101.98.117 Fri Apr 27 00:59:59 2018

    2 REBOOTCAUSE admin root 207.179.141.54 Wed Dec 31 20:00:00 1969

    3 Reboot Cause: User reboot (Intent:cause:register 78:86:50:2) admin root 207.179.141.54 Thu Apr 26 17:04:24 2018

    4 Controller Reboot initiated. admin root serial-console Thu Apr 26 17:12:10 2018

    5 Reboot Cause: User reboot (Intent:cause:register 78:86:50:2) admin root 207.179.141.54 Thu Apr 26 17:20:53 2018

    6 Controller Reboot initiated. admin root serial-console Thu Apr 26 17:23:50 2018

    7 Reboot Cause: User reboot (Intent:cause:register 78:86:0:1) admin root 207.179.141.54 Tue Nov 20 16:43:56 2018

    8 Reboot Cause: User reboot (Intent:cause:register 78:86:50:2) admin root 207.179.141.54 Tue Nov 20 16:48:30 2018

    9 Controller Reboot initiated. admin root serial-console Tue Nov 20 17:00:51 2018

    10 Reboot Cause: User reboot (Intent:cause:register 78:86:50:2) admin root 207.179.141.54 Tue Nov 20 17:02:51 2018

    11 Upgrade through Web-UI to 8.3.0.4 on partition 1 Successful. admin root 10.9.2.10 Tue Nov 20 17:11:52 2018

    12 Controller Reboot initiated from Web-UI. admin root 10.9.2.10 Tue Nov 20 17:12:07 2018

    13 Reboot Cause: User reboot (Intent:cause:register 78:86:50:2) admin root 207.179.141.54 Tue Nov 20 17:14:33 2018

    14 Reboot Cause: User reboot (Intent:cause:register 78:86:50:2) admin root 207.179.141.54 Wed Nov 21 11:44:43 2018

    15 Reboot Cause: Power Cycle (Intent:cause:register ee:ee:0:1) admin root 207.179.141.54 Fri Nov 23 11:24:36 2018

    16 Reboot Cause: Datapath timeout (SOS Assert) (Intent:cause:register 54:86:50:2) admin root 207.179.141.54 Fri Apr 26 10:23:26 2019

    17 Reboot Cause: Datapath timeout (SOS Assert) (Intent:cause:register 54:86:50:2) admin root 207.179.141.54 Wed Jun 26 00:34:01 2019

    (nbp-wlc-aruba-43525) *#

     

    Thanks for your time!

     

     

     

     



  • 2.  RE: WLC Aruba7210 keep reloading to Datapath timeout (SOS Assert)

    Posted Jun 26, 2019 12:43 PM

    You should open a case with Aruba TAC, period:  https://www.arubanetworks.com/support-services/contact-support/