Comware

As per the installation manual the SIC-1GEC-A (Part Number JG738-61001) which is two Ports, Fiber & Copper for  HPE MSR2003 Router, only one port can be activated at the time, the copper is activated by default, but the Fiber Port must execute the related command (CLI) 

can anyone advise what are the related command to activate the Fiber Port ??  

Hi @Aqrabawi007 !

The command is 'combo enable { copper | fiber }', so in your case it is 'combo enable fiber' under the interface's context.

Hope this helps!

we try the command line "combo enable fiber'" .... still link is down 

Send the output of the following commands:

display current inteface <combo_interface_number>
display interface <combo_interface_number>
display transceiver diagnosis interface <combo_interface_number>
display transceiver alarm interface <combo_interface_number>
display transceiver interface <combo_interface_number>
display transceiver manuinfo interface <combo_interface_number>

Dear Sir, 

Please see given below detail: 

<HPE>display interface brief
Brief information on interface(s) under route mode:
Link: ADM - administratively down; Stby - standby
Protocol: (s) - spoofing
Interface Link Protocol Main IP Description
Aux0 UP -- --
GE0/0 UP UP 192.0.0.1
GE0/1 DOWN DOWN --
GE2/0 DOWN DOWN 192.168.0.1
InLoop0 UP UP(s) --
NULL0 UP UP(s) --
REG0 UP -- --

GE2/0 DOWN DOWN 192.168.0.1  this is SIC-1GEC-A

interface GigabitEthernet0/0
port link-mode route
ip address 192.0.0.1 255.255.255.0
#
interface GigabitEthernet0/1
port link-mode route
#
interface GigabitEthernet2/0
port link-mode route
combo enable fiber
ip address 192.168.0.1 255.255.255.0
#

<HPE>display current-configuration interface GigabitEthernet2/0
#
interface GigabitEthernet2/0
port link-mode route
combo enable fiber
ip address 192.168.0.1 255.255.255.0
#

<HPE>display interface GigabitEthernet2/0
GigabitEthernet2/0
Current state: DOWN
Line protocol state: DOWN
Description: GigabitEthernet2/0 Interface
Bandwidth: 1000000kbps
Maximum Transmit Unit: 1500
Internet Address is 192.168.0.1/24 Primary
IP Packet Frame Type:PKTFMT_ETHNT_2, Hardware Address: 943f-c2bf-0141
IPv6 Packet Frame Type:PKTFMT_ETHNT_2, Hardware Address: 943f-c2bf-0141
Media type: optical fiber, loopback: not set, promiscuous mode: not set
Speed Negotiation, Duplex Negotiation, link type: autonegotiation
flow-control: disabled
Output queue - Urgent queuing: Size/Length/Discards 0/100/0
Output queue - Protocol queuing: Size/Length/Discards 0/500/0
Output queue - FIFO queuing: Size/Length/Discards 0/75/0
Last link flapping: Never
Last clearing of counters: Never
Last 300 seconds input: 0 packets/sec 0 bytes/sec -%
Last 300 seconds output: 0 packets/sec 0 bytes/sec -%
Input (total): 0 packets, 0 bytes
- unicasts, - broadcasts, - multicasts, - pauses
Input (normal): 0 packets, - bytes
0 unicasts, 0 broadcasts, 0 multicasts, 0 pauses
Input: 0 input errors, 0 runts, 0 giants, - throttles
0 CRC, - frame, - overruns, 0 aborts
- ignored, - parity errors
Output (total): 0 packets, 0 bytes
- unicasts, - broadcasts, - multicasts, - pauses
Output (normal): 0 packets, - bytes
0 unicasts, 0 broadcasts, 0 multicasts, 0 pauses
Output: 0 output errors, - underruns, - buffer failures
0 aborts, 0 deferred, 0 collisions, 0 late collisions
- lost carrier, - no carrier

<HPE>display transceiver diagnosis interface GigabitEthernet2/0
GigabitEthernet2/0 transceiver diagnostic information:
Current diagnostic parameters:
Temp.(¡ãC) Voltage(V) Bias(mA) RX power(dBm) TX power(dBm)
34 3.35 17.35 -14.00 -5.83
Alarm thresholds:
Temp.(¡ãC) Voltage(V) Bias(mA) RX power(dBm) TX power(dBm)
High 85 3.60 60.00 -3.00 -1.00
Low -5 3.00 0.00 -19.00 -11.00

<HPE>display transceiver alarm interface GigabitEthernet2/0
GigabitEthernet2/0 transceiver current alarm information:
None

<HPE>display transceiver interface GigabitEthernet2/0
GigabitEthernet2/0 transceiver information:
Transceiver Type : 1000_BASE_LX_SFP
Connector Type : LC
Wavelength(nm) : 1310
Transfer Distance(km) : 10(SMF)
Digital Diagnostic Monitoring : YES
Vendor Name : HPE
Ordering Name : JD119B

<HPE>display transceiver manuinfo interface GigabitEthernet2/0
GigabitEthernet2/0 transceiver manufacture information:
Manu. Serial Number : CN97GNP77P
Manufacturing Date : 2019-08-28
Vendor Name : HPE

<HPE>display version
HPE Comware Software, Version 7.1.059, Release 0306P30
Copyright (c) 2010-2016 Hewlett Packard Enterprise Development LP
HPE MSR2003 uptime is 0 weeks, 0 days, 0 hours, 47 minutes
Last reboot reason : Power on
Boot image: flash:/msr2000-cmw710-boot-r0306p30.bin
Boot image version: 7.1.059P21, Release 0306P30
Compiled Jun 08 2016 16:00:00
System image: flash:/msr2000-cmw710-system-r0306p30.bin
System image version: 7.1.059, Release 0306P30
Compiled Jun 08 2016 16:00:00
Feature image(s) list:
flash:/msr2000-cmw710-security-r0306p30.bin, version: 7.1.059
Compiled Jun 08 2016 16:00:00
flash:/msr2000-cmw710-voice-r0306p30.bin, version: 7.1.059
Compiled Jun 08 2016 16:00:00
flash:/msr2000-cmw710-data-r0306p30.bin, version: 7.1.059
Compiled Jun 08 2016 16:00:00

CPU ID: 0x1
1G bytes DDR3 SDRAM Memory
2M bytes Flash Memory
PCB Version: 3.0
CPLD Version: 2.0
Basic BootWare Version: 1.60
Extended BootWare Version: 1.60
[SLOT 0]AUX (Hardware)3.0, (Driver)1.0, (CPLD)2.0
[SLOT 0]GE0/0 (Hardware)3.0, (Driver)1.0, (CPLD)2.0
[SLOT 0]GE0/1 (Hardware)3.0, (Driver)1.0, (CPLD)2.0
[SLOT 0]CELLULAR0/0 (Hardware)3.0, (Driver)1.0, (CPLD)2.0
[SLOT 2]SIC-1GEC (Hardware)2.2, (Driver)1.0, (CPLD)2.0

<HPE>display ip routing-table

Destinations : 12 Routes : 12

Destination/Mask Proto Pre Cost NextHop Interface
0.0.0.0/32 Direct 0 0 127.0.0.1 InLoop0
127.0.0.0/8 Direct 0 0 127.0.0.1 InLoop0
127.0.0.0/32 Direct 0 0 127.0.0.1 InLoop0
127.0.0.1/32 Direct 0 0 127.0.0.1 InLoop0
127.255.255.255/32 Direct 0 0 127.0.0.1 InLoop0
192.0.0.0/24 Direct 0 0 192.0.0.1 GE0/0
192.0.0.0/32 Direct 0 0 192.0.0.1 GE0/0
192.0.0.1/32 Direct 0 0 127.0.0.1 InLoop0
192.0.0.255/32 Direct 0 0 192.0.0.1 GE0/0
224.0.0.0/4 Direct 0 0 0.0.0.0 NULL0
224.0.0.0/24 Direct 0 0 0.0.0.0 NULL0
255.255.255.255/32 Direct 0 0 127.0.0.1 InLoop0

<HPE>show device
Slot No. Board Type Status Max Ports
--------------------------------------------------------------
0 RPU Normal 4
2 SIC-1GEC Normal 1

<HPE>show saved-configuration
#
version 7.1.059, Release 0306P30
#
sysname HPE
#
password-recovery enable
#
vlan 1
#
controller Cellular0/0
#
interface Aux0
#
interface NULL0
#
interface GigabitEthernet0/0
port link-mode route
ip address 192.0.0.1 255.255.255.0
#
interface GigabitEthernet0/1
port link-mode route
#
interface GigabitEthernet2/0
port link-mode route
combo enable fiber
ip address 192.168.0.1 255.255.255.0
#
scheduler logfile size 16
#
line class aux
user-role network-admin
#
line class tty
user-role network-operator
#
line class vty
user-role network-operator
#
line aux 0
user-role network-admin
#
line vty 0 63
user-role network-operator
#
ip route-static 0.0.0.0 24 172.21.0.20
ip route-static 0.0.0.0 24 192.0.0.1
ip route-static 0.0.0.0 24 172.16.1.20
#
ssh server enable
#
tftp client source ip 192.0.0.2
#
domain system
#
domain default enable system
#
role name level-0
description Predefined level-0 role
#
role name level-1
description Predefined level-1 role
#
role name level-2
description Predefined level-2 role
#
role name level-3
description Predefined level-3 role
#
role name level-4
description Predefined level-4 role
#
role name level-5
description Predefined level-5 role
#
role name level-6
description Predefined level-6 role
#
role name level-7
description Predefined level-7 role
#
role name level-8
description Predefined level-8 role
#
role name level-9
description Predefined level-9 role
#
role name level-10
description Predefined level-10 role
#
role name level-11
description Predefined level-11 role
#
role name level-12
description Predefined level-12 role
#
role name level-13
description Predefined level-13 role
#
role name level-14
description Predefined level-14 role
#
user-group system
#
local-user admin class manage
password hash $h$6$qy5yluVcHFTN6dU2$58QDSntjKlldfIH1mM89DCfE8Wfqkxktw9YXKXHz0KNc1IW0yVYtHRvPpFpDsbvI3zpVBT2MX4pbv2Fbs6uf2w==
service-type http
authorization-attribute user-role network-operator
authorization-attribute ip 192.0.0.1
#
local-user suri class manage
password hash $h$6$0xdeYkNDUQbX9/IO$fq7ECljnChofudRePiZITIQpg7BwwsqRbCxqECJtZ3l17uQZ12qhFFkCVQUA1S9EYnpcrYHxWAnPRM1kThzm6A==
service-type http https
authorization-attribute user-role level-3
authorization-attribute user-role network-operator
#
cwmp
cwmp enable
#
ip http enable
ip https enable
#
return

Transceiver is compatible with the module, I checked it in the quickspecs. It is recognized, RX signal is not the best, but it's still above the low-level alarm threshold, so theoretically the port should go up. Sometimes speed auto-negotiation doesn't work properly over fiber links, so I suggest you to perform following procedure:

terminal monitor
system-view
interface Gig2/0
 shutdown
 speed 1000
 duplex full
 undo shutdown
return

'terminal monitor' will enable log output to the CLI (if you use console port it's enabled by default, but over SSH and Telnet you need to enable it explicitly) so check for any errors after 'undo shutdown' command.

If that won't help, I suggest you to upgrade the software of your router, because it's about 5 years old and hundreds of bugfixes and tens of new features have been introduced since then.

Dear Sir, 

we executed configure as u mentioned, but still int gig2/0 doesn't up, please guide us furthur and how can update the software. 

[HPE]interface GigabitEthernet2/0
[HPE-GigabitEthernet2/0]shutdown
[HPE-GigabitEthernet2/0]speed ?
10 Specify speed as 10 Mbps
100 Specify speed as 100 Mbps
1000 Specify speed as 1000 Mbps
auto Enable port's speed negotiation automatically

[HPE-GigabitEthernet2/0]speed 1000
[HPE-GigabitEthernet2/0]duplex full
[HPE-GigabitEthernet2/0]undo shutdown
[HPE-GigabitEthernet2/0]exit
[HPE]write
The current configuration will be written to the device. Are you sure? [Y/N]:y
Please input the file name(*.cfg)[flash:/startup.cfg]
(To leave the existing filename unchanged, press the enter key):
flash:/startup.cfg exists, overwrite? [Y/N]:y
Validating file. Please wait...
Configuration is saved to device successfully.

[HPE]dis int br
Brief information on interface(s) under route mode:
Link: ADM - administratively down; Stby - standby
Protocol: (s) - spoofing
Interface Link Protocol Main IP Description
Aux0 UP -- --
GE0/0 UP UP 192.0.0.1
GE0/1 UP UP 172.16.1.20
GE2/0 DOWN DOWN 192.168.0.1
InLoop0 UP UP(s) --
NULL0 UP UP(s) --
REG0 UP -- --

[HPE]ping 192.0.0.1
Ping 192.0.0.1 (192.0.0.1): 56 data bytes, press CTRL_C to break
56 bytes from 192.0.0.1: icmp_seq=0 ttl=255 time=0.306 ms
56 bytes from 192.0.0.1: icmp_seq=1 ttl=255 time=0.290 ms
56 bytes from 192.0.0.1: icmp_seq=2 ttl=255 time=0.245 ms
56 bytes from 192.0.0.1: icmp_seq=3 ttl=255 time=0.248 ms
56 bytes from 192.0.0.1: icmp_seq=4 ttl=255 time=0.245 ms

--- Ping statistics for 192.0.0.1 ---
5 packets transmitted, 5 packets received, 0.0% packet loss
round-trip min/avg/max/std-dev = 0.245/0.267/0.306/0.026 ms
[HPE]%Mar 23 16:44:51:176 2021 HPE PING/6/PING_STATISTICS: Ping statistics for 192.0.0.1: 5 packets transmitted, 5 packets received, 0.0% packet loss, round-trip min/avg/max/std-dev = 0.245/0.267/0.306/0.026 ms.

[HPE]ping 172.16.1.20
Ping 172.16.1.20 (172.16.1.20): 56 data bytes, press CTRL_C to break
56 bytes from 172.16.1.20: icmp_seq=0 ttl=255 time=0.510 ms
56 bytes from 172.16.1.20: icmp_seq=1 ttl=255 time=0.295 ms
56 bytes from 172.16.1.20: icmp_seq=2 ttl=255 time=0.240 ms
56 bytes from 172.16.1.20: icmp_seq=3 ttl=255 time=0.252 ms
56 bytes from 172.16.1.20: icmp_seq=4 ttl=255 time=0.249 ms

--- Ping statistics for 172.16.1.20 ---
5 packets transmitted, 5 packets received, 0.0% packet loss
round-trip min/avg/max/std-dev = 0.240/0.309/0.510/0.102 ms
[HPE]%Mar 23 16:45:36:001 2021 HPE PING/6/PING_STATISTICS: Ping statistics for 172.16.1.20: 5 packets transmitted, 5 packets received, 0.0% packet loss, round-trip min/avg/max/std-dev = 0.240/0.309/0.510/0.102 ms.

[HPE]show saved-configuration
#
version 7.1.059, Release 0306P30
#
sysname HPE
#
password-recovery enable
#
vlan 1
#
controller Cellular0/0
#
interface Aux0
#
interface NULL0
#
interface GigabitEthernet0/0
port link-mode route
duplex full
speed 100
ip address 192.0.0.1 255.255.255.0
#
interface GigabitEthernet0/1
port link-mode route
ip address 172.16.1.20 255.255.255.0
#
interface GigabitEthernet2/0
port link-mode route
combo enable fiber
duplex full
speed 1000
ip address 192.168.0.1 255.255.255.0
#
scheduler logfile size 16
#
line class aux
user-role network-admin
#
line class tty
user-role network-operator
#
line class vty
user-role network-operator
#
line aux 0
user-role network-admin
#
line vty 0 63
user-role network-operator
#
ip route-static 0.0.0.0 24 192.0.0.1
ip route-static 0.0.0.0 24 172.16.1.20
ip route-static 0.0.0.0 24 192.168.0.1
#
ssh server enable
#
tftp client source ip 192.0.0.2
#
domain system
#
domain default enable system
#
role name level-0
description Predefined level-0 role
#
role name level-1
description Predefined level-1 role
#
role name level-2
description Predefined level-2 role
#
role name level-3
description Predefined level-3 role
#
role name level-4
description Predefined level-4 role
#
role name level-5
description Predefined level-5 role
#
role name level-6
description Predefined level-6 role
#
role name level-7
description Predefined level-7 role
#
role name level-8
description Predefined level-8 role
#
role name level-9
description Predefined level-9 role
#
role name level-10
description Predefined level-10 role
#
role name level-11
description Predefined level-11 role
#
role name level-12
description Predefined level-12 role
#
role name level-13
description Predefined level-13 role
#
role name level-14
description Predefined level-14 role
#
user-group system
#
local-user admin class manage
password hash $h$6$qy5yluVcHFTN6dU2$58QDSntjKlldfIH1mM89DCfE8Wfqkxktw9YXKXHz0KNc1IW0yVYtHRvPpFpDsbvI3zpVBT2MX4pbv2Fbs6uf2w==
service-type http
authorization-attribute user-role network-operator
authorization-attribute ip 192.0.0.1
#
local-user suri class manage
password hash $h$6$0xdeYkNDUQbX9/IO$fq7ECljnChofudRePiZITIQpg7BwwsqRbCxqECJtZ3l17uQZ12qhFFkCVQUA1S9EYnpcrYHxWAnPRM1kThzm6A==
service-type http https
authorization-attribute user-role level-3
authorization-attribute user-role network-operator
#
cwmp
cwmp enable
#
ip http enable
ip https enable

Upgrade: go to https://h10145.www1.hpe.com/downloads/SoftwareReleases.aspx?ProductNumber=JG411A , download MSR2000_7.10.R0809P32 (current patches category), extract IPE file from the archive. Open up release notes for this s/w - https://support.hpe.com/hpesc/public/docDisplay?docId=a00101876en_us , go to page 28 'Centralized devices upgrading from the CLI' and follow the procedure.

Regarding the port - I am still not convinced the issue is not in the link itself. What I can suggest you is to try the same optical link in different device (if possible, of course) and check if it will work there. But anyways, the upgrade is something that you need to do.

Dear Sir, 

we updated the software, as your recommendation, please see given below detail, but still SFP down . 

Compiled Date : Jul 21 2020
CPU ID : 0x1
Memory Type : DDR3 SDRAM
Memory Size : 1024MB
Flash Size : 2MB
Nand Flash size : 256MB
CPLD Version : 2.0
PCB Version : 3.0

BootWare Validating...
Press Ctrl+B to access EXTENDED-BOOTWARE MENU...
Loading the main image files...
Loading file flash:/msr2000-cmw710-system-r0809p32.bin......................
..............................................Done.
Loading file flash:/msr2000-cmw710-security-r0809p32.bin...Done.
Loading file flash:/msr2000-cmw710-voice-r0809p32.bin....Done.
Loading file flash:/msr2000-cmw710-data-r0809p32.bin......Done.
Loading file flash:/msr2000-cmw710-boot-r0809p32.bin.........Done.

Image file flash:/msr2000-cmw710-boot-r0809p32.bin is self-decompressing....
....Done.
System image is starting...
Cryptographic algorithms tests passed.
Line aux0 is available.

<HPE>dis version
HPE Comware Software, Version 7.1.064, Release 0809P32
Copyright (c) 2010-2020 Hewlett Packard Enterprise Development LP
HPE MSR2003 uptime is 0 weeks, 0 days, 0 hours, 2 minutes
Last reboot reason : Power on
Boot image: flash:/msr2000-cmw710-boot-r0809p32.bin
Boot image version: 7.1.064P80, Release 0809P32
Compiled Oct 23 2020 16:00:00
System image: flash:/msr2000-cmw710-system-r0809p32.bin
System image version: 7.1.064, Release 0809P32
Compiled Oct 23 2020 16:00:00
Feature image(s) list:
flash:/msr2000-cmw710-security-r0809p32.bin, version: 7.1.064
Compiled Oct 23 2020 16:00:00
flash:/msr2000-cmw710-voice-r0809p32.bin, version: 7.1.064
Compiled Oct 23 2020 16:00:00
flash:/msr2000-cmw710-data-r0809p32.bin, version: 7.1.064
Compiled Oct 23 2020 16:00:00

CPU ID: 0x1
1G bytes DDR3 SDRAM Memory
2M bytes Flash Memory
PCB Version: 3.0
CPLD Version: 2.0
Basic BootWare Version: 1.83
Extended BootWare Version: 1.83
[SLOT 0]AUX (Hardware)3.0, (Driver)1.0, (CPLD)2.0
[SLOT 0]GE0/0 (Hardware)3.0, (Driver)1.0, (CPLD)2.0
[SLOT 0]GE0/1 (Hardware)3.0, (Driver)1.0, (CPLD)2.0
[SLOT 0]CELLULAR0/0 (Hardware)3.0, (Driver)1.0, (CPLD)2.0
[SLOT 2]SIC-1GEC (Hardware)2.2, (Driver)1.0, (CPLD)2.0

<HPE>dis int br
Brief information on interfaces in route mode:
Link: ADM - administratively down; Stby - standby
Protocol: (s) - spoofing
Interface Link Protocol Primary IP Description
Aux0 UP -- --
GE0/0 DOWN DOWN 192.0.0.1
GE0/1 UP UP 172.16.1.20
GE2/0 DOWN DOWN 192.168.0.1
InLoop0 UP UP(s) --
NULL0 UP UP(s) --
REG0 UP -- --

<HPE>show saved-configuration
#
version 7.1.064, Release 0809P32
#
sysname HPE
#
password-recovery enable
#
vlan 1
#
controller Cellular0/0
#
interface Aux0
#
interface NULL0
#
interface GigabitEthernet0/0
port link-mode route
duplex full
speed 100
ip address 192.0.0.1 255.255.255.0
#
interface GigabitEthernet0/1
port link-mode route
ip address 172.16.1.20 255.255.255.0
#
interface GigabitEthernet2/0
port link-mode route
combo enable fiber
duplex full
speed 1000
ip address 192.168.0.1 255.255.255.0
#
scheduler logfile size 16
#
line class aux
user-role network-admin
#
line class tty
user-role network-operator
#
line class vty
user-role network-operator
#
line aux 0
user-role network-admin
#
line vty 0 63
user-role network-operator
#
ip route-static 0.0.0.0 24 192.0.0.1
ip route-static 0.0.0.0 24 172.16.1.20
ip route-static 0.0.0.0 24 192.168.0.1
#
ssh server enable
#
tftp client source ip 172.16.1.20
#
domain system
#
domain default enable system
#
role name level-0
description Predefined level-0 role
#
role name level-1
description Predefined level-1 role
#
role name level-2
description Predefined level-2 role
#
role name level-3
description Predefined level-3 role
#
role name level-4
description Predefined level-4 role
#
role name level-5
description Predefined level-5 role
#
role name level-6
description Predefined level-6 role
#
role name level-7
description Predefined level-7 role
#
role name level-8
description Predefined level-8 role
#
role name level-9
description Predefined level-9 role
#
role name level-10
description Predefined level-10 role
#
role name level-11
description Predefined level-11 role
#
role name level-12
description Predefined level-12 role
#
role name level-13
description Predefined level-13 role
#
role name level-14
description Predefined level-14 role
#
user-group system
#
local-user admin class manage
password hash $h$6$qy5yluVcHFTN6dU2$58QDSntjKlldfIH1mM89DCfE8Wfqkxktw9YXKXHz0KNc1IW0yVYtHRvPpFpDsbvI3zpVBT2MX4pbv2Fbs6uf2w==
service-type http
authorization-attribute user-role network-operator
authorization-attribute ip 192.0.0.1
#
local-user suri class manage
password hash $h$6$0xdeYkNDUQbX9/IO$fq7ECljnChofudRePiZITIQpg7BwwsqRbCxqECJtZ3l17uQZ12qhFFkCVQUA1S9EYnpcrYHxWAnPRM1kThzm6A==
service-type ftp
service-type http https
authorization-attribute user-role level-3
authorization-attribute user-role network-admin
authorization-attribute user-role network-operator
#
ftp server enable
#
cwmp
cwmp enable
#
ip http enable
ip https enable

If copper cable is unplugged from this port and all you have there is that transceiver, you can't really do much instead of trying fixed speed negotiation which you already did.

Then it's time to check the quality of your line and/or ability of other devices to establish the link over this line. I'd say that RX power lelel of -14 dBm is absolutely not the best I've seen with these adapters, normally it doesn't fall below -10 dBm, but of course it depends on the actual distance.