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  • 1.  Aruba Central and Co-Terminating subscriptions

    Posted Mar 20, 2025 04:25 AM

    Hi all,

    Distribution and my local HPE reps can answer this so I figured I'd post here.

    I have multiple customers that want to change their subscription termination dates to better fit their budget cycle.  I know if it's under 30 days we can usually just get the end date extended via Support.  But what do you do when there is a 3 month or more gap?  Anyone else face this issue?

    Thanks



  • 2.  RE: Aruba Central and Co-Terminating subscriptions

    Posted Mar 20, 2025 04:28 AM

    This is really something your distributor/VAR or local HPE reps should help you with. The audience on this forum is mostly technical.



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    Herman Robers
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    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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  • 3.  RE: Aruba Central and Co-Terminating subscriptions

    Posted Mar 21, 2025 03:37 AM

    the is available in some regions, it is best to talk to your HPE Aruba representative.



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    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
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    Original Message


  • 4.  RE: Aruba Central and Co-Terminating subscriptions

    Posted Apr 08, 2025 08:22 AM

    Hi all,

    Here is the solution to this.  Your HPE/Aruba Field rep can request a trial license to cover the gap between the end date of the existing Aruba Central contract and the start of the new one.  You will need to fille out the "Aruba Subscription Extension Bulk Request Form" to document what the customer has, Your HPE rep should be able to get this for you.  You need to fill the end date of the subscription, what they will be purchasing and the dates they need the co-term moved to.  This is not a guaranteed results process but it does work.




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