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BootROM Missing HPE 1950 (JH295A)

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  • 1.  BootROM Missing HPE 1950 (JH295A)

    Posted Jun 03, 2024 01:55 PM

    Hi,

    I'm having exactly the same issue as below where I can't access the bootrom and have tried updating with the IPE files available for download but none work.

    Airheads Community

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    Airheads Community
    I need some help here. After a failed firmware upgrade of my perfectly working switch to the latest version 1950_12XGT-CMW710-R5106P06.ipe through the gui none
    View this on Airheads Community >

    Is it something to do with the BootROM not being included with the IPE files and if so, how can I get hold of the files to load? I think they need to be a bin or btw file.

    Any help would be much appreciated!

    Thanks



  • 2.  RE: BootROM Missing HPE 1950 (JH295A)

    Posted Jun 03, 2024 02:49 PM
    That do not help.?? Lot of people same problem.




  • 3.  RE: BootROM Missing HPE 1950 (JH295A)

    Posted Jun 10, 2024 05:52 AM

    No...that do not help at all




  • 4.  RE: BootROM Missing HPE 1950 (JH295A)

    Posted Jul 02, 2024 05:52 PM

    I have a similar problem, IPE upgrade which failed and now the .BIN files are missing.

    No idea how to get the BIN files from an IPE or find any BIN files to restore the switch




  • 5.  RE: BootROM Missing HPE 1950 (JH295A)

    Posted Jul 06, 2024 05:33 AM

    There is no way to do it BearHead. HPE won't give you the files as they don't have them. They put them on a flash drive but someone lost it. Your perfectly good switch is now a paperweight. But just think, now you won't need to worry about all that paper blowing around in the office.




  • 6.  RE: BootROM Missing HPE 1950 (JH295A)

    Posted Aug 15, 2025 05:09 AM

    I've had the same issue, and found the solution.

    Please, see bellow the exact step-by-step:

    How to update the firmware HPE 1950 12XGT 4SFP+
     
    (step 1) **-- Start the switch and delete all the files (config, image and boot)
     
    Starting......
    Press Ctrl+D to access BASIC BOOT MENU
    Press Ctrl+E to start flash test
     
    ********************************************************************************
    *                                                                              *
    *                  HPE 1950 12XGT 4SFP+ BOOTROM, Version 103                   *
    *                                                                              *
    ********************************************************************************
    Creation Date       : Aug 15 2016, 16:08:36
    CPU Clock Speed     : 1000MHz
    Memory Size         : 1024MB
    Flash Size          : 512MB
    CPLD Version        : 002
    PCB Version         : Ver.B
    Mac Address         : 943fc2b15bb2
     
     
       EXTENDED BOOT MENU
     
    4. Delete file from flash
    Enter your choice(0-9): 4
     
    Deleting the file in flash:
     
    File Number    File Size(bytes)     File Name
    ================================================================================
    1              5260288              flash:/default_file
    Free space: 513648640 bytes
    (*)-with main attribute
    (b)-with backup attribute
    (*b)-with both main and backup attribute
    Please input the file number to change: 1
     
    ---> Reboot the switch
     
     
     
     
     
     
     
    (step 2) **-- Download the image/boot file to flash using XMODEM protocol
     
    NOTE: you need the app TERA TERM5 to upload, using the serial port (usb to serial cable) to Console port
    Set the Serial to: Speed: 38400, Data: 8 bit, Parity: None, Stop Bits: 1 bit, Flow Control: None
    Pay attention in this process and follow the strict procedures
     
    Starting......
    Press Ctrl+D to access BASIC BOOT MENU
    Press Ctrl+E to start flash test
     
    ********************************************************************************
    *                                                                              *
    *                  HPE 1950 12XGT 4SFP+ BOOTROM, Version 103                   *
    *                                                                              *
    ********************************************************************************
    Creation Date       : Aug 15 2016, 16:08:36
    CPU Clock Speed     : 1000MHz
    Memory Size         : 1024MB
    Flash Size          : 512MB
    CPLD Version        : 002
    PCB Version         : Ver.B
    Mac Address         : 943fc2b15bb2
     
       EXTENDED BOOT MENU
     
    1. Download image to flash
    Enter your choice(0-9): 1
     
    3. Set XMODEM protocol parameters
    Enter your choice(0-3): 3
     
    Please select your download baudrate:
    5.  115200
    Enter your choice(0-5): 5
    Download baudrate is 115200 bps
    Please change the terminal's baudrate to 115200 bps and select XMODEM protocol
    Press enter key when ready
    Are you sure to download file to flash? Yes or No (Y/N):Y
    Now please start transfer file with XMODEM protocol
    If you want to exit, Press <Ctrl+X>
     
    NOTE: Back to Tera Term and set the speed to 115200.
    Go to File/Transfer/XMODEM/Send.
    Select the file 1950_12XGT-CMW710-R5106P06.bin (Important detail: after you download and unzip, the file is 1950_12XGT-CMW710-R5106P06.ipe RENAME IT TO .bin)
    Mark the Option ()1K
    Click Open
    The process will take aprox 2 hours to finish
     
    Loading ...CDone.
     
    Please input the file attribute (Main/Backup/None) M
    NOTE: Select Main
     
    Image file 1950_12xgt-cmw710-boot-r5106p06.bin is self-decompressing...
     
    Load File name  : default_file boot.bin
    NOTE: Rename the file name by typing: boot.bin
     
    Free space: 518912000 bytes
    Writing flash..................Done.
     
    Image file 1950_12xgt-cmw710-system-r5106p06.bin is self-decompressing...
     
    Load File name  : default_file image.bin
    NOTE: Rename the file name by typing: image.bin
     
    Free space: 513642496 bytes
    Writing flash...................................................................
    ................................................................................
    ......................................................Done.
     
    Your baudrate should be set to 38400 bps again!
    NOTE: Back the speed to 38400 at the Tera Term5
     
    Press enter key when ready
     
     
     
     
     
     
     
    (step 3) **-- Check if the files were downloaded and reboot the switch
     
       EXTENDED BOOT MENU
     
    3. Display all files in flash
    Enter your choice(0-9): 3
     
    Display all file(s) in flash:
     
    File Number    File Size(bytes)     File Name
    ================================================================================
    1(*)           69186560             flash:/image.bin
    2(*)           5267456              flash:/boot.bin
    Free space: 444321792 bytes
    The current image is boot.bin
    (*)-with main attribute
    (b)-with backup attribute
    (*b)-with both main and backup attribute
     
    0. Reboot
     
     
     
     
     
     
     
    (step 4) **-- The switch will check the boot.bin and image.bin to install the new firmware
     
    NOTE: You don't need to press anything. The switch will proceed with all the steps automaticaly. Only watch it.
     
    Starting......
    Press Ctrl+D to access BASIC BOOT MENU
    Press Ctrl+E to start flash test
     
    ********************************************************************************
    *                                                                              *
    *                  HPE 1950 12XGT 4SFP+ BOOTROM, Version 103                   *
    *                                                                              *
    ********************************************************************************
    Creation Date       : Aug 15 2016, 16:08:36
    CPU Clock Speed     : 1000MHz
    Memory Size         : 1024MB
    Flash Size          : 512MB
    CPLD Version        : 002
    PCB Version         : Ver.B
    Mac Address         : 943fc2b15bb2
     
     
    Press Ctrl+B to access EXTENDED BOOT MENU...0
    Loading the main image files...
    Loading file flash:/image.bin...................................................
    ..................Done.
    Loading file flash:/boot.bin........Done.
     
    Extended BootRom content is not consistent,Update? (Y/N):
    Saving extended BootRom.....Done.
    Basic BootRom content is not consistent,Update? (Y/N)
    Saving basic BootRom.....Done.
    BootRom updated,System is rebooting now.
    Starting......
    Press Ctrl+D to access BASIC BOOT MENU
    Press Ctrl+E to start flash test
    Notice:The new firmwares need to be upgraded.
    Please don't power off during the firmware upgrade.
    Updating extended BootRom..........Done.
    Updating Basic BootRom...........Done.
    Upgrade has been completed!
    The upgrade for the basic BootRom requires reboot to take effect.
     
     
     
     
     
     
     
    (step 5) **-- The final step.
     
    NOTE: At this point the switch will try to auto create the config file.
    When the process starts with the message:
    Startup configuration file does not exist.
    Performing automatic configuration... Press CTRL_C or CTRL_D to break.
    You can press CTRL_C to stop.
    When asked to insert the login credentials, use (login: admin, Password:)
     
    Starting......
    Press Ctrl+D to access BASIC BOOT MENU
    Press Ctrl+E to start flash test
     
    ********************************************************************************
    *                                                                              *
    *                  HPE 1950 12XGT 4SFP+ BOOTROM, Version 107                   *
    *                                                                              *
    ********************************************************************************
    Creation Date       : Dec 19 2017, 09:10:45
    CPU Clock Speed     : 1000MHz
    Memory Size         : 1024MB
    Flash Size          : 512MB
    CPLD Version        : 002
    PCB Version         : Ver.B
    Mac Address         : 943fc2b15bb2
     
     
    Press Ctrl+B to access EXTENDED BOOT MENU...0
    Loading the main image files...
    Loading file flash:/image.bin...................................................
    ..................Done.
    Loading file flash:/boot.bin........Done.
     
    Image file flash:/boot.bin is self-decompressing................................
    ................................................................................
    ................................................................................
    ................................................................................
    ................................................................................
    ................................................................................
    ...................................................................Done.
    System is starting...
     
     
                Board checking.......................LS51LTSUA
                SDRAM fast selftest........................OK!
                Flash fast selftest........................OK!
                CPLD selftest..............................OK!
                Switch chip selftest.......................OK!
                PHY selftest...............................OK!
                Please check leds....................FINISHED!
    Cryptographic algorithms tests passed.
     
    Startup configuration file does not exist.
    Performing automatic configuration... Press CTRL_C or CTRL_D to break.
     
    Automatic configuration attempt: 1.
    Not ready for automatic configuration: no interface available.
    Waiting for the next...
     
    Automatic configuration is aborted.
    Line aux0 is available.
     
    Press ENTER to get started.
    login: admin
    Password:
     
    <HPE>%Jan  1 00:07:17:360 2015 HPE SHELL/5/SHELL_LOGIN: admin logged in from aux0.
    [PRESS ENTER]
     
    <HPE>?
    User view commands:
      display       Display current system information
      exit          Alias for 'quit'
      initialize    Delete the startup configuration file and reboot system
      ipsetup       Configure an IP address for VLAN-interface 1
      no            Alias for 'undo'
      password      Specify password of local user
      ping          Ping function
      poe           Power over Ethernet
      quit          Exit from current command view
      reboot        Reboot operation
      show          Alias for 'display'
      summary       Display summary information of the device
      telnet        Establish a telnet connection
      transceiver   Enable transceiver phony alarm
      undo          Cancel current setting
      upgrade       Upgrade the system boot file or the Boot ROM program
      xtd-cli-mode  Switch to extended CLI mode to display and execute all commands
                    (special authorization required)
     
    NOTE: Set the IP address and subnet mask to access the web-interface
     
    <HPE>ipsetup ip-address 192.168.20.1 255.255.255.0 [ENTER]
     
    NOTE: Connect the port 1 to your laptop
    Set your laptop NIC to:
    Static IP: 192.168.20.200
    Subnet Mask: 255.255.255.0
    Gateway: 192.168.20.1
     
    Open Firefox (Chrome suppose to doesn't work) and access 192.168.20.1
    When asked to insert the login credentials, use (login: admin, Password:)
     
    You will see at the Tera Term5 screen the follow information
     
    <HPE>%Jan  1 00:11:26:742 2015 HPE IFNET/3/PHY_UPDOWN: Physical state on the interface Ten-GigabitEthernet1/0/1 changed to up.
    %Jan  1 00:11:26:742 2015 HPE IFNET/5/LINK_UPDOWN: Line protocol state on the interface Ten-GigabitEthernet1/0/1 changed to up.
    %Jan  1 00:11:26:743 2015 HPE IFNET/3/PHY_UPDOWN: Physical state on the interface Vlan-interface1 changed to up.
    %Jan  1 00:11:26:743 2015 HPE IFNET/5/LINK_UPDOWN: Line protocol state on the interface Vlan-interface1 changed to up.
    %Jan  1 00:13:23:369 2015 HPE WEB/5/LOGIN: admin logged in from 192.168.20.200.

    -------------------------------------------



  • 7.  RE: BootROM Missing HPE 1950 (JH295A)

    Posted Aug 29, 2025 06:21 AM

    Yo requiero el firmware si me lo pueden proporcionar de favor

    7.10.R3507P18 (JH326A)

    -------------------------------------------



  • 8.  RE: BootROM Missing HPE 1950 (JH295A)

    Posted Sep 12, 2025 06:28 AM

    You're a litte bit too lazy...hijacking a thread about HPE 1950 to ask something about HPE 5130HI...don't be shy, create a new thread to avoid confusion.

    P.S. In any case, considering the answers you will receive, I warn you that the HPE 5130HI Comware 7.10 R3507P18 (March 2024) and R3507P18HS01 (May 2025) builds are normally available through the ASP Aruba Support Portal (now rebranded into HPE Networking Support Portal), you need to register first and then you should be able to download them.

    -------------------------------------------



  • 9.  RE: BootROM Missing HPE 1950 (JH295A)

    Posted Sep 18, 2025 05:41 AM

    Good evening,

    I hope I'm not accused of hijacking the thread, because my switch is a HPE 1950 actually. I'm running in circles, as I was told in HPE community that I should ask here in the Airheads community. - But files are back at "networkingsupport.hpe.com/", where I found several firmware packets, but still not "S5130EI-BTM-500.btw" that should fix the memory issue of the switch.

    Is there another source or is that specific file included in some file/packet that has another name?

    best regards

    Jürgen

    -------------------------------------------



  • 10.  RE: BootROM Missing HPE 1950 (JH295A)

    Posted Sep 18, 2025 07:13 AM

    Hello Jurgen, apparently it would be easy IF the URLs at the end of this old HPE Advisory [*] wouldn't be broken...in any case "The BootWare file named S5130EI-BTM-500.btw can be obtained by contacting HPE Technical Support" so it is up to HPE to provide that file if it was removed from HPE support portal over the years and changes (HPE -> ASP -> HPE). I will try to look for it in my archives...

    Are we sure the btw file is necessary? shouldn't be possible to leverage the ipe file (which should contain all needed files including the BootWare)? try to read here.

    [*] Hewlett Packard Enterprise - Defect ID: c05366090 - HPE Networking - HPE OfficeConnect 1950 and HPE FlexNetwork 5130 BootWare Failure to Find Startup Image Files.

    -------------------------------------------



  • 11.  RE: BootROM Missing HPE 1950 (JH295A)

    Posted Sep 18, 2025 02:47 PM

    Hello Parnassus,

    I'm not 100% sure if the BTW file is necessary. I've found some threads in the HPE forum that say YES. But I'm uploading "1950-CMW710-R3507P09.ipe" at the moment via the console cable. 115k is no fun, reminds me on the times a had a 56k modem, and later on 64k ISDN.

    Hopefully the upload doesn't break, then I'll see if that file will do the trick, latest tomorrow. If not my next step would be to open a case with the HPE Technical Support to get the BTW file.

    -------------------------------------------



  • 12.  RE: BootROM Missing HPE 1950 (JH295A)

    Posted Sep 18, 2025 03:03 PM
    As I undertood it, the btw 500 was a special BootROM made available to fix (by fully reprogramming...about 35 minutes for the entire process to finish) the corrupted memory area considering the described issues (per HPE Advisory), if that was the case...indeed the next step, once the issue was fixed and the Switch rebooted, was to (re)apply the usual ipe file for an update which will overwrite the BootROM with its normal sequence. Let's see tomorrow. Cheers.






  • 13.  RE: BootROM Missing HPE 1950 (JH295A)

    Posted Sep 20, 2025 03:54 PM
    Edited by jb79 Sep 20, 2025 03:56 PM

    Good evening,

    after two failed attempts with Ricardo's "manual" (I overred the steps where the file had to be renamed) my switch is finally back to life after downloading the firmware the 3rd time via console getting everything right.

    I downloaded firmware R3507P09, I think that is the latest available: HPE Firmware Downloads The BTW BootROMwas not necessary.

    Another short question: Is the configuration on the switch intended to be done via webinterface or is there an easy possibility to configure it via console like on Cisco devices? I could only find "xtd-cli-mode", with this strange password that can't be changed.

    -------------------------------------------



  • 14.  RE: BootROM Missing HPE 1950 (JH295A)

    Posted Sep 20, 2025 07:11 PM
    Edited by parnassus Sep 23, 2025 03:30 AM
    Hi! good news! the HPE 1950 was intended to be managed via its Web dashboard but if you can login using the extended CLI then you have very full control and you can configure it basically as any comparable Comware 7 based Switch (like the HPE 5130 EI, as example). I admit I never understood the meaning of HPE OfficeConnect 1920 and 1950 lines...

    Edit 23-09-2025: I searched everywere but I wasn't able to find that particular btw file (the S5130EI-BTM-500.btw), I totally missed that old HPE Advisory...I'm sorry.